Overall Ratings & Reviews Royal Phala Cliff Beach Resort and Spa

Conveniently located, very close to the road, easy to find. But there is very little parking during long holidays. The security guards are very good. Other services are also good.

the room is not clean delicious breakfast

Very good room, variety of breakfast, good swimming pool, beachfront hotel

Terrible, been staying several years ago, much better. The hotel is closed down the stairs to the sea. Have to walk around very far The pathway to the sea is steep. It is a cement slope on both sides of the road, like walking into a forest. Walking badly, can slip and fall and fall. The bathroom has finished showering, the water does not drain. Before reaching the hotel, call to inquire. The telephone operator spoke very impolite. Not impressed And will never come again Unfortunately, having stayed before and then impressed. I don't know why the hotel can make it so worse. Some of the hotel buildings were deserted, the atmosphere was frightening. Extremely unsuitable for children and families

Impressive service, very friendly.

It is a very good hotel, the atmosphere, the place, the service and the food. Will definitely go again

The old factory attached to it But the service is good Staff are very attentive. Stay on Father's Day this year Very nice atmosphere The wind blows all day. Suitable for relaxing. Breakfast side dish tastes good, think per person, add 220 ฿ (I personally think that it is not worth the price yet). But there are more types of meat added. Overall, good. Recommend to come again. Rest.

Came many rounds because the room & pool are clean.

The air conditioner is not cold, but otherwise it is good.

Peaceful, beautiful view, big pool, I like it.

The room condition is very run down since the door lock is broken, there are cracks, the lock is very difficult. Came down to the bathroom floor being so wet

The room is clean, the bed is soft, the room is wide, but there is a problem with the air not cool and dripping, but the hotel takes care of changing the room immediately.

Nice place, wonderful sightseeing, good value

Accommodation near the beach can go to the beach. But it's a bit too close to the beach

Come for the 3rd time. Feel the real relaxation. Convenient transportation. Beautiful sea view.

Good view and atmosphere Nice receptionist The room is like the picture. The period that goes is not high. Season, so people look a little, but it is private, good breakfast Is the lowest temperature and the strongest fan is still not cool And the floor in the room has a little bit of sand Causing uncomfortable walking And the balcony of the room is dirty. Overall it is good. Recommended for those who want to go to relax, not atmosphere to swim in the sea.

Suitable accommodation for the price. But inside the room, the floor is not clean. Blankets, sheets look dull and old. The blanket also has stains. The overall interior of the room looks old and worn. But suitable for the price The water in the pool is not very clean. The taste of breakfast should be adjusted and improved. Overall I like the location and the swimming pool.

(1) When booking with the agent, the details states that "Deluxe room for 3 people includes breakfast." But when checking in, the staff in front of the lobby said that they have to pay an additional 700 baht for the extra bed. Add 200 baht but we confirm that it's not ok Because we booked as according to the details on the webpage The staff dismissed us to contact ourselves. Therefore, check-in is not possible. (2) After being contacted for about 30 minutes, the hotel staff walked and said that Allow us to stay 3 people without paying additional money. He will go to clear the house by himself. (Although at first we confirmed that we were not wrong If wrong, it is wrong that the communication of the hotel vs agent, but the staff refused) wasting time to relax for 30 minutes (3) to stay in a beachfront room, shower, shower, remote control, TV is switched to other brands Have to follow the housekeeper to change Wasting another 15 minutes. (4) Once the remote control comes on, try to turn on the TV. No signal (Notice that the signal cable terminals are broken And there is a tape in the wire) so follow the mechanic to repair Waste of time waiting for a technician for 10 minutes (5) 2 technicians come to fix the TV for Wait for repair for about 30 minutes. Finally, the technician can't tell to repair. I'll change the room for you. (6) Wait for the staff to change the room for you. Wasting another 15 minutes (7) before getting into "resting". After 5 o'clock in the evening The sky is already dark. Instead of living in a hotel Take a photo and swim Became to have to wait and wait and wait + a bit upset with the unprofessionalness of the hotel. Conclusion Cons: - The bathroom is a clear glass door. And there is a curtain People outside the bathroom can see through. The door has no bolts. The layout is strange. There is no shampoo provided - just a roll of tissue paper. And is a roll that has been used before - TV can only watch 3-4 channels and the signal is very weak Will stick, will shut down Looks frustrated - the floor is very rough. As if not cleaning well - the lights in the room are too dim The only good thing to see: the buffet breakfast is great and tastes good.

The accommodation zone is a panoramic zone. 1 accommodation does not match the actual conditions. 2 The room is very foul. The smell of the bathroom spread all over the room. 3. Poor service. We walked along with another customer. But the employee chose to serve another customer Although we and my girlfriend carry a handbag, no one cares to have to walk in front of the dance itself. In spite of having a lot of staff Poor staff choosing services. 4 rooms very dirty. แอร์ 5. The air conditioner is not cold. Call to notify from 4 o'clock in the evening, waiting until 11 pm still not coming again, even though the air conditioner is out but the wind until 6 o'clock in the morning call again. The staff asks to come back. How many nights do customers stay? Room cannot be moved at this time. Because the room is full. Heheh. The staff said that the air conditioner is suspected. Let the mechanic to fill Wait until finish eating and come back. Wait until noon to check out. The air conditioner has not been added to the liquid or cold air in any way. 6. Poor service staff, dirty rooms, unsafe rooms Balcony door not locked

The room is spacious and clean. Booked the room very close to the sea. Personally, the hotel is undergoing renovations at some point. Suitable for couples. Open the door, meet the sea, lie listening to the sound of waves. This time is the 2nd time to stay because of the convenient transportation, not far, will definitely go back.