My second time experience here was quite unexpected, the front office is nice, but they don't help guest when you are carrying your luggage. As I stayed here alone, as a single female it wasn't the best spot because it was a red light of makati they said. I been often asked by security where I'm going even I have my own room, no doubt because I could see a lot of different kind of girls here. But one of the most unexpected experience here is, I had my panic attack during the stay and it was a severe one I couldn't breath and all. I called the front office, the security and housekeeping came and was very helpful. I am grateful for the housekeeper who help me during those attack and calmed me down. You have saved a life. So thank you makati palace.