8.1
Very Good

From 185 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.2

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Traveler Reviews Makati Palace Hotel

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Customer reviews
Ashley N.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 71 week(s) ago

Location right in the red light district, ugly room with many cockroaches, air conditioner has an unpleasant smell. The staff is quite enthusiastic
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Ma Judy T. G.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 85 week(s) ago

The room was clean, staffs are nice and approachable. Plus point that the pool was accessible and clean.

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Kimberly D. C. C.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 86 week(s) ago

My second time experience here was quite unexpected, the front office is nice, but they don't help guest when you are carrying your luggage. As I stayed here alone, as a single female it wasn't the best spot because it was a red light of makati they said. I been often asked by security where I'm going even I have my own room, no doubt because I could see a lot of different kind of girls here. But one of the most unexpected experience here is, I had my panic attack during the stay and it was a severe one I couldn't breath and all. I called the front office, the security and housekeeping came and was very helpful. I am grateful for the housekeeper who help me during those attack and calmed me down. You have saved a life. So thank you makati palace.
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Sittie S. S.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 124 week(s) ago

Hassle elevator from parking. Parking is so untidy and smells like drainage. Not recommended for staycation and relaxation.

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Jennielyn B.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 180 week(s) ago

It's good but there are some cockroaches in our room but I like the area it's huge.

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Mar J. N.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 214 week(s) ago

The elevator gonna work always :(

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Jaime R. S.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 220 week(s) ago

Highs: • Accommodating security guards • On-time housekeeping • Early check-in request granted • Fast elevator For improvements: • Hallway smells like cigarettes • Small roaches in the room • Slow internet connection (1.5mbps)

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Harlene Pinar
icon-Romantic
Romantic
icon-origin-TRAVELOKA

5.1

/10

Reviewed 271 week(s) ago

In terms of cleanliness, the room and ambiance is not good. Very unsatisfying that's we check out the hotel same day we check in.

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Natalie G. A.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 278 week(s) ago

We spent our Christmas here! The studio room was huge. I love that they have a bath tub. I hope they improve their lighting. I thought the room was a bit dark.

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Billyray B.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 278 week(s) ago

We had a great stay here. The staffs were very accommodating. It was a family-friendly hotel. Our kids really enjoyed the pool.

1 people find it helpful

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Alleona S. M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.5

/10

Reviewed 283 week(s) ago

The room is nice. I didn't encounter any problem at all.

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Jean F.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 286 week(s) ago

Overall experience was awesome. The room was newly renovated and staff was awesome! I'll recommend dis hotel to everyone.

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Roy A. P.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 291 week(s) ago

It's a fine place to rest for a few nights. A comfortable and relaxing place to stay.

1 people find it helpful

Arvin
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 300 week(s) ago

Staff are very accommodating and the room is clean

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Rakhmat
icon-origin-TRAVELOKA

5.5

/10

Reviewed 302 week(s) ago

Waiters are pretty good. cleanliness is lacking, the bathroom is quite worn and the shower is very weak.
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Raquel America Bautista
icon-origin-TRAVELOKA

9.4

/10

Reviewed 304 week(s) ago

Stayed here for 10 days, staffs are nice and accommodating. They sent up complimentary stacks at least thrice from their cafeteria downstairs. Near restaurants so you wouldnt have a hard time looking for a place to eat.

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Michael C.
icon-Family
Family
icon-origin-TRAVELOKA

6.1

/10

Reviewed 306 week(s) ago

Hotel is old and worn down, really need a fix-up.

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NGO N. B.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 307 week(s) ago

Hotel is located in downtown Makati, moving smoothly to the shopping mall around. Very close to moving to Greenbelt, Gloreritta or rockwell area. However, this is a lively area at night many restaurant bars are very suitable for young people. Family vacation should consider when in this area, because this is called the red light ha area.
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Jonica O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 308 week(s) ago

Receptionists are very accommodating. Whole stay was amazing, I love the room. Great location, totally worth it! 💗

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Gringo Dominick Banal
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 309 week(s) ago

It was great for its price. The room was spacious but a bit old. Guards were friendly and accommodating too. I will surely go back if I need to stay to a place in the heart of Makati.

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