Overall Ratings & Reviews Sheraton Hsinchu Hotel

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.

Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.

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Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.

The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.

This is one of best hotel in Hsinchu

I would like to come back here next time.

Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station

Clean and professional. Very comfortable rooms. Spacious

Excellent service

Poor sound isolation (frequent weird noise even during midnight), weak hairdryer, hard bed and bad check-in and -out experience (neither explanation of facilities during check-in nor inquiry of feedbacks during check-out) Not worth the price compared to other hotels at similar price range

Crowd control was terrible when going to breakfast. Wait for 30mins to get into the restaurant. Food was not refilled and the options were few.

Clean hotel close to the Hsinchu County Stadium with a few hot pot restaurant in the area

The only thing I regret is not having been able to visit the spa/pool area nor having tried the breakfast buffet, due to the fact we were there for a wedding taking place at the hotel, and thus celebration was the top priority. Yet, everything else—in room dining included—was first class.

Great stay. Great facilities.

Very nice place to stay and would like to come back to this place.

No problems - excellent experience. Will stay there on next business trip.

Sauna and quite room area very old, while the rest of hotel was new and clean and contemporary. Fitness room was very good, all Life fitness and even free weights

Hotel is architecturally very nice. Rooms are fantastic. Probably the best property in Hsinchu. The food options at the hotel are a bit limited. Service is a bit disappointing. Had issues with laundry. This property also does not recognize Bonvoy status and does not award nights or points toward status when booking through Hotels.com.

Exceptional front staff that went above and beyond and clean, spacious rooms