8.4
Very Good

From 317 reviews

Cleanliness

8.6

Room Comfort

8.4

Location

8.4

Service and Facilites

8.8

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Traveler Reviews Stoke by Nayland Hotel, Golf and Spa

Number of reviews per page
20
40

Top reviews

Lisa

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Was a gorgeous place x the swimming pool was cold but everything was brilliant x
Maureen
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Thought overall very good, central heating not good to adjust, and toilet roll naff, too thin.
John
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Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Came for wedding reception lovely place stayed for the night comfortably bed lovely lovely breakfast looking over the country's
Sophie
icon-Leisure
Leisure

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The only issue i had was my tv was not working very well and kept glitching but I did tell the hotel staff and they offered a free drink and did offer to move me if I wanted to Food was lovely and breakfast there was much food to choose from and the grounds were lovely and everyone was very friendly
Jason
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Rooms were very dated and old
Verified traveler
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Friends and Family

4.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

room for three , just one towel two cups very limited access to the pool for £196 it was poor breakfast was nice and lots of room in the resturant.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel with lovely friendly and jolly staff. Would definitely come back
Cameron
icon-Leisure
Leisure

4.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Didn't get a lot of sleep. There were what assume were staff members moving trolleys outside the which could be heard through the windows at around 11ish. The curtains are about 2 inches in front of the windows in the room I was in so I naturally woke at about 6am and couldn't get back to sleep with how bright it was. The hotel itself is lovely, the staff were friendly (just not happy about the noise I assume they caused), not ideal after a 5 hour drive.
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Libuše
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Business

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

This was my first stay at the property whilst at a conference in a nearby town. As it is marketed as a more of a upmarket golf/ wellness hotel (I’m not a golfer so can’t comment on these facilities), I think my expectations were a tad higher. The bathroom in the bedroom I stayed in could do with a deep clean, there was a mold in the corner of shower and limescale in the toilet bowl. Breakfast was top notch and serving staff excellent. Gym is very well equipped for a hotel and access to the pool facilities was a nice bonus. Reception staff were lovely too.
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Verified traveler
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Friends and Family

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Food was amazing, bar and restaurant staff were excellent. Receptionist needs training on customer service and welcoming guests. No tlc, just told us where are rooms were no information on where the spa was, that we had to book, breakfast times etc. We was the only guests at check in so not excuse she wasn't busy. Spa receptionist was moody, very funny with us for not booking in but we didnt know. Other than that all good 👍
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Lynne
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Leisure Family

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Comfy rooms Spa ok Sports bar not very clean
D

6.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

The hotel is a little tired and the room was very average for the cost
Joshua

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Definitely a place to remember and unwind after a busy time of work, whether that be holding which we hadn’t tried or enjoying a very nice view while having a drink to enjoying a relaxing time in their swimming pool. The food was spot on, affordable to the time we spend there. Definitely will return in the near future for another well needed time away from work.
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michael

8.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Every thing was great all but not being able to have a swim, we were informed when we inquired about if we could swim ,and that we would have to book a swim and there was no availability for a swim, which was a shame as this was the only reason we booked here in the first place, looked a lovely pool
A p
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Friends and Family

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Staff are very courteous and polite , really helpful amazing bar staff
Verified traveler
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

The single room I was given was not refurbished. It was dated and shabby looking. The bathroom was not fit for purpose very dated. This tired room was not worth £230. Very disappointed!!!! Would not stay in an a room not refurbished ever again, this needs to be highlighted when booking.
Kim D
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

The hotel was nice but a little tired in places. Elizabeth on reception was absoltuely amazing, really went out of her way to make our stay enjoyable and to cater to our requests. Food in the restaurant was good but unfortunately not very hot, we all had to send it back. Staff were very apologetic and sorted it out so all ok in thw end
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tamsin
icon-Business
Business

6.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

I have stayed many times over the years. The early days were great as the hotel was a real treat and the chef in the restaurant provided some exceptional dishes. Last time I stayed was about three years ago and all had gone down hill, I thought I would give it one more try and unfortunately I think it will be the last. I think the hotel is looking a bit tired and just little details that are missing for a hotel of this rating and price. I feel that the quality and service has slipped and you can get a lot better elsewhere for the money.
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Shoshana

8.0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

Despite falling ill and needing to go to hospital the hotel were friendly, accommodating and welcoming. Food was nice, rooms were nice and the red was 10/10. From the reception staff- the chefs were all so accommodating of my allergies and I felt so comfortable, even though I missed 24hr due to being in hospital. Even missing breakfast the next morning by 30 minutes , I asked and there was no problems what so ever in getting breakfast ordered and room service for my partner.. that’s amazing..
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Graham

10.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

Everything about our stay was excellent.
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