7.8
Pleasant

From 608 reviews

Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.2

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Traveler Reviews Best Western Thurrock Hotel

Number of reviews per page
20
40

Top reviews

Matt

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

I stay at this hotel frequently, as it is so convenient to get to and then travel around London and Essex. The hotel has ample parking, good comfortable, clean en-suite rooms. There is a nice restaurant/bar on site. The staff are all so friendly, it’s a pleasure staying there. I will be back again in 2025.
Annette
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Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Our stay at Thurrock Best Western hotel, was very good, lovely, friendly and helpful staff. Our room was very nice, clean and really good facilities. We had a lovely tasty evening meal and a really good breakfast. Thank you
stephen

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Easy check-in. Excellent breakfast. Nice room. Great location, just off M25. Parking £5 inside barriered car park, but you can park just outside the barrier
Matt

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Have stayed here many times. The hotel is conveniently located just off the M25, close to Lakeside Shopping Centre. Plenty of car parking, hotel grounds clean. Check in was quick and easy and the lobby was clean and festively decorated. Room was clean, tidy and spacious. Restaurant and bar are nice, well stocked and reasonably priced. Food is lovely. All the staff are friendly and helpful. I always stay here when I visit the area and will be back again soon.
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Michael

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great
Richard
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Business

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great shower and good size room just a bit noisy from the motorway
Bidemi
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Business

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Been to a lot of hotels , wondering why they have a great review , room was on d 3rd floor no elevator there , could not even take my box upstairs , had to leave it in d car, room was cold no heater , but sonce i was there for a day didnt mind . Not convenient for me though, cant stay there again , also no room service ,
Fiona
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Leisure with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel room was cosy and comfortable after the heating came on a few hours after arrival. We ordered room service which was provided - even with limited staffing - with a friendly manner. Thank you. We would definitely return and recommend.
Phil
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Business

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very convenient for Lakeside, although not walkable. Great free parking. I will stay again
Tracy
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Leisure Family

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The hotel decor is very dated. The room, although clean, upon entering we could smell sewerage. The more the water was run the better it got.
G
icon-Business
Business

4.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

no heating in hotel so cold
Dale-Charlotte

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Good budget hotel for staying in this part of London Bathroom was a bit dated and shower drained slowly but otherwise good clean room of great size
Alemseged

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Tnx
Terry

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Just an escape for a night. Well priced for what it was. Exceptionally quiet, very comfy bed and a nice breakfast. Easy parking.
Gordon
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Business

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Good location for motorway links and shopping centre, executive suite very nice but a little tired
Matt

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Always a great stay at the Thurrock Hotel. Excellent service from all staff, especially Donna and Kirsty who are always welcoming and friendly. Room was clean and comfortable. On-site car parking and free Wi-Fi. Food delicious, from evening meal to buffet breakfast. Highly recommended.
Jonathan
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Leisure

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Safe parking clean room friendly staff and good value.
Francis
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Business

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Great stay, staff were fantastic.
Jono
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Business

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very large and comfortable rooms
Mohammed
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

This property have no air conditioner This property have no elevator
Number of reviews per page
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40