We made an error when booking and the hotel accommodated our error when they didn't have to. Customer service was excellent. Room was very clean.

People in the hotel are very nice friendly and accommodating I had a wonderful time. Hotel is very very clean I very recommend at stay at that hotel. important to know. The hotel is ten minutes away from the city center so you must have a vehicle.

All was exactly as presented online. Very clean and comfortable unit and property.

Exceptional place, clean, spacey, polite personnel. It also offers some spa and massage amenities. Family friendly, just 5km from town center and very quiet!

Excellent place with great service and very clean

Small town, great location Polite & friendly staff. Breakfast was very good. Enjoyed our stay. Plum trees at back side of hotels. Fragrance surrounding pool makes it more relaxing.

Nice clean hotel and excelent staff. Due to coronavirus pandemic their preventive measures were handled very well

Loved the location ( slightly out of town, was very peaceful), modern feel hotel, excellent buffet breakfast. Staff were very nice and extremely helpful.

I had to use this place as a base whilst my wife was in the nearby hospital. The staff here could not be more helpful. The rooms are large, modern and clean. Great shower. The pool area is fantastic, you could easily spend all day and evening by the pool. The fittings, furniture etc are top notch with no sign of wear and tear. The continental breakfast was sufficient for my needs. 3 choices of cereal, 2 cooked meats,2 cheeses, pastries, OJ and teas and coffees. I have not stayed at anywhere else in Greece so have nothing to compare in Greece, but the quality was excellent. As a 51 year old I’ve seen alot of hotels and cruise ships. This was excellent. The manageress ordered a taxi for me each day. Never more than 5 minutes away. Trip to hospital around 6 euro. Taxi to centre of town around 8 euro. They recommended a superb restaurant in town. (Balsamico) lots of locals, cheap local food 22 euros for 3 plates of food, a coke and 500ml of house wine +++ clean, luxurious, grateful, helpful staff, english spoken by key staff, amongst the best pool areas I have ever seen, good food, close to hospital. Superb value for money. - about 5km from town centre but taxis overcome that.

The staff was friendly and very helpful. The room is newly renovated and had all the amenities for a family suite. Highly recommended.

Great place, beautiful quiet location surrounded by mountains and really lovely staff. Would highly recommend if you're not bothered about being in the city centre

Very good rooms. Spacious, modern and very nice. Staff was very friendly

A great place. Very spacious and clean rooms. The staff is very helpful. Breakfast is ok.

Nice, new and clean property. Big rooms which are well furnished. A swimming pool is in construction which will be an additional advantage. A bit away from town but the owners send us detailed instructions how to find the hotel. Ioanina town is several kilometers away, but you will definitely need a car to reach it. The town itself is lovely, full of life. Many young people, nice lake and walking street around the castle.

Traveling in northern Greece, needed a hotel for the night and used hotels.com to locate this Hidden Gem in Ioannina. was great and very professionally and kindly. Room exceeded my expectations, clean, cool and all the amenities I needed. I would definitely recommend for those looking to stay just a few minutes outside of the city center.

It is a very nice hotel, the room was clean, and service was ok. It's a bit far from the center of the city so need to have a car to move around.

The hotel exceeded all our expectations. The rooms were large and the bathrooms were very modern. Best shower I've had in Greece. Staff were friendly, welcoming and helpful. I highly recommend it!

Good place to stay if you have a vechile to travel around Ioanina. Highly recommended for families,

We have stayed at this hotel twice this year as it is very close 5 minutes drive from Ioannina's University hospital where we had appointments. it is also easy to get to the centre/lakeside of Ioannina (about 15 minutes drive). The rooms are very large and well equipped and there is plenty of closet space. There is also a small kitchen area, no cooking facilities but there is a fridge/mini bar and microwave and food serving area. A few plates, cups, glasses etc are provided. On the 2nd occasion, there were no cups but after reporting this to receptionist, he provided them straight away. On the whole, a very pleasant and comfortable stay with helpful and friendly staff.

The room and hotel are very modern and clean. Room was large and comfortable, the staff very helpful. Negatives include a dirt drive and parking lot, lack of in room tea/coffee facilities, and the hotel is not near anything.