8.3
Very Good

From 87 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Pearl Hotel Phuket
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Distance to City Center (1)
Surroundings (1)
Bedroom (1)
Price (1)
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Traveler Reviews Pearl Hotel Phuket

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Customer reviews
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Kao A.
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8.4

/10

Reviewed 16 week(s) ago

I would like you to improve the cleaning a bit. Even after cleaning, there is still a lot of trash left.
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Accommodation's Reply
04 Feb 2025
Dear Mr. Kao A. Pearl Hotel Phuket would like to thank you very much for your recent visit and for your rating and comments on our service. We apologize for the inconvenience and will improve our service to meet customer needs in the future. We sincerely hope to have the opportunity to welcome you again in the future. Pearl Hotel Phuket Reservations@pearlhotel.co.th
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R***d
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Leisure
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9.1

/10

Reviewed 22 week(s) ago

Looks like an old hotel renovated to be good and new. Lobby is very nice and pretty with aquariums and drive-through lane which make an easy pick-up/drop-off. But room is decent. Worth the price. Location, less than 1km/ walkable to phuket old town (crowd center and michelin star restaurants). Across the street there's one of the best restaurant in phuket, 1000009 restaurant, must try!
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T***h
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Leisure
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9.7

/10

Reviewed 41 week(s) ago

Very nice and quiet place to stay.

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Suchitra K.
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6.2

/10

Reviewed 90 week(s) ago

Staying in room 314, the sound of people below talking Laughing loudly until 3 a.m. before going to sleep, the room doesn't keep sound at all. The bed can move. Bed wheels do not lock Going up to sleep, the bed flows when we move. Old hotel renovated Not suitable for the price
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Ngọc M.
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9.7

/10

Reviewed 104 week(s) ago

I have an amazing time here, the hotel is way more beautiful & fancier than in the pictures. I didn't expect much at first but it's super nice and the staffs are really helpful with my requests! And the price is just unreal w the service you receive, plus it's literally in the heart of Phuket Old Town so very convinient! Definitely gonna stay here again when I'm back in Phuket 🌹
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1 people find it helpful

Suvut Chubamrung
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10.0

/10

Reviewed 108 week(s) ago

พนักงานเป็นกันเอง ใจดี ทุกท่าน

1 people find it helpful

supatra p.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 127 week(s) ago

The hotel is very cute. There is a minimal smoothness. The price is very good. I recommend it.
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1 people find it helpful

Sherina L. S. Y.
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5.8

/10

Reviewed 133 week(s) ago

I chekc in early but room not ready, so I told the front desk will be back at night, ask for her help to arrange my luggage to my room once it 's ready. But until I reach hotel at 10pm, my luggage still at lobby. When I ask the front desk staff, he seems know nothing and answer me"no bell boy for whole day"to me, this is totally ridiculous by giving customer an answer like this. Myself and friend won't be coming back to this hotel in future. And I won't recommend to anyone that I know. Hope they can have improvement soon.
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1 people find it helpful

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Watcharin B.
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8.5

/10

Reviewed 176 week(s) ago

Beautiful rooms, cute, delicious food.
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3 people find it helpful

Wipada B.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 208 week(s) ago

ราคาไม่เหมาะกับคุณภาพห้องที่ได้

1 people find it helpful

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Aomamm J.
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5.6

/10

Reviewed 216 week(s) ago

The air conditioner is not cold, the water heater is not hot.
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Kanratchanee Kiatjirapat
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Family
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8.8

/10

Reviewed 310 week(s) ago

Clean rooms in the heart of Phuket
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1 people find it helpful

Puthivat Pithayapriechagul
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8.5

/10

Reviewed 313 week(s) ago

Clean room The hotel is in the middle of the city, convenient.
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1 people find it helpful

NoiNa K.
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Backpacking
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10.0

/10

Reviewed 319 week(s) ago

Phong, good service, clean new rooms Convenient to travel in Phuket town. Parking lot
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1 people find it helpful

Shunllakun R.
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8.8

/10

Reviewed 322 week(s) ago

Highly recommend. New renovate and nice service.

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Nareeratana C.
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Family
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6.0

/10

Reviewed 323 week(s) ago

Stay 2 nights. No more drinking water.
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1 people find it helpful

Achara Pandaeng
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Business
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9.1

/10

Reviewed 360 week(s) ago

Shower is not strong. Bed should not be movable.

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Natvadee S.
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Family
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9.0

/10

Reviewed 361 week(s) ago

This is my second time staying here but this time I booked online and use the discount coupon. Not sure is this the reason that they gave me the old room. The new one is different by a type of room floor. (While I made a reservation, it shows me the pic of new room, not the old one.) Also, I booked for 2 rooms and checked in at 3 pm. They assigned me to the rooms on 5th floor. And both rooms are still not prompt to accommodate. The housekeeper is in there and still changing a pillow case.
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Kawin N.
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Business
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9.4

/10

Reviewed 366 week(s) ago

Great location and accommodation

1 people find it helpful

Achara P.
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9.1

/10

Reviewed 367 week(s) ago

Clean and value for money. The food at the roof top Chinese restaurant was quite good as well.

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