8.1
Very Good

From 174 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.5

Location

8.5

Service and Facilites

8.0

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Traveler Reviews Ace Hotel Ben Thanh

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Customer reviews
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Nurul J.
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5.8

/10

Reviewed 70 week(s) ago

The room is quite dirty and not comfortable for me.

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Pook P.
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8.8

/10

Reviewed 77 week(s) ago

The picture doesn't quite match the cover. The shower broke. The next day the hotel came to replace it.
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Melina M. L.
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8.8

/10

Reviewed 78 week(s) ago

I stayed there for 4 nights, they upgraded my room from superior to deluxe which I'm really grateful. The room is good, clean sheet, a mini fridge, TV, ac and wifi work really well. But my room 801, face the street and you will hear loud noise from bars around the hotel every night (if you are a light sleeper, avoid this room number). The toilet is spacious, clean, basic amenities are provided. The other thing is only double check the laundry price, they said 40,000 dong for 1 kgs but when I paid, they charge for 80,000. I only laundry 4 T-shirts and 1 pant. Maybe I misheard the price too. Ben thanh market is only 300 meters away, big mall only 700meter from hotel, mini market across the hotel. So we all good. There is no car parking spot and you can't stop in front of the hotel, you should cross the road to get a car.
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WEN S. W.
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8.5

/10

Reviewed 125 week(s) ago

Well not that good, the shower breaks but is still functional. The light in the room is flashing creeply.

1 people find it helpful

Jessie W.
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5.2

/10

Reviewed 157 week(s) ago

The hotel is right in District 1 but no different from a motel in the countryside. Unprofessional staff, room is super old, not clean. Booked a room for 4 people but all the preparations were only for 2 people, if you ask more, the staff is like heaven. The experience was not satisfying one bit. Never stay 2nd time!
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tonyan
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6.0

/10

Reviewed 157 week(s) ago

small dark room, no room cleaning
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Le Thi Huynh Nhu
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9.7

/10

Reviewed 158 week(s) ago

Phòng đặt cho bạn mình và rất hài lòng về facilities tại khách sạn cũng như thái độ phục vụ của lễ tân rất niềm nỡ và nhiệt tình giúp đỡ.

2 people find it helpful

Chau N.
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6.0

/10

Reviewed 165 week(s) ago

Wifi kém, toilet có mùi, cách âm kém, sáng sớm hàng xóm khoan sửa nhà muốn thủng màng nhĩ

1 people find it helpful

Tuan
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9.1

/10

Reviewed 167 week(s) ago

I had the most pleasant stay here. Friendly and supportive staff. New facilities with acceptable price.

1 people find it helpful

Nguyễn D.
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8.8

/10

Reviewed 167 week(s) ago

The lady at the front desk is super cute, with the price of the room in District 1 compared to the good quality of the room when I was in a room for 2 people divided like zay. There are enough facilities, you can upgrade to a higher priced room with a bathtub. The hotel has a variety of rooms, so there are many options for your pocket.
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5 people find it helpful

Nguyen D. L. K.
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8.5

/10

Reviewed 168 week(s) ago

The room is quite old and acceptable in the price range
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3 people find it helpful

Nguyễn D.
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8.5

/10

Reviewed 168 week(s) ago

Chị chủ khách sạn siêu đáng yêu, phục vụ nhiệt tình, phòng có đủ tiện nghi so với giá. Sẽ đặt lại

3 people find it helpful

Nguyen T. V.
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6.5

/10

Reviewed 169 week(s) ago

Reception at check-in keep forgetting, remembering.
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truong t. h. t.
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8.5

/10

Reviewed 172 week(s) ago

comfortable, clean, reasonable price, facilities near the center.
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Thuy D. N.
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9.4

/10

Reviewed 205 week(s) ago

Phỏng nhỏ nhưng mọi thứ rất hiện đại, dịch vụ và nhân viên nhiệt tình, nếu mang xe máy theo thì khách sạn không có chỗ để xe qua đêm phải gửi xe máy ngoài.

1 people find it helpful

Thi Q. T. P.
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8.8

/10

Reviewed 208 week(s) ago

The room is lovely, clean, each bed is a bit soft for the price. Next visit will continue at this hotel
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2 people find it helpful

Nguyen T. H. Y.
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8.8

/10

Reviewed 209 week(s) ago

The room is clean, the staff are friendly, the price is too reasonable for the price. Convenient location in the center. Reasonable when traveling
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1 people find it helpful

Hong B.
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9.1

/10

Reviewed 210 week(s) ago

Phòng tốt, nội thất mới trừ điều hòa cũ hơi kêu, vị trí thuận lợi để đi bộ đến các điểm du lịch ở quận 1.

1 people find it helpful

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Chung P.
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6.9

/10

Reviewed 210 week(s) ago

The hotel does not have parking in the evening. Must be deposited at the beach a few hundred meters away. Quite inconvenient. In the morning, someone watched. Going to this hotel, then we will have a meeting at noon. Overnight meeting with no parking space. Haha 😆. Book but not in.
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1 people find it helpful

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Dinh h. V.
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6.0

/10

Reviewed 223 week(s) ago

The room is small, the mattress is too soft, Xach will be temporary. There is a motorbike ride but you do not have room to pay 30k / 1 night separately. Get the position of common mind.
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7 people find it helpful

Accommodation's Reply
28 Jan 2021
Dear Brother! On behalf of the hotel, thank you for your feedback. The hotel will absorb its comments for better improvement. As for the parking section, because the hotel does not have a parking space, there is a specific description in the description before booking for your reference. At the same time, the arising of the parking fee is due to the needs of the guest, so the hotel arranges a security to send me and the parking fee has to notify you in advance, but there is absolutely no situation that the hotel requires guests to pay! Once again on behalf of the hotel he apologized for his unsatisfied experiences! And thank you very much sir!
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