4,4
Very Good

From 1.032 reviews

Traveler Reviews Casas Novas Countryside Hotel Spa & Events

Number of reviews per page
20
40

Top reviews

Annabelle Reid
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3,0

/5

Reviewed 77 week(s) ago

as reviewed on Google

Didn't live up to 4 stars Good points Friendly reception Lovely location. Nice pools. Bad points One the lights in our bedroom wasn't working (bulb had blown). No indication on the phone of how to contact reception. I pressed all the buttons. Had to walk down myself. Light was also not working in the sitting room outside our bedroom. Room 401 was lovely and large, huge bathroom but very little light due to tiny windows. Bed was not comfortable due to cheap mattress where you could feel the springs. No duvet cover on duvet (see photo). In the sitting area a load of stuff on top of an area (see photo). Breakfast basic disgusting coffee from a machine. No fresh squeezed orange juice. Spa, showers not working in pool area or changing rooms. Only one sauna working.
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Lota Skateboards
icon-origin-OTHER

4,0

/5

Reviewed 45 week(s) ago

as reviewed on Google

Excellent experience at a very good price. Unfortunately, I was woken up very early by noisy children in the hallways, but that's just the fault of unaware parents.
Danilo Maric
icon-origin-OTHER

1,0

/5

Reviewed 137 week(s) ago

as reviewed on Google

One of the worst - if not the worst - hotel experience ever. The hotel personal is unfriendly. If you need help or have some questions, there is nowhere somebody who can help you. The hotel is located in the middle of nowhere and the restaurant of the hotel is sometimes open and sometimes closed. If you want to know where is a good place to eat then you have to google it. Nobody want to help. Please be careful with this place. The money for that is not worth it.
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Nia Arwen O'Malley
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5,0

/5

Reviewed 87 week(s) ago

as reviewed on Google

The rooms are perfectly suited exactly for the guests' needs all the staff are very friendly to everybody including kids the location is perfect for amazing views and photos
Cépa Mwa
icon-origin-OTHER

1,0

/5

Reviewed 123 week(s) ago

as reviewed on Google

What a disgusting way to handle the COVID-19 pandemic! My brother had to cancel his wedding due to the pandemic and asked for a refund. "No way!" said the owner, those people are the worst: 1500€ gone, no wedding. Consider giving your money to hotels that did not try to take advantage from this awful pandemic!
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