8.7
Very Good

From 501 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.6

Service and Facilites

9.1

People often mention about The Peri Hotel Khao Yai
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Staff Friendliness (5)
Surroundings (4)
Wifi (3)
Ambiance (3)
Bedroom (3)
Variety (3)
In-house Restaurant (3)
Family Friendly (2)
Activity Option (2)
Bathroom (2)
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Traveler Reviews The Peri Hotel Khao Yai

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A***N
icon-Leisure
Leisure
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10.0

/10

Reviewed 10 week(s) ago

The staff are lovely, polite and very friendly. They give good advice and help us. The hotel and accommodation are very clean. The pillows in the room are very soft.
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Accommodation's Reply
20 Feb 2025
Dear honorable guests, The Pheere Khao Yai Hotel would like to thank you from the bottom of our hearts for your lovely review and compliments for our staff and our hotel. 😊 We are very glad that you enjoyed our service and the atmosphere of our accommodation. Your feedback is a great encouragement for all our team members. We sincerely hope to have the opportunity to welcome you again and continue to provide you with such a great experience. Thank you again and have a nice day. With great respect Sapphire Pittaso Front desk manager
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Guest
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Leisure
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8.0

/10

Reviewed 18 week(s) ago

The room is a bit narrow, but the bed and pillows are very good.
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Accommodation's Reply
23 Dec 2024
Dear Valued Guest, The Pheri Khao Yai would like to thank you for sharing your experience of staying here. We are glad that you were impressed with our bed and pillows. Although the room was quite narrow, we will try to improve it to make your next stay more comfortable. We hope to have the opportunity to welcome you again in the future. Best regards Usa Sirijam Front Desk Assistant Manager
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C***e
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Leisure
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6.3

/10

Reviewed 19 week(s) ago

Tried the restaurant here and the food was awful! Not warm and simply too bland for us! The hotel is situated nicely among hills which we appreciated. But the staff were not helpful at all! Did not help with our luggage and did not make an effort to take us to the room. Nor were they flexible with the check out time even though the hotel was not that busy. Quite disappointed. We visit khaoyai often and I guess we will try a different hotel next time. Would love to recommend because of its location but the service threw us away. So if you want a so-so treatment from their staff but good location, may be! But no more for us!
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Accommodation's Reply
17 Dec 2024
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for the issues you encountered during your stay. We are truly sorry to hear about your disappointment with the food quality at our restaurant. Your comments regarding the food temperature and taste have been noted, and we will address this with our culinary team to ensure improvements are made. While we’re glad you appreciated the hotel’s location and surrounding scenery, we are disheartened to learn that the level of service fell short. Providing attentive and helpful service is one of our top priorities, and we apologize for not assisting with your luggage or ensuring a smooth check-in and check-out experience. We understand your frustration and will address this with our team to prevent similar situations in the future. We value your feedback as it helps us identify areas for improvement. While we regret that we didn’t provide the experience you expected, we hope you will consider giving us another opportunity to serve you better in the future. Thank you once again for your comments, and we wish you the best in your future travels. Yours sincerely, Ploypilin Pittaso Front Office Manager
Kanita
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

Lovely, smiling staff The bedroom is very comfortable. But the actual room looks narrower than in the picture. Good atmosphere in the middle of a valley, cool weather all day.
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1 people find it helpful

Accommodation's Reply
25 Jun 2024
Dear Ms. Kanita I. Thank you for the suggestions, comments and satisfaction scores you have given us. We are all very pleased to hear that you are happy during your stay with The Peri Khao Yai. We will all strive to perform our duties even better. So that every guest will have a good experience. Finally, we sincerely hope that we will have the opportunity to take care of, serve and impress Ms. Kanita I. again.
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Kreangkrai M.
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8.5

/10

Reviewed 46 week(s) ago

The room was clean, but the bathroom's hot and cold water system was not consistent. The room entry system is by key, which should be improved. There was a swimming pool, leaves fell but no one cleaned it. Breakfast was good, delicious, lovely staff. In the parking area, there were no staff to facilitate parking. The bedding was good enough. In the check-out area, at 12:00, the staff called to ask about check-out at this point, like rushing the guest, a bit cruel. If it was delayed by 5-10 minutes, it wouldn't look bad.
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4 people find it helpful

Accommodation's Reply
13 Jun 2024
Dear Mr. Kreangkrai M. First of all, the hotel would like to thank you for sharing your experience of this stay. And thank you for choosing to stay with us. The hotel apologizes that there were some points that did not meet your expectations. We will take your suggestions and improve them to provide a better service. As for the room keys, the hotel will take this opinion into consideration in order to make it more comfortable and modern. For check-out matters We apologize for causing Mr. Kreangkrai M. felt uncomfortable at this point. We will improve our communication methods or find solutions so that guests do not feel rushed and uncomfortable. Finally, the hotel hopes to welcome and have the opportunity to take care of Mr. Kreangkrai. M.again
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may s.
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Staycation
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9.7

/10

Reviewed 46 week(s) ago

The staff is very cute. They said that there was something special and they gave me a cake and a card. I was very impressed. The room was clean. Even though I booked a small room, it was very convenient. The atmosphere around the accommodation is very good. I recommend it.
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1 people find it helpful

Accommodation's Reply
13 Jun 2024
Dear Ms. May S., Thank you very much for this lovely and warm review. The team is very glad that you were impressed with the staff's service. and like the cake and special cards we prepared for you Thank you for appreciating the cleanliness of the room and the complete amenities. We will maintain this standard at all times. Even though it is a small room We try to make you feel as comfortable as possible. The atmosphere around the accommodation is something we are very proud of. And we are pleased that you enjoyed our stay. Thank you for recommending our hotel. and we look forward to welcoming youmay s. again next time.
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Jintakan L.
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6.6

/10

Reviewed 50 week(s) ago

ฝุ่นในห้องเยอะมาก จามไม่หยุดเลย ส่วนอาหารเช้าไม่ได้อร่อยขนาดนั้น ตามราคาห้องที่จ่ายไป

1 people find it helpful

Accommodation's Reply
21 May 2024
Dear Mr. Jintakan Lapatpuminan, First of all, we apologize that Mr. Jintakan Lapatpuminan's stay was not as expected. We're sorry to hear that you encountered problems with the cleanliness of your room and the quality of the breakfast. We apologize for that uncleanness. The hotel is not complacent about the matter and will quickly coordinate with the relevant teams to develop it even further. As for the unsatisfactory quality of the breakfast, we are very sorry. We will work with our team to review and improve our menu to ensure our products are of the best quality and flavor possible. Finally, thank you for providing suggestions for improving the quality of our services. Hope you will have a better experience during your next stay.
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Kanaphat C.
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6.1

/10

Reviewed 63 week(s) ago

ห้องไม่คุ้มกับราคา เล็ก และไม่เก็บเสียง ห้องข้างๆคุยกันได้ยินหมด

1 people find it helpful

Accommodation's Reply
16 Feb 2024
Dear Mr. Kanaphat C. The Pheri Khao Yai would like to thank you for sharing your experience of this stay. And for the comments that you kindly gave to us. We are very sorry to read your experience during your stay with us. We apologize for all the disappointment this has caused. However, thank you once again for choosing to stay with us.
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Nadya N.
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8.5

/10

Reviewed 63 week(s) ago

Staffnya ramah-ramah, hotelnya bersih, kamarnya bersih recommended pokoknya thankyou🥰

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Prili A. P.
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9.4

/10

Reviewed 64 week(s) ago

Everything was good, except the hot water tap took too long to get warm/hot. We stayed in room numbers 122. The room is quite small, but still OK, maybe a little small for family who brings lot of luggages. The view from our room is excellent. 7-11 a bit far from this hotel if you need to run for some errands.

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Accommodation's Reply
06 Feb 2024
Dear Prili Amalia Pertiwi, Thank you very much for taking the time to share your comment while visiting us at the The Peri Khaoyai. We do appreciate and value your comments which are very valuable in helping us to maintain a high level of service to all our guests. We look forward to the next occasion where we can create another memorable experience with you.
Benyapa Srisaard
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9.7

/10

Reviewed 71 week(s) ago

Good service staff Magnificent breakfast Amenities are ready. The room is a bit small.
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+3

1 people find it helpful

Accommodation's Reply
05 Jan 2024
Dear Mr. Benyapa, Thank you for sharing the good experiences you had during your stay at The Peri Khao Yai. The entire team is very pleased that you were satisfied this time. We are all committed to doing better. To the satisfaction of all guests Finally, we all look forward to welcoming Mr. Benyapa back again.
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Ekawat S.
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9.1

/10

Reviewed 73 week(s) ago

The location of the hotel is truly exceptional, nestled in a picturesque setting within the valley. The atmosphere is inviting and caters to both families and couples, making it a versatile choice for various guests. The standout feature of our stay was the impeccable service provided by your staff. We were thoroughly impressed with their attentiveness and dedication to ensuring a positive experience for all guests. However, I must bring to your attention some areas that we believe need improvement. The room we stayed in required maintenance, notably with an uncleaned shower head. Additionally, we experienced a disruptive incident when the fire alarm outside our room rang loudly one afternoon. Furthermore, we noticed a shortage of electrical outlets within the room, which proved inconvenient for our needs. The pillows provided were not as comfortable as we would have hoped, resulting in some discomfort and shoulder soreness upon waking. Moreover, we found that the room 's door and ceiling were quite thin, allowing sounds from the hallway and upstairs to penetrate our room, affecting our overall sleep quality. Despite these challenges, we want to express that we still enjoyed our stay. The positives, such as the excellent location, inviting atmosphere, and outstanding service, outweighed the inconveniences we encountered in the room. We hope that this feedback is received constructively and aids in the ongoing efforts to enhance the overall guest experience at your esteemed hotel.
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Accommodation's Reply
09 Dec 2023
Dear Ekawat S., Thank you very much for taking the time to share your comment while visiting us at the The Peri Khaoyai. We do appreciate and value your comments which are very valuable in improvement and helping us to maintain a high level of service to all our guests. I truly regret to read points you mentioned about your inconvenience during your stay especially the pillows. Please rest assured that I will personally discuss in detail all points raised with our team to remedy the areas of shortfall so that we constantly meet all of our guests’ expectations. we appreciate all feedback we receive as it helps us to see which areas of our service need to be improved further and how we can make the experience for our guests all the more pleasurable. Thank you once again for choosing stay with us.
DELYA B. H.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 81 week(s) ago

Good hotel, friendly staff, good views, but when I stayed there there weren't many people staying there so it was quiet and it seemed a bit less clean.
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Accommodation's Reply
12 Oct 2023
Dear DELYA B. H., Thank you so much for your recent stay with us and for sharing your most memorable experiences at The Peri Khaoyai. We truly appreciate your valuable feedback, and it is a great way to motivate our team to continue to deliver memorable and excellent services to our valued guests. You can rest assure that we will discuss with housekeeping team about cleanliness around hotel as you mention. We are looking forward to welcoming you back in the near future.
Sissy H.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 91 week(s) ago

It was a great Stay! Super love with the room and the ambience of the hotel, close with nature the rock and the mountain also the hotel has a great views with very clean room an smells relaxing good. The hotel got a nice pool an you can lend the bicycle to explore the hotel. And one of the best thing is the staffs are great they are very helpful and friendly. I would go back to this hotel and recommend to my friend to stay here 💟.
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1 people find it helpful

Accommodation's Reply
11 Aug 2023
Dear Sissy Honoris, Thank you so much for your recent stay with us and for sharing your most memorable experiences at The Peri Khaoyai. We truly appreciate your valuable feedback, and it is a great way to motivate our team to continue to deliver memorable and excellent services to our valued guests. We are looking forward to welcoming you back in the near future.
Nancy L.
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8.8

/10

Reviewed 96 week(s) ago

Wished to have more time to try the gym. Great welcome and service quality 👍

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Accommodation's Reply
15 Jul 2023
Dear WEN SZE LEE, Thank you very much for taking the time to share your comment while visiting us at the The Peri Khaoyai. We do appreciate and value your comments which are very valuable in helping us to maintain a high level of service to all our guests. We look forward to the next occasion where we can create another memorable experience with you.
Novia S.
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9.4

/10

Reviewed 102 week(s) ago

Service is superb. Room is comfortable. Welcome drink is amazing. The Cafe is nice. Parking lot is available. Breakfast not many to choose but that's okay. Just the pool a bit dirty of dry leaves. But would recommend this hotel to everyone because we love everything about Peri Hotel Khao Yai.

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Accommodation's Reply
18 May 2023
Dear novia sanjaya, Thank you very much for taking the time to share your comment while visiting us at the The Peri Khaoyai. We do appreciate and value your comments which are very valuable in helping us to maintain a high level of service to all our guests. We look forward to the next occasion where we can create another memorable experience with you.
Natthaporn P.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 112 week(s) ago

Beautiful place, spotless, delicious breakfast When I go there are few people. I feel peaceful and private.
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1 people find it helpful

Accommodation's Reply
11 Mar 2023
Dear Natthaporn Thank you for sharing your great experience during your stay at The Peri Khao Yai. The whole team is very pleased that you were satisfied with this time. We all strive to do better. for the satisfaction of all guests Finally, we are all waiting to welcome Khun Natthaporn Pattanapromas again.
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Sirikunya T.
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8.5

/10

Reviewed 139 week(s) ago

The bedroom is a bit narrow, the dining room, the food menu is too small. but with delicious
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3 people find it helpful

Accommodation's Reply
30 Aug 2022
Dear Sirikunya The Pheri Khao Yai would like to thank you for taking the time to share your experience of staying with us this time. All staff members welcome any suggestions and comments you have for us. and will be promptly revised However, we are glad that you enjoyed the taste of our food. And sincerely hope to have the opportunity to welcome you again Sirikunya.
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Thanapat K.
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6.8

/10

Reviewed 143 week(s) ago

Breakfast has few options. and not enough
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2 people find it helpful

Accommodation's Reply
05 Aug 2022
Dear Thanapat Thank you for sharing your experience of staying at The Pheri Khao Yai. The whole team would appreciate any feedback that Mr. Thanapat had for us this time. We all apologize for not being as comfortable as we should be. And thank you very much for pointing out what areas we still need to improve. This issue has been notified to the relevant department and work has been fixed. However, we all look forward to the opportunity to welcome Mr. Thanapat to him. big again
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Fir
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8.5

/10

Reviewed 147 week(s) ago

Dee is Dee a little more. There should be halal food for Muslim customers. Everything else is good. Recommended. There is a chance to go again for sure.
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1 people find it helpful

Accommodation's Reply
07 Jul 2022
Dear Firdows Thank you for your feedback and suggestions for The Pheri. He's big this time. The whole team is very pleased that you are satisfied with most of the hotel's services. And we will definitely take the advice you gave us to improve it. We all look forward to your return to Khao Yai again. Thank you.
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