Overall Ratings & Reviews The Hermitage, A Tribute Portfolio Hotel, Jakarta

The hotel staff is friendly. The rooms are spacious and clean.

Staying in this hotel has been somewhat a regular for me and my wife, especially on special occasions. The hotel has that homey feeling to it and never fails to give the feeling of warmth and comfort.

Strategic location, spacious room size, clean, comfortable.

Stayed here on 8-9 Sep 24 for special occasion as we celebrated babymoon and also birthday at the same time. I communicated through email prior the stay with the reservation team Agung and Amertha which they promptly accommodate the requests and made it personalized for us (thanks to Hanun for decorating the bathroom for us, it was really beautiful). Upon check in we were greeted by Ibnu and he granted us early check in around lunch time (2PM, waiting around 30mins). We really like the room, it was spacious and Ibnu really did gave us the best room available as requested prior the stay with the reservation team (highly recommend room number 101 as there is a terrace, living room and close to the lobby, lift access and hotel entrance). The housekeeping did an amazing job for the room cleanliness. Rooftop bar were spectacular (360 view city skyline) and all the staffs there were really kind. The next day for breakfast Rara gave us another cake and a note with our polaroid pictures which we highly appreciate. Upon check out we were greeted with Nancy (if I'm not mistaken) she ensure us whether we enjoyed our stay. And we sure did. Just a slight input in breakfast, please increase the variety, quality and taste of the food as it was rather standard, not exceptional in comparison with the other hotel brands (though a la carte options were nice). All the names mentioned in this review they really did an amazing, above and beyond job, keep it up! Also thanks for all the staffs and all the team we encountered, we appreciate all your hospitality and we look forward to come back to the hotel with our +1 😊 definitely recommend the hotel for people with special occasions or weekend gateaway

Comfy room and cute furniture and layout. Recommend for weekend staycation! Love the variety of food for breakfast.

The best experience and stay, warm hospitality.

One of the best experiences I've ever had!

Classic colonial themed hotel. Felt more like a house than a hotel. Room is clean. Hospitality is very commendable. Service is more personal. Breakfast ala carte variety could be improved.

I was very impressed with the excellent service provided by all the staff and management who were so professional and skilled, the room was very clean and very comfortable, I will be back later for my next visit.

It's very comfortable and I really like my staycation here. The location is a bit deep, but that's what makes me happy. The benchmark is near Cikini station. For the parking area, it is quite sufficient, it is in the basement of the hotel and there is direct access to the lobby using an elevator. From the lobby area, this hotel looks luxurious all the way down to the hallway to the room. For room facilities (suite type):- TV.- AC.- wifi.- mini fridge.- ironing board + iron.- living room.- sofa.- mineral water.- bathtub.- safety deposit box.- water heater. - toileters.- bed cover.- pillow.- work desk. For the facilities at the hotel: - Restaurant. - swimming pool. - gym. - rooftop care (La Vue) La Vue is really a champion for quality time, the city view is really good, especially at night, you have to come here, guys. For all the services from the friendly hotel staff. Someday will definitely come back here again.

Quality of service, the staff are all helpful and friendly; The rooms are very comfortable for families with teens kids like us. The location is ok in the legendary area of Jakarta (Menteng).

I really love this hotel and the architecture. It has a heritage architecture but also modern touch with bright color. I was upgraded to the executive room. The room is really comfy, the bathroom is elegant with marble. The food is also good quality and tasty.

It was a pleasant stay. Thankyou for the hospitality.

Super clean and fast respon related with complaint.

2 nights stay for birthday and wedding anniversary gateaway. Satisfied with the service, bedroom & bathroom is spacious. Food for breakfast 8/10. You can also have lunch or dinner near the pool or chill at the rooftop with city view.

Ask the trolly to check out from 11.00, until 11.45 it has not arrived but from 11.30 it has been called and asked to check out. Disturbed by the event being held. The staff does not have the skills to handle guests who stay when an event takes place at this hotel. Staff does not reflect 5stars. 5stars is just a title. I don't recommend it for the weekend, because it will definitely be crowded with whatever events, while the hotel lobby is narrow. I waited for the valet while standing in front of the lobby. Thank you.

This hotel is great in terms of architecture and service.

The hotel is unique, the food looks luxurious and delicious.

Its been second time to staycation in here, very good, always beyond expectation

Very cool interior and homie, and nice rooftop cafe also the food and breakfast was so delicious!