Friendly staff, clean accommodation, convenient location near BTS stations.

Without exaggeration, this was one of the worst hotel stays I’ve ever experienced. The moment I arrived, the attitude of the bald male receptionist already ruined the mood. He was rude, dismissive, and acted like helping guests was a burden. His tone and behavior were completely unprofessional, and it’s honestly shocking that someone like that is placed at the front desk. The situation inside the room made everything even worse. I requested housekeeping multiple times, yet the room was never cleaned. No one came, no follow up, nothing. I was already exhausted, and instead of being able to rest, I had to deal with a room that was dirty and poorly maintained. There was no tissue, basic amenities were incomplete, and the cleanliness was far below any acceptable standard. It got so bad that I eventually had to clean everything myself. I picked up the dirt by hand using tissue, wiped surfaces on my own, and tried to make the room at least usable. Having to clean a hotel room myself because the staff failed to do their job is absolutely unacceptable. Everything about this stay was frustrating. Poor service, unprofessional staff, and zero effort in maintaining the room. I regret choosing this place, and I would never recommend it to anyone. One star is honestly still too generous for this experience.

First time here. We will come back again soon😁

Friendly and lovely staff, will definitely come back

All staff are very helpful & a lot of information from departure until we leave the hotel. I extended 1 day & staff with kindness help us to find another room which is weekend day

Very satisfying staying here.

Clean room, friendly staff and hotel close to Pratunam, Platinum, December, BTS and very good breakfast 👌 highly recommend

strategic location, clean hotel, friendly staff...only the twin rooms are cramped...otherwise it's ok...for the price it's standard...lots of places to pass by, transportation is ok...we didn't try the breakfast

Fun. And near platinum fashion mall

Hotel Metz, instagrammable, beautiful and hygienic, similar to hotels in Japan. Strategic location close to public transportation, both buses and BTS. Walking distance to Pratunam and Platinum markets. What's amazing is the friendliness of the staff, offering breakfast, taxis to the airport, and luggage storage. You must stay here if you go to Bangkok.

The staff are all friendly, close to Pratunam, Platinum and December, just walking distance Really happy to stay here

My first time trying to stay at this hotel. So Far So Good. The hotel staff are all very friendly. The room is clean and tidy. The bathroom and toilet are separated. The shower water is very strong and runs well. The room is spacious enough for me who is only with my husband. The location is next to the laundry so you don't need to be confused if you want to do laundry. And also next to a comfortable massage place too. The location is with Pratunam Market, Platinum, and December. 🤍.

The hotel staff is very friendly, the location is strategic, close to everywhere.

Clean comfortable nice… friendly staff. All towels are very clean. Cold refrigerator.

During check in and check out, we got complimentary drinks. The room was quite clean, hair dryer was also provided. The staff were friendly and helpful. The breakfast was delicious 👍 the orange juice was fresh 🫶🫶. The location is quite strategic but not noisy either. So far, I'm quite satisfied while staying here 👍. It would be even better if a buggy or shuttle was provided to certain spots 🤭

Highly recommended, the hotel is very clean, the staff are very friendly, the food is all delicious and the distance to Pratunam is very close.

The staff is not responsible, none of the plugs work, the staff is very unfriendly, crazy or come tired at 10 pm and are rude, I won't stay there again 😓😵 ‍ 💫.

It's ok. Just the room is too small. And the elevator is small.

Phòng hơi nhỏ nhưng sạch sẽ và nhân viên cực kì thân thiện và hiếu khách. Vị trí khách sạn gần trung tâm, hầu như muốn đi đâu cũng dễ dàng. Highly recommended

The hotel is clean, the location is very strategic close to the food street, the waiters are friendly, the rooms are also complete even though it is a small shophouse class hotel. Very suitable. To be alone. Not recommended for families because the hotel is very strict for those bringing children or more than the 2 person requirement.