Overall Ratings & Reviews UMA Residence

The staff provided good service. The room was very clean. There are many restaurants in front of the alley.

It is near the market, easy to find food, convenient to travel, good atmosphere, worth staying here.

Very good, worth staying, easy to travel, there is a market nearby, lots of food.

The reception staff are not as lovely as before. They do not pay much attention to Thai customers and the service may not be very impressive.

Clean, new, near Suan Dusit University. The bed is not very comfortable, but acceptable.

The female receptionist provided very bad service, looking down on us and shouting at us. However, when talking to a foreign customer, she spoke very nicely and her tone was completely different. While waiting to check in at the reception, I heard the receptionist gossiping about other customers. When working in service, you should work wholeheartedly, not as if you don't get paid. We paid for the stay, we didn't ask for a free stay. As for the room, we booked a double bed, but when we got there, we got a single bed. When I called the staff, they told me to contact the app because the app didn't provide complete information. The building has no elevator and the corridors have no lights. It felt a bit creepy.

The atmosphere is very good. Delicious coffee, free service

Good service staff, beautiful, quiet accommodation.

I booked 2 nights at UMA. The first day of check in, the lights in the room were flickering and out of 4 lights on the ceiling only 2 were on, the telephone was not working, the AC was making a loud noise, I immediately asked the staff to change rooms but they didn't give me one because the rooms were full but after I checked online there were still many rooms and they told the staff they said they had to upgrade the room if they wanted to change. In the end, I didn't change rooms because I felt forced to upgrade the room and had to pay again. The first night I couldn't sleep at all, the mattress was also bad, the next morning there was a scorpion on the room table. I immediately packed and asked to check out that day. After I showed the video of the scorpion to the hotel staff, they just said they would give me a room change because there was still 1 night left. I said it was no longer necessary, I immediately checked out and changed hotels even though it meant wasting 1 night and I will share my bad experience staying at UMA with the public.

Booked without sleeping. So sad. Went in at 2am. The parking lot was full. The staff said there were 4 parking spaces. Let me leave the car. Well, I went and there was no one there. The hotel staff must have been sleeping. What should I do next? Find another place to sleep. Check out. They didn't help the guests at all. And the 1,000 baht key card deposit didn't help at all!!!

It's okay. The room door can't be closed because the size is not right. Breakfast has few choices but it's okay. But I saw foreign guests running around at night and slamming the door loudly. It's probably a matter of manners. But I recommend that if you don't like it, don't stay here. You might encounter this often because there are many foreigners staying here.

ดีทุกอย่างเลย ยกเว้นที่จอดรถน้อยมาก ผู้เข้าพักต้องไปหาที่จอดรถเอง

ที่จอดรถน้อย ไม่เพียงพอ และพนักงานผู้หญิงเดินมาบอกว่ากันที่จอดรถให้แท๊กซี่ ไล่ลูกค้าไปจอดที่อื่น ใช้น้ำเสียงไม่โอเค บริการไม่เป็นมิตร

สิ่งของอำนวยความสะดวกมีน้อย สบู่ก็ไม่มีให้เพิ่ม ห้อยป้ายทำความสะอาดห้องไว้ก็ไม่มาทำความสะอาด แต่พอเอาป้ายห้อยออก แล้วออกไปทำธุระด้านนอก กลับมาพบว่ามีคนเข้ามาในห้องโดยไม่ได้ห้อยป้ายทำความสะอาด ไฟก็ไม่ค่อยสว่าง

Checking in at 2:00 p.m. is understandable. I reserved 6 rooms, came all the way from Phuket and was tired. Arrived at 1:00 p.m. I prepared my ID card and asked for documents. Can't fill out information while waiting (at 2:00 p.m.) The group will be able to enter the room immediately.) In conclusion, we had to wait until 2:00 p.m. and then they brought documents for me to fill out for 6 rooms. I think the service is funny. I'd like to fill out the documents because I didn't ask to enter early. (After that there are young men and women who come to help provide better service.)

Very good, good service staff, clean room, very clean accommodation. It's close to a lot of food stores.

1. ไม่มีที่จอดรถ พนักงานแจ้งต้องไปเช่าจอดที่ฝั่งตรงข้ามและต้องย้ายรถตอนตี 4 ของวัน (ฝั่งที่พนักงานให้จอดไม่มีให้จอดข้ามคืน) ต้องไปหาที่จอดรถเอง 2. ต้องเสียค่าที่จอดรถเพิ่มอีก 300 บาท 3. จองห้องแบบ 1 เตียงใหญ่ เขียนในตัวเลือกคำขอพิเศษแล้ว เพื่อย้ำเตือน เปิดห้องมาได้เตียงเล็ก 2 เตียงไม่เป็นไปตามที่จอง ลงไปแจ้งพนักงานทำสีหน้าไม่พอใจ 4. พนักงานทำสีหน้าไม่พอใจ บอกว่าแอปนี้มีปัญหาตลอด เปลี่ยนให้ลูกค้าได้ครั้งนี้ครั้งเดียวนะคะ (รอบหน้าคงไม่มาพักแล้วหล่ะค่ะ) 5.เราเช็คอินตอน 4 ทุ่ม หวังว่าพนักงานจะได้รับการอบรมเรื่อง Service mind ให้มากกว่านี้

It's a good atmosphere. But stick to the fact that there is no parking.

V good ambience. Nice & clean throughout the entire place. The reception & house call is good & prompt. The only disadvantage is it 's not walking distance to shopping vicinities. But very convenient by Grabbing a car or Taxi to wherever we wish to go. It 's walking distance to the Phayap Pier. So take ferry (very economical ticket prices) to some of the shopping areas eg. Iconsiam.

ก่อน เช็กอิน ไม่ได้ อ่าน เขาห้ามเอาทุเรียน มากินใน โรงแรม โดนปรับ เฉยเลย 🥹 แอร์ไม่ค่อยเย็น พอเอาช่างมาล้างแอร์ ล้างนานเกิน ร้อนก็ร้อน