Overall Ratings & Reviews Grand Mutiara Hotel Brastagi

The place is beautiful, clean and has many facilities and entertainment for children and families,

Perfect for family vacations, spacious and clean play area.

Good

Spacious room, cleanliness is quite good. but HOTEL STAFF ARE LIKE THUGS!!!! FO is not friendly enough. not like a star hotel. BF staff is terrible! just about to enter BF, the staff is like thugs. even though I only asked how many people it can accommodate. the answer is curt, impolite, like thugs!!! hey rent a room for 2.3 million, pay my BF too!! with the arrogance of the staff I thought the food was delicious and complete. turned out to be ZONK!!! just go to this hotel once. that's it!

Good hotel, must try to stay at this hotel.

Hair dryer is dead! Spray is dusty! There are worms in the bathroom

Become one of the regular hotels

A simple and good hotel for a night out with family and children

A 5-star hotel that already looks quite outdated, initially chose this hotel because it had a bathtub. Because from the beginning I wanted a 5-star hotel next to this hotel because it went viral and had many rides besides the resort. Dare to choose here because it's also a 5-star hotel, eh it turns out it's not that good. Especially the building and facilities

Good service, hopefully we can come back again

Suitable for family vacation. No need to go anywhere else. Complete, parks like Kubu hill and there is a sheep farm 🥰🥰

It's quite good for a holiday with the family

Staff is very friendly. Room cleanliness is very good.

Suggestions for the food, the taste is bland, hopefully in the future it will taste better, chef, thank you

Friendly staff, old hotel may need renovation, the room and corridor aroma is not fragrant, the breakfast menu is not varied, the taste is ordinary, nothing special. The outdoor atmosphere is clean and cool.

Since the park facilities were opened to the public, the peace and comfort of hotel guests has decreased because many facilities cannot be enjoyed because many guests from outside use the facilities.

Everything was fun but breakfast was not so good.

It is a rundown hotel. Actually, I like the room space but we got a dirty bathroom (room 405). Got ants in the bathroom and mouldy bath tub.

Very comfortable. Recommended from the beginning.

Water keeps flowing from the flush, it may be leaking and needs repair.