Overall Ratings & Reviews SAKURA ELITE KUALA LUMPUR

Dear Guest, Thank you for your message. Please be informed that the Malaysian Tourism Tax is a mandatory charge that is not included in the booking itinerary. This tax is collected directly by the hotel or accommodation provider upon check-in, in accordance with local regulations. We kindly ask you to settle this tax during your stay, and we appreciate your understanding. Should you have any further questions or need assistance, feel free to reach out. Best regards, MS ANNE MARIZAN FO MANAGER SAKURA ELITE KL

Thank you very much for your positive review! We are very happy to hear that you found our hotel location strategic and convenient for your trip. We are also glad that you enjoyed the food and coffee at the Kopitiam next door. We hope you had a pleasant stay, and we look forward to welcoming you back in the future! REGARDS, Ms. Anne marizan. Fo manager sakura elite kl

"Thank you very much for the positive review! We are very happy to hear that you are satisfied with our strategic location. We hope you enjoy your time around Bukit Bintang and Alor Street. Hope to see you again in the future!" Regards, Ms. Anne marizan. Fo manager sakura elite kl

Dear guest, Thank you for sharing your feedback! We're thrilled to hear that you found our hotel convenient and in a great location, as well as appreciated our friendly staff. We also value your comments about the room and soundproofing – we're continuously working to improve our facilities and hope to make your next stay even more comfortable. We look forward to welcoming you again soon! Regards, MS ANNE MARIZAN FO MANAGER SAKURA ELITE KL

Thank you very much for your review! We are very happy to hear that you are satisfied with our service and the facilities we provide. We will continue to strive to provide the best experience for all our guests. Hope to welcome you back here again. Thank you for your trust 🙏😊. Regards, Ms. Anne marizan. Fo manager sakura elite kl

Dear, Thank you for sharing your feedback. We're truly sorry to hear about your experience during your stay with us, and we sincerely apologize for the discomfort caused by the mold and the issues with the fan. We understand how important it is for our guests to feel comfortable, and we are taking immediate steps to address the situation by inspecting all rooms for any potential issues. We’re also sorry to hear that the soundproofing didn’t meet your expectations. Rest assured, we will look into improving the soundproofing for a more restful experience in the future. We do appreciate your comments about our convenient location, and we're grateful for your understanding of the circumstances. We hope you'll give us another opportunity to better serve you in the future. Regards, MS ANNE MARIZAN FO MANAGER SAKURA ELITE KL

Thank you for your review! We are glad to hear that you are satisfied with the facilities we provide. We will also continue to strive to provide the best comfort for our guests. We hope you continue to feel comfortable and satisfied during your stay, and we look forward to welcoming you back again in the future! Regards, Ms. Anne marizan. Fo manager sakura elite kl