8.8
Very Good

From 214 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

7.8

Location

9.0

Service and Facilites

8.7

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Traveler Reviews Swiss Hotel Heritage Boutique Melaka @ Red Square Jonker Street

Number of reviews per page
20
40
Customer reviews
Yin Ha Chong
icon-origin-TRAVELOKA

9.7

/10

Reviewed 65 week(s) ago

Very comfortable place and the staffs were very nice.

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Accommodation's Reply
05 Feb 2024
Dear Mr./Ms. Chong Yin Ha, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
friska
icon-origin-TRAVELOKA

8.5

/10

Reviewed 69 week(s) ago

Good location near jonker street. A lot of food street.

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Accommodation's Reply
08 Jan 2024
Dear Ms. Friska Mutiarawati, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Tran L. Q. B.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 89 week(s) ago

Phòng hơi cũ, khách sạn yên tĩnh và chu đáo. Đặt cọc 50 RM

2 people find it helpful

Accommodation's Reply
01 Sep 2023
Dear Sir/Madam, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Lam C. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 92 week(s) ago

It's really wonderful hotel in Melaka. Beside Jonker Walk, near most of attraction tourist places such as Dutch squares, Christ Church. Room is clean and comfortable. Receptionist and staffs are so friendly, specially thanks to Khalih and Amada.

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Accommodation's Reply
25 Jul 2023
Dear Mr. Lam Chi Hien, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Dicky I.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 101 week(s) ago

The accommodation is spacious and clean, just like the photos. Receptionist in charge was very helpful in providing information. One thing I really grateful for is their service to book a car for my early morning departure to the nearest bus station, when using e-hailing will be challenging.

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Accommodation's Reply
28 May 2023
Dear Mr. Dicky Irwan, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Suwandy T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 105 week(s) ago

Near to jonker street and food.

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Accommodation's Reply
13 May 2023
Dear Mr. Suwandy Tan, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Susanto Susanto
icon-origin-TRAVELOKA

9.7

/10

Reviewed 115 week(s) ago

Perfect, easy to going everywhere. Near jonker walk.

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Elgees K. S. H.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 122 week(s) ago

Location was great. Room had 2 Queen sized bed. Shower was good. Check in was a breeze. It would be better if there were bedroom slippers.

2 people find it helpful

Laura C.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 124 week(s) ago

Strategic location near the night market and friendly employees.
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Leong Z. X. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 128 week(s) ago

The location behind jonker street. Around the area there is a lot of good famous food.

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Accommodation's Reply
12 Dec 2022
Dear Mr. Adrian, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Xtra P.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 131 week(s) ago

Great location with friendly staff.

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Accommodation's Reply
30 Oct 2022
Dear Mr. Benjamin, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
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hendrik o.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 132 week(s) ago

A very strategic close hotel, very close to places to eat, the receiptionist is very friendly, the rooms are clean, the air conditioner is cold, perfect.
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2 people find it helpful

Accommodation's Reply
30 Oct 2022
Dear Mr. Hendrik, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Toni F.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 133 week(s) ago

Quite clean and nice to stay.
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1 people find it helpful

Accommodation's Reply
30 Oct 2022
Dear Mr. Toni, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Sum Lee Min
icon-origin-TRAVELOKA

9.7

/10

Reviewed 144 week(s) ago

Room looks like photos, clean toilet and floor, bed is comfortable. Very close to Jonker street, many eateries/cafe/restaurant within walking distance.

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KENICHI M.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 147 week(s) ago

In Melaka, we are staying at Swiss Hotel Heritage Boutique Melaka, which is an old building converted into a hotel. This hotel is full of retro feeling.

2 people find it helpful

Thai H. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 280 week(s) ago

the hotel is located at the walking street.

2 people find it helpful

Nalyn A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

10.0

/10

Reviewed 292 week(s) ago

The hotel is near jonker area. The room is comfortable. During our first breakfast day, the choices were few only but the food was tasty. They are giving piece of paper and pen during breakfast for the suggestions and comments. I wrote that the food was good but few choices. I am not asking for a grand breakfast buffet but I'm looking for another different food options. The next day breakfast, they added congee, mee soup, fried rice and bihun. And I was satisfied. The food was really good. Overall, I'm very satisfied with my stay. I will definitely go back to stay in this hotel if I will go back again in Melaka.
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1 people find it helpful

Wei c. N.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 292 week(s) ago

This hotel has a fantastic location, just waking distance can go to jonker walk night market. But not suit for a family vacation hotel, they didn’t provide baby cot. Overall is good for single travellers.

2 people find it helpful

Khoo L. M.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 294 week(s) ago

perfect location! very helpful and approachable front desk staff. highly recommended!

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Melissa L. P. Y.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 296 week(s) ago

I booked a 3 person room for my family. The room is spacious and clean, bathroom too. The location of the hotel is just behind jonker walk within walking distance. I arrived earlier at the hotel around 1.15pm (before 3pm check in time), actually I wanted to deposit luggage at the counter but unexpectedly, I was told by the staff that I can check in early provided the room is ready (at that moment the staff told me they need to prepare the room in 15-20 mins). So we waited for roughly 15-20 mins then we checked in early without any extra charges. Staffs were friendly too. Environment of the hotel is comfort and clean.
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1 people find it helpful

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