Overall Ratings & Reviews Hotel Salak The Heritage

Dear Mr./Ms. D*s, Thank you for your positive review. We are pleased to know that you felt comfortable with your family, enjoyed the friendliness of our staff, and enjoyed the variety of food on our menu. We look forward to welcoming you back on your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Ms. H*a,** Thank you for sharing your recent experience at Hotel Salak The Heritage. We sincerely apologize for the inconvenience you encountered regarding the cleanliness of the tea mug, torn pillowcase, and towel. Please be assured that we have addressed this with our housekeeping team and reinforced our quality control procedures to ensure such issues will not occur again. We also appreciate your feedback on our breakfast menu and service arrangement. Our F&B team is reviewing the menu variety and layout to provide a more enjoyable dining experience, while our restaurant staff will be positioned more strategically to better assist guests. Regarding the parking fee, we understand your concern and will review this policy to find a more guest-friendly solution. We truly value your comments, as they help us improve our service and facilities. We hope to welcome you back and provide a much better stay in the future. Regards, Hotel Salak The Heritag

Dear Mr/Ms P*a,*Thank you for your review and feedback. We apologize for any inconvenience regarding the attitude of the security guards, the air conditioning temperature, and the Wi-Fi coverage. This feedback has been taken into consideration and will be followed up immediately to improve our service in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. P*, Thank you for your wonderful review and appreciation. We are delighted that you felt comfortable with our cleanliness, ambiance, and facilities. We hope this pleasant experience will bring you back to Hotel Salak The Heritage in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. B*, Thank you for your review and feedback. We appreciate your concern for our comfort, accessibility, and service. This feedback will be taken into consideration as we continue to make updates and improvements in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. A*o, Thank you for your positive review and feedback. We are glad you enjoyed the cleanliness and comfort of the hotel. Your feedback regarding children's facilities will be our focus in the future. See you again at Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr./Ms. J*y, Thank you for your appreciation and positive review. We are glad you found our stay helpful and comfortable. See you again at Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Ms. Morysofa S., Thank you for your appreciation and excellent rating. We are delighted to learn that Hotel Salak The Heritage remains your favorite choice. We hope to continue providing the best experience on your next visit. Regards, Hotel Salak The Heritage

Dear Mr. Jeffrey, Thank you for your positive review. We are pleased to know that you enjoyed our service and the ambiance and cleanliness of the swimming pool at Hotel Salak The Heritage. We look forward to welcoming you back soon. Regards, Hotel Salak The Heritage

Dear Mr./Ms. W, Thank you for your positive review. We are pleased to know that you enjoyed your room and the strategic location of Hotel Salak The Heritage. We look forward to your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Mrs. p g m. Ke. M. F. A., Thank you for your review. We are very pleased to know that the hotel's ambiance and the friendliness of the staff made a good impression during your stay. We hope that Hotel Salak The Heritage will always be a pleasant choice on your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Ms. Dwi C.A.P., Thank you for your review. We apologize for any inconvenience. We have followed up on your feedback to improve the cleanliness and comfort of the hotel area in the future. We hope to welcome you back with a more enjoyable experience. Warm regards, Hotel Salak The Heritage

Dear Mr. Muhammad I. Thank you for your review. We are glad that you feel comfortable, calm, and satisfied with the cleanliness at Hotel Salak The Heritage. See you on your next visit. Regards. Hotel Salak The Heritage

Dear Mr. Stephanus A. M., Thank you for your review and rating. We are very pleased to know that the flexible check-in process and the hotel atmosphere provided comfort for Mr. Stephanus. Our strategic location is indeed one of our advantages, especially with easy access to Bogor Palace. Hopefully Hotel Salak The Heritage will remain your choice on your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Mrs. I*N. Thank you for your review and appreciation. We are glad that you had a new and memorable experience during your stay, especially with the ironing facilities. See you again at Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr. Pandhit W. Warm greetings from Hotel Salak The Heritage. Thank you very much for staying with us again and sharing your experience, Mr. Pandhit W. We are glad to hear that you enjoyed the view of Bogor city from your exclusive room. It would be an honor for us if you would recommend Hotel Salak The Heritage to your beloved relatives & friends. We hope to welcome you back on your next visit. Best Regards, Hotel Salak The Heritage

Dear Mr./Mrs. H*y, Thank you for your rating and review. We are glad that you are impressed with our strategic location which is directly facing Bogor Botanical Gardens. Feedback regarding breakfast will be our concern for improving our service in the future. Hopefully, you will be pleased to stay again at Hotel Salak The Heritage on your next visit. Warm regards, Hotel Salak The Heritage

Dear Mr./Ms. F***s, Thank you for your kind review and rating. We’re glad that you enjoyed the unique experience and nostalgic atmosphere of “Bogor from a long time ago,” which is part of the charm we proudly preserve at Hotel Salak The Heritage. We look forward to welcoming you back in the future. Warm regards, Hotel Salak The Heritage

Dear Mr./Mrs. H*I. Warm greetings from Hotel Salak The Heritage. Thank you for your positive review. We are very happy to know that you feel comfortable and enjoy the atmosphere at our hotel. It would be an honor for us if you would recommend Hotel Salak The Heritage to your beloved relatives & friends. We look forward to serving you in the future. Best Regards, Hotel Salak The Heritage