Overall Ratings & Reviews Aston Inn Gideon - Batam

Dear Diki E., Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We sincerely apologize if you felt that our front desk service did not meet your expectations. This is certainly not the standard of hospitality we strive to provide. We will address this matter with our team to ensure a more welcoming and professional experience for all our guests. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely yours, Aston Inn Gideon - Batam

Dear M***a, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay. This is certainly not the standard of comfort and quality that we strive to provide. We take your concerns seriously, especially regarding the cleanliness of the pillows and the quality of the breakfast. Please rest assured that we will immediately address these issues with our team to ensure improvements are made. We truly regret that your stay was not as expected, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Sincerely yours, Aston Inn Gideon - Batam

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

Dear Valued Guest, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience you faced upon your arrival, particularly regarding the delay in having your room cleaned and the unavailability of staff at the luggage storage area. We understand how frustrating it must have been to wait, especially after a long journey. Please know that we will address these concerns with our team to ensure that similar situations do not occur in the future. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding. We hope to have the opportunity to provide you with a much smoother and more enjoyable experience during your next stay. Sincerely yours, Aston Inn Gideon - Batam

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

Dear Ms Dahlia T, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

Dear Valued Guest, Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We will looked into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests. Sincerely yours, ASTON Inn Gideon - Batam