8.4
Very Good

From 5,493 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Amaris Hotel Malang
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Staff Friendliness (36)
Distance to City Center (33)
Bedroom (32)
Taste (31)
Variety (31)
Bathroom (27)
Ambiance (26)
Accessibility (24)
Room Space (23)
Hotel Area (23)
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Traveler Reviews Amaris Hotel Malang

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Customer reviews
adi p.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

The central location is convenient for going anywhere. Traveling and culinary are easier.
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1 people find it helpful

Accommodation's Reply
23 Apr 2025
Dear adi p., Warm greetings from Amaris Hotel Malang, Thank you for taking the time to give us a review of your stay while in Malang, hopefully in the future we can serve you and your family again. Warm regards. Amaris Hotel Malang Management
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Indah d. a.
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8.5

/10

Reviewed 2 week(s) ago

the breakfast exceeded expectations ❤️
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Accommodation's Reply
23 Apr 2025
Dear Kak Indah d. A. Warm greetings from Amaris Hotel Malang, thank you for taking the time to share your experience staying with us, we are very happy to know that you enjoyed our breakfast. Hopefully in the future, we can serve you again. Warm regards. Amaris Hotel Malang Management
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NUR A.
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8.3

/10

Reviewed 2 week(s) ago

Downtown access, clean rooms but rather hard mattresses, standard food.
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Accommodation's Reply
23 Apr 2025
Dear Kak nur a, Warm greetings from Amaris Hotel Malang, Thank you for the time that Kak nur a gave to share your experience of staying with us, thank you for your input on the condition of our mattress, for this we have conveyed it to the management and are in the process of being able to replace the mattress. Once again, thank you for the input that you gave, and I hope to be able to serve Kak NUR again in the future. Warm greetings. Management of Amaris Hotel Malang
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Y***n
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Leisure
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9.1

/10

Reviewed 2 week(s) ago

Honest review, I was on the second floor of the south side room of the hotel (hotel rooms are divided into two sides), the first time I went to Malang I chose this hotel because the distance was not too far from the city center & the price was also fair. The hospitality is good, everyone is friendly and smiling, the room is also clean, the bathroom is clean there is soap shampoo towels but the hot water at that time was not working. One of the shortcomings of the hotel is not in the hotel but outside the hotel. At 4 am I woke up having trouble sleeping because there was a generator/machine next to the hotel that was on and the sound was very disturbing. Like a factory because there were several backhoes or excavators for the project. As a result, I spent the whole day in Malang yawning because I couldn't sleep. Maybe if you want to stay here, I suggest sleeping in the room on the north side and on the top floor. Lebaran 2025.
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Accommodation's Reply
23 Apr 2025
Dear Guest. Warm greetings from Amaris Hotel Malang, thank you for taking the time to review your stay with us. I am very happy to know that you enjoyed your stay and our services, and I apologize for the inconvenience you experienced during your stay which reduced your rest time. Hopefully we can serve you again in the future. Warm regards, Amaris Hotel Malang Management
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S***y
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8.5

/10

Reviewed 3 week(s) ago

Ok, strategic, close to everywhere
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Accommodation's Reply
11 Apr 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay while in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang Management
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adi p.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

During Eid homecoming to Malang, stayed 2 nights at Amaris. The location is in the middle of the city, easy to get around.
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Accommodation's Reply
11 Apr 2025
Dear Kak adi p, Warm greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay while in Malang. I look forward to your return to Amaris Hotel Malang. Warm regards, Amaris Hotel Malang Management
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Dewi P. S.
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

the hotel staff is friendly, the rooms are okay.. the food is also varied.. Maybe because it is on a main road it is a bit noisy, thank you Amaris..
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Accommodation's Reply
11 Apr 2025
Dear Kak Dewi P. S., Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay while in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang Management
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S***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Strategic location, just walk to Bakso President.
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Accommodation's Reply
11 Apr 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay while in Malang, yes, our location is not far from one of the famous culinary in Malang, just walking distance to enjoy the culinary. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang Management
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Fadli H.
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10.0

/10

Reviewed 3 week(s) ago

Alhamdulillah. Stayed on April 1-4. Very satisfying. The AC room is cold. The menu is plentiful and varies every day. The hotel crew is friendly, polite. The pukis are very delicious. Thank you Amaris Hotel.
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1 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear Brother Fadli H, Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay during your vacation in Malang, and we are very happy to be able to serve you and know that you like our food especially the pukis. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang Management
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G***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

the staff is friendly and very helpful
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Accommodation's Reply
11 Mar 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay while in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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Oktavenus H. P.
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Leisure
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10.0

/10

Reviewed 8 week(s) ago

Easy to access and close to city, parking good and recommend to stay during holiday or pleasure

1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Kak Oktavenus, Thank you for spending your time to share us your staying experience, it's really a pleasure to know that you enjoy your stay with us Amaris Hotel Malang. Looking forward to serve you here again should you have any plan to visit Malang on your next trip Regards, Amaris Hotel Malang
Wahyu E. P.
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Business
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10.0

/10

Reviewed 10 week(s) ago

It's fun, the staff is friendly, the location is also strategic
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Kak Wahyu EP, Warm Greetings from Amaris Hotel Malang, Thank you for the time you took to give us a review of your stay in Malang. I look forward to welcoming Kak Wahyu EP back to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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EFRAIM A. S.
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8.5

/10

Reviewed 10 week(s) ago

The hotel staff is friendly, the rooms are clean, tidy and fragrant.
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Kak efraim a. S., Warm greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay in Malang. I look forward to your return to Amaris Hotel Malang. Warm greetings, Amaris Hotel Malang
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Waode Y.
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8.5

/10

Reviewed 11 week(s) ago

Hotel staff is friendly, breakfast menu is delicious
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Accommodation's Reply
14 Feb 2025
Dear Kak Waode Y., Warm greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay in Malang. I look forward to welcoming Kak Waode Y. back to Amaris Hotel Malang. Warm greetings, Amaris Hotel Malang
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E***n
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Staycation
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10.0

/10

Reviewed 12 week(s) ago

In accordance with the price offered
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Accommodation's Reply
14 Feb 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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A***s
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Business
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10.0

/10

Reviewed 12 week(s) ago

Recommended for transit/resting place
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Accommodation's Reply
05 Feb 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay during your business activities in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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R***y
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

Hotel staff are friendly & helpful, even though check in is near midnight, they are still served well & friendly. The breakfast menu is varied and quite tasty. The cleanliness of the rooms & hotel environment is quite good. The location of the hotel is very easy to reach.
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Accommodation's Reply
05 Feb 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay and during your vacation in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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P***i
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Leisure
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6.2

/10

Reviewed 12 week(s) ago

I stayed 2 nights CI on January 28, 2024 and CO on January 30, 2024 room 235. On January 29, I left the hotel around 08.00 and left my key at the receptionist, I asked for the room to be cleaned. And the lady on duty kindly said that it would be cleaned around 12. Then I returned to the hotel around 15.30 when I opened the room it turned out that it had not been cleaned at all. Then I complained to the receptionist and the lady on duty was just shocked without any apology.
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Accommodation's Reply
05 Feb 2025
Dear Kak Parmuadhi, Warm Greetings from Amaris Hotel Malang, thank you for taking the time to give a review of your stay with your family, I apologize for the inconvenience experienced by Kak Parmuadhi and his family, for the lack of detail of our team in fulfilling your request, hopefully this can be a learning experience for us so that in the future we can be better. Once again I apologize and thank you for the input that Kak Parmuadhi gave. Warm Greetings. Amaris Hotel Malang
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Masrudin
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Leisure
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10.0

/10

Reviewed 15 week(s) ago

I've been a regular customer since 2015 and have never switched to another one, it's cheap but the service is satisfying
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Accommodation's Reply
20 Jan 2025
Dear Kak Masrudin, Warm Greetings from Amaris Hotel Malang, thank you for being our loyal partner and very happy to always be able to receive Kak Masrudin at Amaris Hotel Malang. I am waiting for Kak Masrudin's return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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S***h
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Leisure
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9.7

/10

Reviewed 15 week(s) ago

The room is clean, the staff is friendly and the view is great 😍
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Accommodation's Reply
20 Jan 2025
Dear Valued Guest, Warm Greetings from Amaris Hotel Malang, thank you for the time you took to give us a review of your stay and vacation in Malang. I look forward to your return to Amaris Hotel Malang. Warm Greetings, Amaris Hotel Malang
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Number of reviews per page
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