People often mention about POP! Hotel Kelapa Gading
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Staff Friendliness (91)
Bedroom (82)
Ambiance (79)
Surroundings (78)
Accessibility (78)
Bathroom (74)
Hotel Area (66)
Check-in/out Time (62)
Wifi (57)
Distance to City Center (54)
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Traveler Reviews POP! Hotel Kelapa Gading
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Customer reviews
F***n
8.5
/10
Reviewed 4 day(s) ago
suitable as a place to spend the night if you hang out until late
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F***a
8.5
/10
Reviewed 4 day(s) ago
Quite clean and close to the mall. Easy to reach by vehicle.
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C***a
Leisure
8.5
/10
Reviewed 7 day(s) ago
What I like is the strategic location.
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h***i
9.7
/10
Reviewed 7 day(s) ago
The staff is friendly and very helpful, the food is okay, the kids can eat, the important thing is the location is integrated with the MKG mall.
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R***I
Leisure
9.7
/10
Reviewed 1 week(s) ago
friendly staff and security, fast check in, room is not spacious but there is a long chair, food is okay but the taste is lacking, access to the mall on the 3rd floor,
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V***s
Business
8.3
/10
Reviewed 1 week(s) ago
Location great, connected to mall, but not so clean, no refrigerator.
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F***a
8.5
/10
Reviewed 1 week(s) ago
friendly staff, okay room, but apparently it doesn't include toothbrush and toothpaste, breakfast food is also not very varied
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c***a
9.4
/10
Reviewed 2 week(s) ago
Great place because it's in a mall area and easy access and parking is easy and free.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you very much for staying with us and for taking the time to share your review.
We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.
Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit.
Warmest regards,
Francisco Holmes-Brown
General Manager
M***d
Business
10.0
/10
Reviewed 2 week(s) ago
This is the umpteenth time that whenever there is a job in Kelapa Gading I choose Pop, as usual it is safe, peaceful and secure.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
It was a pleasure having you with us.
We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading.
Thank you very much and we look forward to having you again with us.
Warmest regards,
Francisco HOLMES-BROWN
General Manager
T***y
10.0
/10
Reviewed 2 week(s) ago
Good. Very enjoyable. Cheap price.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thanks so much for sharing your review on your recent stay and we are glad to know that you had an overall good stay with us.
Appreciate your comments and we hope that you will return to our hotel in the near future.
Warmest regards,
Francisco Holmes-Brown
General Manager
Riko M.
Transit
10.0
/10
Reviewed 2 week(s) ago
Close to everywhere and cozy view.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you for staying at POP! Hotel Kelapa Gading.
We value your positive review and are glad that you enjoyed its strategic location next to Summarecon Mall Kelapa Gading.
Please be sure that we always put in the work to keep our guests satisfied with our services and facilities.
Have a nice day ahead and we hope to see you again in our hotel.
Warmest regards,
Francisco Holmes-Brown
General Manager
Dear Valued Guest,
Thank you for staying at POP! Hotel Kelapa Gading.
We are happy to hear that you were impressed with our service as well as its cleanliness.
Thank you very much and we look forward to seeing you again soon.
Warmest regards,
Francisco HOLMES-BROWN
General Manager
L***h
Staycation
10.0
/10
Reviewed 2 week(s) ago
everything is good, the service is friendly, the location is very strategic, sandals, teapots etc are not included, but you can request them at an additional cost, the AC is really cold, it's really great
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
It was a pleasure having you with us.
We are glad to read that you had a good stay experience and that you were impressed with our friendly service.
Thank you very much and we look forward to having you again with us.
Warmest regards,
Francisco HOLMES-BROWN
General Manager
AR
AGUSTIN R.
10.0
/10
Reviewed 2 week(s) ago
OK, everything is in accordance with the existing facilities.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thanks so much for sharing your review on your recent stay and we are glad to know that you had an overall good stay with us.
Appreciate your comments and we hope that you will return to our hotel in the near future.
Warmest regards,
Francisco Holmes-Brown
General Manager
s***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
Good budget hotel, close to malls and business centers.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you for staying at POP! Hotel Kelapa Gading.
We are happy to hear that you feel comfortable with your stay and its convenient location next to Summarecon Mall Kelapa Gading.
Thank you very much and we look forward to seeing you again soon.
Warmest regards,
Francisco Holmes-Brown
General Manager
t***a
Staycation
9.3
/10
Reviewed 3 week(s) ago
Great experience, comfort during holiday.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thanks so much for sharing your positive feedback during your stay, and we are glad to read that you had a good stay with us.
Once again thank you very much and we look forward to welcoming you again on your next visit.
Warmest regards,
Francisco HOLMES-BROWN
General Manager
W***a
8.5
/10
Reviewed 3 week(s) ago
Transit hotel but still okay because it is connected to MKG
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thanks so much for sharing your positive feedback about your recent stay.
We really appreciate your feedback, and it helps us maintain an excellent standard of service to our customers.
Warmest regards,
Francisco Holmes-Brown
General Manager
D***y
Business
9.4
/10
Reviewed 3 week(s) ago
All the staff are friendly, the hotel area and the room are clean. The water heater and AC are working. Access to MKG is also easy. Stayed 3 nights and slept soundly. Next time will stay here again.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you for staying at POP! Hotel Kelapa Gading.
We are happy to hear that you were impressed with our service as well as its cleanliness.
Thank you very much and we look forward to seeing you again soon.
Warmest regards,
Francisco HOLMES-BROWN
General Manager
S***a
Leisure
8.4
/10
Reviewed 3 week(s) ago
Breakfast is out of stock. There are mites in the mattress.
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel.
Kindly accept my sincere apologies for the inconvenient experience you had during your stay.
Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations.
Once again, thank you very much for your review and we look forward to welcoming you your next visit.
Warmest regards,
Francisco Holmes-Brown
General Manager
AA
Anna A.
Leisure
8.8
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, even though the hotel is very crowded but the service is still okay. Budget hotel with good quality, varied breakfast and continues to be refilled until breakfast time is over. The hotel room is fairly clean and comfortable. and one of the best facilities is direct access to the Kelapa Gading Mall from the 3rd floor of the hotel. If I go to this area, I will definitely stay at this hotel again 🥰
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Accommodation's Reply
17 Apr 2025
Dear Valued Guest,
Thank you for staying with us, and we are pleased to read you had a perfect stay experience with us.
Thank you for the feedback and we hope we can welcome you again soon in the near future.
Warmest regards,
Francisco HOLMES-BROWN
General Manager