Hotel Neo+ Penang by ASTON

Explore Hotel Neo+ Penang by ASTON
8,5
Very Good
From 810 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,1

Location

8,8

Service and Facilites

8,5

People often mention about Hotel Neo+ Penang by ASTON
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Distance to City Center (33)
Staff Friendliness (31)
Bedroom (30)
Bathroom (28)
Surroundings (26)
Wifi (23)
Accessibility (22)
Ambiance (22)
Hotel Area (21)
Room Space (20)
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Traveler Reviews Hotel Neo+ Penang by ASTON

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 day(s) ago
I paid fair amount to get minimal real chicken dish for breakfast. they offered only chicken sausage and chicken ham. the breakfast menu is always the same. so if you stay more than two nights you fed up with the breakfast menu. the water in the corridor is good idea but not friendly to everybody's stomach. I prefer bottled water like normal hotel gives.
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Hendra D.
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10,0
/10
Reviewed 6 day(s) ago
I had a pleasant stay at Neo+ Penang. The location is very convenient—close to food spots, shopping areas, and easy to get around Georgetown. The room was clean, modern, and comfortable, perfect for a short stay. Staff were friendly and helpful throughout the stay. Overall, great value for money and I’d happily stay here again.
1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The staff is so responsive. Easy to check in, 5 stars for the service. Location is very good for shopping and food area.
1 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Y***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Hotel near the Komtar bus terminal, near supermarket, food stall very strategic, staff friendly, service room good.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The staff were very friendly and very helpful when we checked in at 12 noon, we were allowed to enter the room and we informed them that the hot water was not working and it was immediately taken care of.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
R***A
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
staf friendly... environment is cozy.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
Good location, near Komtar, surrounded by food markets, restaurants and groceries. Friendly dan helpful staff. Fast check in and check out. Drinking water dispensers are available in the hotel hallways.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
F***h
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Strategic location, clean hotel and polite staff 😊
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
g***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The hotel is nice and clean, but the comfort is lacking every morning. At 8 o'clock the staff are already making noise in the hotel corridor, turning on the vacuum cleaner.
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1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
Recommended hotels at Penang. Staff helpful.
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your review and feedback. We’re glad you enjoyed your stay and found our staff helpful. We truly appreciate your recommendation and look forward to welcoming you again. Best regards, The Management Hotel Neo+ Penang
Y***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 28 week(s) ago
The staff was very friendly and the location is well.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Hotel Neo+ Penang. Your kind words inspire our team to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back soon! Best regards, The Management Hotel Neo+ Penang
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 30 week(s) ago
Great location near Komtar, just a little walk. Spacious room and quiet. The staff are friendly and helpful. Want to stay here again when in Penang
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Accommodation's Reply
28 May 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
d***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
nice, clean..access anywhere is close..thanks, hopefully it will sell more............
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Anastasia N. T.
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Medical
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9,1
/10
Reviewed 33 week(s) ago
near mall, not far from armenian street (the unesco world heritage). many food seller near hotel
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Accommodation's Reply
19 May 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Seah L. H. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 33 week(s) ago
A very pleasant hotel. Location is very good. Convenient to go anywhere. Staff is very helpful, friendly and polite. Would be better if the gym is being expanded with additional machines. Would definitely stay at this hotel on my next visit and have also recommended to friends who are visiting Penang to stay at this hotel. 👍
1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
C***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 40 week(s) ago
All is good except the bathroom. When showering, all the water will spill out and make the whole bathroom wet.
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Accommodation's Reply
28 Mar 2025
Dear Valued Guest, Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon. Best regards, The Management Hotel Neo+ Penang
T***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 41 week(s) ago
Food hawker just by foot and very adorable hotel, thanks.
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Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
H***a
icon-origin-TRAVELOKA
7,9
/10
Reviewed 41 week(s) ago
The location is ok, but the hotel is old and dark and scary.
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
MUTTAQIN
icon-Medical
Medical
icon-origin-TRAVELOKA
9,1
/10
Reviewed 41 week(s) ago
Cold AC, strong water, okay.
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Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 45 week(s) ago
Clean, friendly, lively and comfortable hotel atmosphere
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Number of reviews per page
20
40