8.7
Very Good

From 3,839 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Crowne Plaza BANDUNG, an IHG Hotel
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Staff Friendliness (29)
Bedroom (29)
Distance to City Center (28)
Room Space (28)
Hotel Area (25)
Bathroom (24)
Taste (24)
Ambiance (22)
Variety (21)
Family Friendly (18)
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Traveler Reviews Crowne Plaza BANDUNG, an IHG Hotel

Number of reviews per page
20
40
Customer reviews
arif s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Clean and comfortable hotel, friendly receptionist, fast check in process, spacious and clean room. Clean bathroom. Highly recommended.
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1 people find it helpful

Isma
icon-Staycation
Staycation
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10.0

/10

Reviewed 3 week(s) ago

The room is comfortable, the bathroom is spacious and clean. I stayed in a Queen deluxe room type, with a bath up. The breakfast is also delicious, and the car park is spacious.
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2 people find it helpful

R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 3 week(s) ago

The location is ok strategic. The only drawback is that this hotel needs renovation because the wallpaper and door frames are outdated and the towels are thin and shabby. And the carpet is dusty. Even though the room is very spacious. But the bed is still good.
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1 people find it helpful

Norman S. K.
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Leisure
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9.4

/10

Reviewed 4 week(s) ago

Girl staff is very friendly. Room is comfortable and have great view. But you should check AC thermostat, I think it broken.

1 people find it helpful

maijun t. S.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 4 week(s) ago

Resepsionis ramah.. Service cekatan.. Kamar bersih.. Untuk istirahat oke banget sih di sini.. Nyaman kamarnya.. Tapi sayang menu breakfastnya payah untuk ukuran bintang 5.. Nasi kuning hambar ga ada rasanya, menu omlete juga dingin (Ga di bikin dadakan tapi di stok).. Lucu sih, baru kali ini nemu hotel bintang 5 yg menu omlete nya di stok 😅.. Entah kokinya ga mau cape apa gimana.. Over all untuk menu breakfast “B” aja.. bahkan cenderung ga enak.. Ga tau kenapa beda banget rasanya sama pas waktu gw dinner.. Karena pas gw dinner di sini anehnya overall makanan nya enak2.. Tapi pas breakfast kok bisa jomplang banget perbedaan kualitas makanannya.. padahal masih makan d tempat yg sama.. apa kokinya beda kah antara yg masak waktu dinner dan breakfast??
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1 people find it helpful

Irwan
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

The room was spacious, and the location was excellent. I had a great experience and will definitely choose it again next time.

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R***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 7 week(s) ago

Really enjoy and worth! Good place and super friendly and helpful staff

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Andree a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

back again to stay here, had the opportunity to try the executive lounge, and it was very comfortable, everything was very good, food, room, hotel ambience was very good, of course will come back here again. A highly recommended hotel
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C***a
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Business
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10.0

/10

Reviewed 11 week(s) ago

Very great place to stay. Not too far from Braga and many restaurants and cafe. Near the train station. The caesar salad is the best

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Accommodation's Reply
17 Feb 2025
Dear valued guest, Many thanks for leaving your feedback on our page following your recent visit. I was pleased to read your comments in regards to your positive overall stay experience and will share them with our staff where I am confident that it will serve to motivate them further! I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon Soo General Manager
Yulia R. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly and helpful during the check in process.
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2 people find it helpful

Accommodation's Reply
17 Feb 2025
Dear Yulia RS, We greatly appreciate you taking the time to share your experience at Crowne Plaza Bandung. Your comments are very valuable to us and help us improve the products and services we provide. Please know that our staff are very happy and motivated by your positive comments. We look forward to welcoming and serving you again in the future. Warm regards, Simon Soo. General Manager
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P***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

friendly service & many interesting BF variations
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Accommodation's Reply
17 Feb 2025
Dear valued guest, Thank you for your review of your stay at Crowne Plaza Bandung. It is always a pleasure for us to receive positive comments from our guests. I will share your comments with our team and I am sure that this will be an encouragement for them as we always strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we look forward to serving you again in the future. Best regards, Simon Soo. General Manager.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The hotel's location is close to the city center and close to culinary and entertainment centers in Braga, making this hotel the right choice for our family.
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1 people find it helpful

Accommodation's Reply
17 Feb 2025
Dear valued guest, Thank you for taking the time to provide comments regarding your visit to Crowne Plaza Bandung. We are glad to hear that you had a pleasant stay and enjoyed your visit to our hotel. Knowing that guests are satisfied with our services makes us more motivated to provide the best because guest satisfaction is our main goal. Thank you again for your comments and we look forward to welcoming you back to our hotel soon. Warm regards, Simon Soo. General Manager.
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Y***i
icon-Business
Business
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8.7

/10

Reviewed 15 week(s) ago

Godd and will come back again to stay here
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1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear valued guest, Thank you for taking the time to rate your stay at Crowne Plaza Bandung. We are very pleased to hear that you had a pleasant stay and enjoyed all of our hotel facilities and services. We hope you also had a pleasant time in Bandung and we look forward to welcoming you back in the near future. Warm regards, Simon Soo. General Manager.
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A***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 15 week(s) ago

I took a premium room type with business lounge access... upgrade 300K free afternoon tea (various cake snacks, tea coffee drinks, delicious soft drinks), evening cocktail (4 main menus & side menus, the cuanki was the best... at night Indonesian food, coffee, tea, fruit, cakes were also quite a lot) and breakfast, I chose the mosaic resto.. all for 4 people... the menu was also varied and delicious... still remembering the butter bread pudding.. sooo delicious... the staff were all friendly.. because my car was low, I was given parking in the lobby area, and when we went out at night, when we came home there was still a parking block for us... satisfied in short...
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3 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear valued guest, Thank you for your review of your stay at Crowne Plaza Bandung. It is always a pleasure for us to receive positive comments from our guests. I will share your comments with our team and I am sure that this will be an encouragement for them as we always strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we look forward to serving you again in the future. Best regards, Simon Soo. General Manager.
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Teguh
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 16 week(s) ago

I have stayed many times in this hotel. This time sees very good improvement in the property. Everything is working particularly in the bathroom. Just the shower door cannot be closed tight, some small gap. Also improve the cleanliness in the room and the bathroom. However, the traffic noise still clearly heard in the room. Well done.
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Accommodation's Reply
07 Jan 2025
Dear Teguh S, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager
S***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

The AC is not cold enough, this is the second experience.
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Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for sharing your recent stay experience at Crowne Plaza Bandung. We regret to learn that your visit on this occasion was less than perfect and at this time, I would like to express my sincere apologies for the shortcomings in our service. Your comments will also serve as motivation for us to continue to strive to improve the quality of our services in order to deserve the loyalty of valued customers like you. I look forward to welcoming you back to our hotel in the future. Sincerely, Simon Soo. General Manager.
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

good service, check in wait and be given lots of noodles and snacks, then you can check out late at 1, all the staff are super friendly, thank you
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Accommodation's Reply
07 Jan 2025
Dear valued guest, Thank you for your review of your stay at Crowne Plaza Bandung. It is always a pleasure for us to receive positive comments from our guests. I will share your comments with our team and I am sure that this will be an encouragement for them as we always strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we look forward to serving you again in the future. Best regards, Simon Soo. General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

A wonderful short stay at Crowne Plaza! Strategic location, tasty & many varieties of food, spacious room, super helpful staff! Will come back again

1 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear valued guest, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager
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SUWANDI
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

Hotel staff is very friendly. Room is very nice and complete. Thank you I have been upgraded to Junior Suite. Dinner and breakfast are very complete, delicious and I will recommend to my colleagues to stay at Crowne Plaza Bandung if they are on duty in Bandung. Bravo Crown Plaza Bandung. Koo Hendrik Kurniawan
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Accommodation's Reply
07 Jan 2025
Dear Suwandi, Thank you for taking the time to give us your feedback regarding your stay at Crowne Plaza Bandung. We are very pleased to hear that you had a pleasant stay and enjoyed all of our hotel facilities and services. We would also like to thank you very much for recommending Crowne Plaza Bandung to your colleagues. We hope you also had a pleasant time in Bandung and we look forward to welcoming you back in the near future. Warm regards, Simon Soo. General Manager
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A***l
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The hotel staff, from the time I entered the hotel until I entered the room, were very friendly, including the parking attendants and security.
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Number of reviews per page
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