8.2
Very Good
From 3,866 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
7.9
Location
8.2
Service and Facilites
8.3
People often mention about Sahid Mutiara Karawaci
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Staff Friendliness (24)
Bedroom (22)
Bathroom (20)
Ambiance (19)
Room Space (18)
Accessibility (16)
Hotel Area (16)
Surroundings (15)
Wifi (15)
Check-in/out Time (15)
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Traveler Reviews Sahid Mutiara Karawaci
Number of reviews per page
20
40
Customer reviews
AB
Arif B.
Business
10.0
/10
Reviewed 1 week(s) ago
best service friendly and strategic location
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AP
Angga P.
8.8
/10
Reviewed 1 week(s) ago
The staff is very friendly, never forgetting the basic hospitality of greetings and smiles. The room is clean and the check in and check out process is very fast. Definitely recommended.
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DW
DEDDY W.
8.5
/10
Reviewed 2 week(s) ago
The staff was kind and friendly.
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Y***a
Transit
8.5
/10
Reviewed 2 week(s) ago
for everything it's okay, just want to give a suggestion..
put a doormat in front of the bathroom.
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s***h
8.1
/10
Reviewed 3 week(s) ago
Maybe you could check the bathroom again, make sure the sink can be used properly.
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M***M
Transit
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful with the check-in process.
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1 people find it helpful
RINI
10.0
/10
Reviewed 3 week(s) ago
Very satisfied with the family vacation here, friendly service and clean and comfortable place. Thanks Hotel Sahid Karawaci.
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1 people find it helpful
G***e
8.8
/10
Reviewed 3 week(s) ago
Please upgrade the bathroom in the future, because the trash can is moldy and there is no cup for brushing teeth.
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m***d
Business
9.4
/10
Reviewed 3 week(s) ago
The staff is responsive and the service is very friendly. I recommend it.
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N***a
Staycation
9.7
/10
Reviewed 7 week(s) ago
Second time staying here. Friendly staff, friendly and helpful security. So excellent. Check in and check out are fast and hassle-free. Thank you, yes
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1 people find it helpful
N***a
10.0
/10
Reviewed 8 week(s) ago
The service was good even though check in was at 3 in the morning and it didn't take long.
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A***s
8.5
/10
Reviewed 9 week(s) ago
Hotel staff are friendly and helpful during check in process.
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DD
Devi D.
8.5
/10
Reviewed 10 week(s) ago
The staff is friendly, every Friday and Saturday there is a free movie night.
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3 people find it helpful
ba
bian a.
8.5
/10
Reviewed 11 week(s) ago
My regular resting place and close to the mall and toll road
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4 people find it helpful
I***n
Leisure
9.4
/10
Reviewed 12 week(s) ago
The staff is friendly, the room is clean and tidy. The completeness of the amenities is okay and the atmosphere is beautiful.
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1 people find it helpful
A***i
Leisure
10.0
/10
Reviewed 13 week(s) ago
This is the second time the staff is friendly, the service is friendly, all the employees are friendly, the price is quite cheap, you can pay on the spot, next time you come here again
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1 people find it helpful
A***a
Transit
9.4
/10
Reviewed 13 week(s) ago
Comfortable in this hotel, next time I will definitely come here again
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D***a
Staycation
9.7
/10
Reviewed 13 week(s) ago
Very friendly staff, ok facilities, clean & spacious rooms
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1 people find it helpful
R***t
10.0
/10
Reviewed 15 week(s) ago
Suitable for family vacation
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1 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Sir/Madam, thank you for your trust and your relatives to stay at Sahid Mutiara Karawaci and your positive review of our hotel on Traveloka Review. We are very proud to have provided the best service and facilities to you. Our strategic location, adequate facilities, varied food and beverage menus and satisfying service from our staff certainly make your and your relatives' stay experience memorable. Sahid Mutiara Karawaci is perfect for you to relax with family or relatives. We look forward to your next visit to our hotel. Best regards, Satryo C. Laksono. General Manager.
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S***i
Staycation
6.1
/10
Reviewed 17 week(s) ago
I'm sorry but the blanket and mattress are dirty. 😞🙏
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2 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Sir/Madam, Thank you for taking the time to write a review about Sahid Mutiara Karawaci on Traveloka Review. We apologize for the unpleasant experience during your stay at our hotel, especially regarding the complaint you submitted. We have conveyed this to the relevant department to be followed up seriously because every comment we receive, whether positive or negative, is very important for improving our facilities and improving our service to guests in the future. We look forward to welcoming you and your relatives back to our hotel. Best regards, Satryo C. Laksono. General Manager.
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Number of reviews per page
20
40
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