8.5
Very Good

From 503 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.0

Location

8.4

Service and Facilites

8.6

People often mention about Nana Resort Kaengkrachan
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In-room Dining (1)
In-house Restaurant (1)
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Traveler Reviews Nana Resort Kaengkrachan

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Customer reviews
s***t
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Leisure
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9.6

/10

Reviewed 4 week(s) ago

The food prices are too expensive. The parking lot seems a bit small.
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Kodch N.
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9.4

/10

Reviewed 47 week(s) ago

The accommodation is very beautiful and shady. The staff are lovely and very welcoming. The atmosphere is shady. There are many activities. There are many beautiful spots to take pictures. The only problem is that the sound of the computer and air conditioner is a bit loud (for the room) and I was shocked to hear a gecko crying in the room in the middle of the night (I understand that there are a lot of trees, but the gecko should not be in the same room as the guests 😅). The food is also good. Overall, it is very good. If I have a chance, I will definitely stay again.
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Bussara P.
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9.4

/10

Reviewed 108 week(s) ago

ชอบมากมาย สะอาด สมราคา ไปพักอีกแน่นอนค่ะ

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Palaporn P.
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9.0

/10

Reviewed 155 week(s) ago

The room is good, but when waiting to check in is very slow. The staff doesn't care about every guest. I want to adjust the arrangement of the customers better here.
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Accommodation's Reply
16 May 2022
Thank you for your comments to improve the service even more. I hope to serve you in the future.
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Saranya N.
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8.7

/10

Reviewed 158 week(s) ago

The resort is very beautiful, spacious and has a lot of activities. But inside the family room, 3 beds, the room is very narrow, can barely walk in the room There is only one bathroom to fight for fun. Lizard dust is everywhere in the room, plus there are insect remains, earthworms lie dead in the room, stay 2 nights, do not come to clean them. If you want something, you have to ask yourself, such as bottled water, tissues, towels, floor towels. Breakfast is okay, yes. Understand that during the festival there may be some missing. But if you compare it to the price you have to pay, it doesn't look right at all. Too expensive for what I received.
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Accommodation's Reply
21 Apr 2022
Dear Saranya Thank you customers for the comments given to the hotel. We welcome feedback. and will use the opinions of customers to develop services and facilities within the hotel to continue to improve The hotel sincerely hopes to have the opportunity to serve you again in the next opportunity. Chakrabongse Thongprem, Front Office Manager
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Pravet S.
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10.0

/10

Reviewed 187 week(s) ago

Clean rooms, good atmosphere, shady, next to the river.
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2 people find it helpful

Accommodation's Reply
02 Oct 2021
Dear Khun Prawet, Nana Resort Kaeng Krachan hotel would like to thank our customers for their comments which are very helpful to us. We look forward to having the opportunity to welcome you again in the future. thank Chakrabongse Thongprem front desk manager
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Marinthara P.
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8.8

/10

Reviewed 216 week(s) ago

When booking a room according to the Preview that the selling website said that there is a shower and a bathtub Not in accordance with the stated specification, there is only a shower, but the place is very good. Quiet, shady The atmosphere along the river is amazing and the slider son likes it very much. All the staff are well taken care of. You definitely have to come back and stay again.
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Chaweewan K.
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6.0

/10

Reviewed 228 week(s) ago

The room is not clean, cramped, not worth the price.
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Accommodation's Reply
21 Dec 2020
Dear Khun Chaweewan, Thank you for the feedback you have given to the hotel. The hotel will use the feedback received to improve the service of the hotel personnel. We apologize that you may not be able to get to the hotel. But the hotel looks forward to serving you next time. Chakrapong Thongprom, Front Desk Manager.
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Suwanee K.
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9.7

/10

Reviewed 234 week(s) ago

The accommodation is very beautiful, clean, wide area, good atmosphere, next to the river, there is a restaurant on the river, listening to music, singing live in the evening. Good service staff There is definitely a chance to go back and stay again.
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1 people find it helpful

Accommodation's Reply
02 Nov 2020
Dear Khun Suwannee, Nana Resort Kaeng Krachan Hotel thank you to the customers who have provided very useful comments. We are pleased with the services and facilities. Can answer your needs well However, we hope to have the opportunity to welcome you again. Best regards, Chakrapong Thongpram, Front Desk Manager
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NONGLAK K.
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8.5

/10

Reviewed 237 week(s) ago

Resort staff are service mind. Both receptionists can control their emotions well when customers are angry. Employees drive to the accommodation, smiling. The office worker takes care of the waterfront bar, wiping several tables and chairs due to the rain, but still sees that they are willing to serve The place is very good, there are many photo spots. There are many places to sit and chill with the atmosphere around.
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Accommodation's Reply
13 Oct 2020
Dear Khun Nonglak, the hotel thank you to the customers who have provided very useful comments. We are pleased with the services and facilities. Can answer your needs well However, we hope to have the opportunity to welcome you again. Best regards, Chakrapong Thongprem, Front Desk Manager
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TANPONG
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5.7

/10

Reviewed 237 week(s) ago

1. The hotel cannot find the booking that was booked through the app. Impaired coordination Must be blamed on both AFL and the hotel. 2. The room has bugs, continue to inform the staff to come take care of it, no one comes to have to kill it. But still accepting customers Compensation to customers until 3:00 p.m.
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Accommodation's Reply
16 Oct 2020
Dear Ms. Thanaphong Thank you to the customers for the comments given to the hotel. We embrace criticism. And will take customer opinions to improve the service And the amenities in the hotel for further better The hotel sincerely hopes to have the opportunity to serve you again in the next opportunity. Look forward to serving
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Naphatson
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6.0

/10

Reviewed 245 week(s) ago

As for the check-in Come to check in late, but not impressed. Told our room to come but gave me the wrong room key Than to enter the room Have to wait for new keys No good review made us wait a long time. The breakfast It tastes enough to eat Walking across the staff in the restaurant or in general, the staff doesn't have a good service mind, but overall at the edge of the beautiful natural atmosphere, fresh view, take a picture next to the river, beautiful.
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+2

1 people find it helpful

Accommodation's Reply
15 Aug 2020
Dear Ms. Naphatson Thank you for and advice. Which will be improved every better. Suggestions and criticism are important encouragement in the work of all employees at Nana Resort Kaeng Krachan, we are all waiting to welcome Khun Naphatson. Come back to visit us again soon. Thank you. Chakrapong Thongprom, Front Desk Manager.
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Naowarat T.
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Family
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8.5

/10

Reviewed 250 week(s) ago

The atmosphere is good but the water flows a little too.
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Accommodation's Reply
08 Jul 2020
Dear Nawarat, would like to thank the customers for being a part of Nana Resort Kaeng Krachan and for expressing opinions which is very useful for the solution and development in the system. Leading from the resort, we hope to have the opportunity to serve you again in the future. Sincerely, Chakrapong Thong Prem, Reception Manager
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Pakaporn S.
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8.5

/10

Reviewed 255 week(s) ago

Clean rooms, AC, very cool breakfast, good taste. Clean pool
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1 people find it helpful

Accommodation's Reply
16 Jun 2020
Dear Khun Phakaporn, Nana Resort Hotel, Kaeng Krachan is grateful for the customers who have comment which is very helpful. We are pleased for the services and facilities. Able to meet your needs well However, we hope to have the opportunity to welcome you again. Sincerely, Chakrapong Thong Prem, Reception Manager
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Natnapin W.
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Family
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8.5

/10

Reviewed 266 week(s) ago

Everything is good. Lovely staff, smiling, good service, have recommended where to eat and travel.
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Accommodation's Reply
10 Apr 2020
Dear Customer, Na Na Resort, Kaeng Krachan, Thank you for your feedback. We are pleased that the services and facilities. Able to meet your needs well However, we hope to have the opportunity to welcome you again. With respect, Chakrabongseong Prem, reception manager.
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Nipa S.
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Romantic
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8.5

/10

Reviewed 269 week(s) ago

The rooms cover the spacious resort area. There are activities to play. A lot of shooting angles The atmosphere is quiet. The night the resort decorated beautifully. Will definitely have a chance to rest
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+4

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Accommodation's Reply
26 Feb 2020
Dear Khun Nipha Thank you for choosing to use your past holiday at Nana Resort, Kaeng Krachan, and when you are willing to write a review for your stay. Feeling pleased and happy that you are happy, relax with the atmosphere of the recreation area and the scenery and the natural scent around this resort. As well as being impressed with the service that we provide with determination and willing service And also enjoy the variety of food items in our breakfast buffet We sincerely hope that we, the Naanan Resort, Kaeng Krachan will have a chance to welcome you again. On the occasion of the next and next vacation Sincerely yours, Chakrapong Thong Prem Reception Manager
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Naiyana T.
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Family
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8.8

/10

Reviewed 270 week(s) ago

The staff are smiling. Breakfast is good. Children love the slider very much.
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Accommodation's Reply
26 Feb 2020
Dear Khun Naanana Nana Resort, Kaeng Krachan. Thank you for your trust in the resort last weekend. And your comments are very helpful in maintaining our good service standards. NaNa Resort Kaeng Krachan invites you to come back to experience the shady atmosphere again in the future. Best regards, Chakrapong Thong Prem, Reception Manager
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Kotchanat F.
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Family
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9.7

/10

Reviewed 271 week(s) ago

Came to stay a second time I like the atmosphere inside the hotel. The staff speak good. There are many beautiful places to take pictures. But the light in the room is too bright.
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Accommodation's Reply
19 Feb 2020
Dear Khun Kachanat, Thank you for the comments given to Na Na Resort in Kaeng Krachan. And will use customer comments to improve the service And facilities within the hotel to continue to improve Especially the lighting in the room The hotel hopes to have the opportunity to serve you again in the future. Sincerely yours, Chakrapong Thong Prem Reception Manager
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Teerapong J.
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5.7

/10

Reviewed 274 week(s) ago

Resort by the river If coming to swim in the rapids at the rapids, the resort is not suitable. The service when there are a lot of customers is not good. Normal breakfast
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Accommodation's Reply
04 Feb 2020
Dear Mr Thiraphong Thank you to the customer for the comments given to the hotel. We welcome feedback. And will use customer comments to improve the service And facilities within the hotel to continue to improve The hotel hopes to have the opportunity to serve you again in the future. Sincerely yours, Chakrapong Thong Prem Reception Manager
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Patcharin K.
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Family
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8.5

/10

Reviewed 275 week(s) ago

We stayed 1 night at Premier room.The room was clean and comfortable for 3 of us. We loved Jacuzzi there.This place is well maintainable, very nice garden and surrounding.It is next to the river very relax and preachful.The We recommend this place for couple and family trip. Breakfast is very good especially the coffee maker not instinct coffee like others hotels. We only had a problem with the mosquito during the night. It was our flaut to leave the door open during the day. But we will definitely go back there again.♥👍
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Accommodation's Reply
29 Jan 2020
Dear James Thank you for your review. It is great to hear our resort was part of an enjoyable trip to Nana Resort Kaeng Krachan, and that our location and city views were memorable highlights. We hope to welcome you back again soon. Thank you for choosing to stay with us.
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