8.6
Very Good

From 1,712 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.5

Service and Facilites

8.6

People often mention about ibis Styles Batam Nagoya
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Distance to City Center (27)
Bedroom (27)
Staff Friendliness (23)
Room Space (21)
Bathroom (21)
Surroundings (19)
Hotel Area (19)
Accessibility (18)
Ambiance (18)
Taste (18)
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Traveler Reviews ibis Styles Batam Nagoya

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20
40
Customer reviews
R***d
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8.5

/10

Reviewed 5 day(s) ago

The hotel staff was friendly and helpful throughout the stay. Thank you.
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A***a
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Staycation
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8.5

/10

Reviewed 1 week(s) ago

The room is clean and comfortable, the staff is also nice and friendly, I highly recommend staying here
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wahyudi k. c.
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Leisure
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9.7

/10

Reviewed 2 week(s) ago

The facilities are complete and the hotel is very attractive.
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1 people find it helpful

Q***n
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Leisure
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8.2

/10

Reviewed 2 week(s) ago

3 days 2 nights with a pleasant experience, clean and the staff is also friendly, but the swimming pool is a bit dirty because the leaves fall from around the trees and the pool filter is not on.. overall good. Thanks Ibis St🥰🙏
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A***f
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9.7

/10

Reviewed 3 week(s) ago

spacious room compared to other ibis I've visited super friendly receptionist, the lady is a bit grumpy delicious food, clean room, clean bathroom
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T***y
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

The room is ok, clean and the water is smooth, the staff is quite friendly Quite recommended for families
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s***i
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9.0

/10

Reviewed 3 week(s) ago

At 9 o'clock the food was all gone, the employees in the restaurant also disappeared, otherwise everything was safe 🙏
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Asep Z.
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Leisure
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8.5

/10

Reviewed 7 week(s) ago

Service, rooms and atmosphere are comfortable
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1 people find it helpful

Accommodation's Reply
10 Mar 2025
Dear Mr. Asep Z. Thank you for your positive review. We are glad to hear that the service, room, and ambiance at Ibis Styles Batam Nagoya provided comfort for you. We always strive to provide the best experience for every guest. We look forward to welcoming you back in the future. If there is anything we can improve, please do not hesitate to let us know. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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G***o
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10.0

/10

Reviewed 9 week(s) ago

Very friendly and very satisfying service
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Accommodation's Reply
06 Mar 2025
Dear G*o. Thank you for your positive review. We are very pleased to know that you are satisfied with our service and the friendliness of the team at Ibis Styles Batam. Guest satisfaction is our top priority, and feedback like this really motivates us to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to improve your stay, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam, Nagoya
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Y***l
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Business
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8.8

/10

Reviewed 9 week(s) ago

The food is just ordinary, the room is just ordinary,
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Accommodation's Reply
06 Mar 2025
Dear Y*l. Thank you for taking the time to share your experience with us at Ibis Styles Batam. We appreciate any feedback given, as it helps us to continuously improve the quality of our services and facilities. We regret to learn that our food and room did not meet your expectations. We will pass your feedback on to the relevant team for evaluation and improvement in the future. We look forward to welcoming you back with a better experience in the future. If there is anything else you would like to convey, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam
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Noorcholis
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Business
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10.0

/10

Reviewed 9 week(s) ago

The hotel is comfortable, clean and has a cool design
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1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Noorcholis D. Thank you for sharing your experience of staying at Ibis Styles Batam. We are very pleased to know that you felt comfortable with our hotel facilities, and liked the cleanliness and design. Positive reviews like this motivate us to continue to provide the best service for every guest. We look forward to welcoming you back on your next visit. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam
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A***r
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

Quiet and comfortable atmosphere, clean and beautiful
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2 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear A*r. Thank you for taking the time to share your experience with us at Ibis Styles Batam. We are very pleased to know that you felt at ease and comfortable during your stay, and appreciated the cleanliness and green atmosphere of our hotel. Positive feedback like this motivates us to continue to provide the best service to every guest. We look forward to welcoming you back on your next visit. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam
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G***h
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Business
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9.1

/10

Reviewed 11 week(s) ago

The hotel atmosphere is very interesting, especially for its theme that carries the theme of the harbor. The variety of food may not be much for breakfast, but it is very total for its taste. The lighting of the room and its cleanliness are very comfortable. For a temporary stopover because there is work in the city of Batam, it is highly recommended to stay overnight at this hotel. The location is strategic because it is close to the city center.
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Accommodation's Reply
14 Feb 2025
Dear G*h. Thank you for taking the time to share your experience at ibis Styles Batam Nagoya. We are pleased to know that you enjoyed the hotel's harbor-themed ambiance as well as the comfort of the lighting and cleanliness of our rooms. We also appreciate your feedback regarding the variety of food at breakfast. Our team will continue to strive to improve the culinary experience to be more diverse and satisfying for our guests. We look forward to welcoming you back on your next trip to Batam. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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J***o
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6.6

/10

Reviewed 11 week(s) ago

So many Mosquitoes at the Lobby.

1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear J***o Thank you for sharing your concern with us. We sincerely apologize for the inconvenience caused by mosquitoes in the lobby area. Please rest assured that we have taken note of this issue and will implement additional pest control measures to improve the comfort of our guests. Your feedback is valuable in helping us enhance our services, and we truly appreciate it. We hope to welcome you back for a more pleasant stay in the future. Best regards, Dian Pratama Front Office Manager ibis Styles Batam Nagoya
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Nur S.
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8.5

/10

Reviewed 11 week(s) ago

The problem is still the same. The sink pipe water always overflows when I stay several times.
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Accommodation's Reply
14 Feb 2025
Dear Mrs. Nur S. Thank you for sharing your experience with us. We apologize for the inconvenience you experienced regarding the overflowing sink pipe during your several stays. We greatly appreciate your feedback and have escalated this issue to our technical team for immediate follow-up to prevent it from happening again in the future. We look forward to welcoming you back with a more comfortable stay. Please do not hesitate to contact us if there is anything we can assist you with. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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J***r
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8.8

/10

Reviewed 12 week(s) ago

Comfortable and the hotel environment is not noisy. With affordable prices. Suitable for business and family
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear J*r. Thank you for choosing ibis Styles Batam Nagoya for your stay. We are glad to hear that you felt comfortable with the hotel's peaceful atmosphere and affordable price. We look forward to welcoming you back, whether for business or family vacation. If there is anything we can assist you with, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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A***i
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6.5

/10

Reviewed 12 week(s) ago

The hotel staff did not remind me of the check out time, they just charged me 150 thousand.
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Accommodation's Reply
04 Feb 2025
Dear A*i. Thank you for sharing your experience at ibis Styles Batam Nagoya. We apologize for the inconvenience you experienced during check-out. We understand that a reminder before incurring a late fee is essential for the comfort of our guests. We will review our procedures to ensure this can be handled better in the future. If there is anything we can assist you with or further clarification, please do not hesitate to contact us. We look forward to welcoming you back again in the future with even better service. Best regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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L***d
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Staycation
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8.5

/10

Reviewed 15 week(s) ago

Internet not stable, I have to ask towel as in my room is not ready.

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Accommodation's Reply
17 Jan 2025
Dear L***d Thank you for taking the time to share your feedback regarding your stay at ibis Styles Batam Nagoya. We sincerely apologize for the inconvenience caused by the unstable internet connection and the absence of towels in your room upon arrival. Your comments are valuable to us, and we have addressed these issues with our team to ensure improvements are made and that such oversights do not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. If there’s anything we can assist you with, please don’t hesitate to contact us. Warm regards, Dian Pratama Front Office Manager ibis Styles Batam Nagoya
BambangSubiantoro
icon-origin-TRAVELOKA

9.6

/10

Reviewed 15 week(s) ago

comfortable, attractive, not far from the city center, close to the shopping center, large parking lot, view, if it's New Year, go straight to the city center, free parking. It's just a shame that the food in the restaurant is not very interesting, the menu is on paper, when you order, most of the menus on the paper are empty.
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Accommodation's Reply
14 Jan 2025
Dear Mr. Bambang, Thank you for sharing your experience during your stay at ibis Styles Batam Nagoya. We are glad to hear that you felt comfortable with our strategic location, spacious parking facilities, and attractive views, especially during the New Year celebrations. However, we apologize for the inconvenience you experienced regarding the menu at our restaurant. Your feedback regarding the less than appealing menu and food availability is highly appreciated. We will immediately coordinate with the restaurant team to improve the variety and ensure the availability of the menu to better suit guest expectations. We look forward to welcoming you back for a better stay experience in the future. Should there be anything else you would like to convey, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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Rogger D.
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Staycation
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8.5

/10

Reviewed 16 week(s) ago

Awesome. The hotel is really cool.
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Accommodation's Reply
08 Jan 2025
Dear Mr. Rogger D. Thank you for your brief but very positive review of your experience at ibis Styles Batam Nagoya. We are pleased to hear that you were satisfied and impressed with our hotel. We hope to welcome you back in the future for another pleasant stay. If there is anything we can assist you with, please do not hesitate to contact us. Warm regards, Dian Pratama. Front Office Manager. Ibis Styles Batam Nagoya
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Number of reviews per page
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