Check in time is too rigid, it has to be at 14.00, Check Out time at the hotel is too early at 11, even if you ask for a late Check Out it is only until 12.00, Hotel staff are not smiling and not friendly, except for the Bellboy, the restaurant waiter is very unfriendly, when waiting to enter the room at the restaurant, I only wanted to wait 15 minutes, I was kicked out of the restaurant even though I had just sat down, while waiting to enter the room, because there was a friend of mine who was smoking, even though the position was outside near the swimming pool, the reason the restaurant was going to be used for dinner by other guests, even though it was still 13.45, the way of conveying it was also very impolite and unfriendly, it is very unfortunate that Hospitality Hotels in Bali are like this, other hotel staff also when met around the hotel area also do not greet and smile