The staff were great! The front desk staff were excellent. I booked and stayed at the 3 bedroom apt, and my mom is wheelchair bound. To our horror there was no mention that no elevator at any website about it. Thank God that staffs were strong enough to help carry my mom to the first floor during checked in and checked out. Therefore, she was couped in the apt for 3 days and 2 nights as we take could not take her anywhere as we could not carry her up and down the apartment. At the same time, the rooms and facilities are old. One of the bedroom was mouldy or maybe the paint wore off and it was kind of disgusting. Need to buff up.