Overall Ratings & Reviews The Westin Resort Nusa Dua, Bali

Great experience, my favorite hotel to go to.

A Heavenly Stay at The Westin – Featuring the Legendary Ms. Arisa and a Room I Wanted to Marry Checking into The Westin felt like stepping into a dream where everyone is polite, everything smells amazing, and the beds hug you back. But the real magic started at the front desk, where we met Ms. Arisa—possibly the most delightful human being in all of hospitality. She welcomed us with a smile so warm I momentarily forgot I’m usually socially awkward. the word Welcome Home really sets the tone. The lobby has mini playground for your kids. they have various program for your wellness, for kids, even for rainy weather events. Now, let’s talk about the premium type room. Wow. We opened the door and were immediately greeted by a giant, beautiful TV—perfect for movie nights or pretending you're in your own Netflix special. The bed was so comfy it should come with a warning label, and the Nespresso machine? Game-changer. I felt like a classy coffee snob just by pressing the button. We basically had to flip a coin each morning—breakfast downstairs or stay in bed with Nespresso and binge shows. Tough life, right? And speaking of breakfast, it was so good it made me rethink all my life choices. I may have eaten four croissants and smiled through the guilt. I didn’t make it to the gym (unless looking at it from the outside counts), but the entire stay made me feel refreshed anyway—probably thanks to the spa-level vibes and being treated like royalty. The beach is great for morning jogging though i prefer the road outside the hotel, the complex is great, one loop is around 7-8 km If you’re headed to The Westin, ask for Ms. Arisa. She’s the heart of the place and will make sure your trip starts with a smile and possibly ends with you asking, “Can I extend my stay… forever?”

The Best for families with toddlers

Comfortable hotel, friendly staff. Breakfast has many choices and tastes good.

friendly staff, fast check in and check out process. large swimming pool, only a few breakfast options for a 5 star hotel.

awesome

Splendid staycation for real

Very nice and clean hotel, good food, good service, nice people 😀

Westin, your hospitality is great! All the employees there are very friendly. There are only a few inputs, Your hotel needs a renovation. During my stay there, the first room I got, the mattress was very soft or maybe because it had been used for a long time. We were immediately moved to a new room so the mattress was more comfortable but in the new room there were drips from the bathroom ceiling. It has been handled by maintenance and it was informed that it was just condensation from the AC. As a Traveloka Diamond Tier, I can go to Bali 2 to 3 times every year for a staycation. It was informed that the hotel is under renovation, hopefully the renovation will be finished soon! Keep up the great hospitality! See you again.

My second home, my family always wanna come back here if we go to Bali

I stayed in the old building. It was terrible. Once: at the last night the AC was broken! I felt upset. Although the offered me the premier room, I still the price of the old building was over price. Hence, they gave me free lunch in Ikan Restaurant.

Pelayanan Paripurna, sangat mudah dan cepat saat check in.

Hotelnya bagus dan bersih, pelayanan ramah.

Poin paling amazing dari hotel ini adalah service dari SELURUH staff yang sangat ramah, tanggap dan wholeheartedly. Secara bangunan/gedung hotel memang nampaknya bangunan lama, tp sepertinya mereka mampu mempertahankan kebersihan, kerapihan, serta beberapa bagian terutama kamar untuk selalu up-to-date. F&B super amazing-super delicious, amazing, terutama 4 jenis sambal yang disajikan saat breakfast, PERFECT. Pool and beach bersih terawat. Kids club nya juga bagus, bersih, dan ada pendamping anak saat mereka bermain di sana. Kekurangannya cuma 1, parkir nya agak jauh dari lobby. But hey, latihlah otot kakimu: D, atau pakailah jasa cart dari hotel untuk mengantarmu kesana. GRATIS. Overall saya puas kesini. Definitely bakal kesini lagi! 11/10.

Already regular customer here. Always a good stay.

Lokasi oke, kamar oke, fasilitas lengkap.

Kamar nyaman dan bersih. Wastafel kurang lancar. TV belum pakai Smart TV. Air di bathtub tidak bisa di atur panas dinginnya dan airnya berganti secara otomatis.

The best choice choosing this hotel. No regret definitley. Food are great, view are superb and staff are nice. The best place to find calm and peace.

Stayed with my family for a quick gateway and it wasn't enough. We had a pleasant stay for one night and kind of of regretting couldn't extend our stay. Nice staffs and definitely great hotel to stay at.

The room was very noisy at first, after we told the management they upgrade our room.