Overall Ratings & Reviews PARKROYAL Penang Resort

Dear R***H, Thank you for your wonderful review. It is nice that all was good during your stay. Your feedback on the taste of the food is noted, and our Chef has been tasked to improve. I really appreciate the thoughts of our guests that helps us to continually improve. Thank you for your staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear k***a, Thank you for sharing your recent stay with us. Very pleased to know of your good experience, and excellent service. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thanks for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear MOHD RADZI BIN MOKTAR, Thank you for sharing your recent stay with us. Very pleased to know the service extended from the team was satisfactory and you had a positive time. Also thank you for your kind ratings. This will be passed on to our entire team. Great to know you had wonderful view and like the facilities in the resort. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear Angelica, Thank you for your recent stay and compliments about our service and team. I am pleased that the hospitality extended, the room and facility suited you. Your positive thoughts mean a lot to us all. It helps us to continuously improve. I am glad the team looked after you during your stay with us. Thank you again for staying with us. We hope for your return. Kind regards. Edward Edward Kollmer General Manager

Dear Ahmad, Thank you for sharing your recent stay with us. Very pleased to know the service extended from the team was satisfactory and you had a positive time. Also thank you for your kind review on the breakfast, facilities and activities as well as the location. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear Maznida, Thank you for sharing your recent stay with us. I really appreciate your review on our service, team and resort. Great that all is perfect and I will share your positive on Sheikh with him. Very pleased that your husband enjoyed playing ping pong and work out at the gym. Also delighted that you like the beach, scenery and clean room as well as the delicious food. We really value the comments from our guests. It really helps us to continue to build momentum and drive our service level forward. Thanks again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear Ivan, Thank you for taking time to share your recent stay with us. I am pleased to hear you had a great stay. We really appreciate the feedback of our guests that helps us strive to further improve. Thank you again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear Nenad, Thank you for taking time to share this. It is pleasure to hear you like the facilities and location of the resort with direct access to the beach. I am sorry for the view of your room and that you had to wait for your room until 4.30pm. Thank you for bringing these matters to our attention. This has been tasked to our Director of Rooms to improve. Your feedback means a lot to us all and helps us strive to continually improve. Thank you again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Dear NURUL, Thank you for sharing your recent stay with us. I really appreciate your review on the resort and clean room as well as our team members. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Edward Edward Kollmer General Manager