the hotel itself is quite outdated, but decently clean. however the staffs warm smiles, from reception to restaurant staffs and buggy riders.... they r all so friendly and helpful! beach has clear water but very very little fish, so snorkelling n diving activities are a must to fully enjoy!! many baby sharks swimming around the hotel jetty, beautiful 😍

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Accommodation's Reply

20 Jun 2025

Thank you so much for sharing your experience with us! We're glad to hear that our team—from the front desk to the restaurant and buggy drivers—made you feel warmly welcomed throughout your stay. That kind of friendly, helpful service is exactly what we strive for every day. We appreciate your honest feedback about the resort condition. While some of our rooms are indeed more dated, we're happy to share that we’ve recently renovated a few at a higher category, and more upgrades are in the works to improve the overall comfort for our guests. We're also happy you got to enjoy the crystal-clear waters and catch a glimpse of the baby sharks near our jetty—such a special sight! And yes, to truly soak in the marine beauty, our snorkeling and diving trips are definitely a must. We hope to welcome you back for more island adventures soon!

ABDUL M. B. A.

8,5

/10

Reviewed 165 week(s) ago

Had a pleasant stay here. Will gladly come again. All the staffis great, very helpful when needed. Highly recommended.

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Accommodation's Reply

27 Jun 2022

Dear Mr. Malek, Thank you for choosing to stay at Berjaya Tioman Resort. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon. Warmest regards The Management

Toposha H.

Family

6,3

/10

Reviewed 304 week(s) ago

Options are very limited. You can only see the beach and have activities but very costly. And for the Malaysian type food always have to buy buffet, which is very bad. If want to buy single then thatbis alao costly as hell. Outside food was better than inside resort food. Other wise location is very beautiful

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SURIATI B. J.

Family

6,0

/10

Reviewed 309 week(s) ago

We get late room for check in.. We arrive 1.30pm and get room for 3pm... disappointed... But overall everything ok, oh ya swimming pool at entrance area close...

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Nurzul F.

Family

5,4

/10

Reviewed 311 week(s) ago

The problem of escorting from the room to the outside of the entrance needs to be provided regularly by the hotel, my little 4-year-old baby n ank needs to be driven within 500m of the walk, impudent foreign guards in speaking and rude to the masses. outside just to bring the little ones into our room. But the hotel did not allow any outside vehicles to be brought in, only the bicycle rentals from the hotel were allowed., let my little one sleep while we supported our biking, buggy in advance to check in and out shaja, this is the worst hotel in the world for us to expect.

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Muhammad A. A. b. M. K.

Business

9,7

/10

Reviewed 332 week(s) ago

The room was comfy, spacious and very clean. The surrounding was very good too. Also the facility was so good. Will come again with family.

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Adibah A. Y.

Family

8,8

/10

Reviewed 357 week(s) ago

Overall satisfied. Buggy service can be improved.

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amirah y.

Family

8,8

/10

Reviewed 357 week(s) ago

Rooms are okay. We booked family retreat package but ended up with non connecting rooms even though we have highlighted during check in. Too lazy to relocate. The best part is buffet, it was superb for both breakfast and dinner. Delicious foods and a lot of variety. Staffs at Sri Nelayan were friendly and helpful. Bad experience with the buggy service for check out. We waited for half an hour and still buggy didn't come. We had to walk to the reception and get the buggy guy ourselves. So troublesome as we're traveling with kids. Make sure you call for buggy at least half an hour or an hour before. Bicycle rental was unavailable after 6pm which we think should be improved. Should make it available all day and night long. Swimming pool was a highlight too despite the big slide is still broken.

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Tan W. K.

Romantic

9,7

/10

Reviewed 359 week(s) ago

I feel this trip was the most humanity trip I had ever enjoyed. Thank you for both parties arrangement for the booking .Due to a past case incident happened. They agreed for my trip being rescheduled. Although the resort is aging but I'd saw their passion and their effort at work to maintain their services. Overall I would give a 5 stars rating for hotel and staff of booking site. For me and my girl friend able to enjoy this trip after the incident case happened. Thank you all of you.

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haini haini

Family

8,7

/10

Reviewed 363 week(s) ago

Hotel ok, comfortable room, view and cozy atmosphere. Check-in and check-out was slow. The swimming pools are clean, but inside nothing. no fish. huhu. Evening snacks are just bean porridge. a bit sour. not sure if it's sour or coconut milk is bad. but thank God we are all ok.

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Alyana A.

Family

8,7

/10

Reviewed 374 week(s) ago

Overall was okay! We stayed during holidays, so check-ins took a bit longer as expected but their front office did their best to serve all the guests. One suggestion, it would be better if they can provide more toiletries & vanity set for guests. Anyway, breakfast was not bad, major love for the muesli. Sunset was spectacular; right on the beach. Kids love the pool with slide. We enjoyed staying in Berjaya 😊

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Fairuz P. B. A.

Family

9,1

/10

Reviewed 374 week(s) ago

Love to stay here..very comfortable and safe for family with elder and kids

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Nur s. A. k.

Romantic

8,5

/10

Reviewed 382 week(s) ago

Overall was awesome. 3D2N not even enough for us

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Chun H.

Romantic

8,5

/10

Reviewed 383 week(s) ago

All the basic necessities were there but most of the furnitures in the room are outdated. Restaurants in the hotel were pretty decent. Buffet breakfast and dinner were in our expected range but quality wise still not in the 4-5 stars range.

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Norashikin J.

9,1

/10

Reviewed 387 week(s) ago

Deluxe rooms are very suitable for our comfortable and clean family.

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anishazleen

Family

8,5

/10

Reviewed 405 week(s) ago

The best resort in Tioman Island.

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Muhammad H. B. C. H.

Backpacking

9,4

/10

Reviewed 406 week(s) ago

Good service and nice place to stay

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Wilson Lee

Romantic

8,5

/10

Reviewed 409 week(s) ago

Very quiet and beautiful place. Will come back again

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Just A.

Romantic

8,4

/10

Reviewed 413 week(s) ago

So far it wasn't bad at all. Hotel and accommodation good but Matahari restaurant served unsatisfactory food and service.

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EMMA DARLEEN BINTI AHMAD BADROS

Family

10,0

/10

Reviewed 416 week(s) ago

A family-friendly hotel, the hotel's facilities are remote but provide shuttle and buggy for the convenience of guests. The hotel staff was friendly and helpful at any time.

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