8.5
Very Good

From 591 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

9.0

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Traveler Reviews Goodwood Park Hotel

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Customer reviews
R***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 4 week(s) ago

Very good location, reasonable price and very comfort rooms. Totally satisfied and definitely comeback again in the future. The staffs are friendly and helpful too. Thank you

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muhammadkafi r.
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10.0

/10

Reviewed 81 week(s) ago

Neat and cozy! At first we are a bit surprised cause it was more like a castle than a hotel, great scenery and nightwalk decent place to stay!

2 people find it helpful

Raymond P. S. B.
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8.8

/10

Reviewed 133 week(s) ago

The hotel has a very long history and a laid back feel. The small pool area has a Balinese feel and the Taiwan porridge dinner was nice.

3 people find it helpful

Njoo P. L.
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9.7

/10

Reviewed 134 week(s) ago

The rooms are big and clean. The service is very friendly
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3 people find it helpful

Assyifa D.
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9.4

/10

Reviewed 136 week(s) ago

Love love love this hotel and the workers who were so so kind! The concierges especially 💜 shout out to michelle who got me my birthday dinner reservation on a really packed evening 🥰.

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ParamitaA Paramita
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10.0

/10

Reviewed 140 week(s) ago

The hotel service is very good. We are given extra benefits for certain requests at this hotel. And we were given leeway at check in. I am very happy when the team from the hotel can use Indonesian.

2 people find it helpful

Paula P. S.
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8.5

/10

Reviewed 143 week(s) ago

Clean room, bright, very welcome Reception when we come, very nice and helpful porter and concierge, comfortable bed. Good quality food for breakfast but porridge still looks like rice with water at breakfast. Very helpful very nice and kind waitress at breakfast area. We are happy to stay at GoodWood Park Hotel, very close to Orchard Paragon and around shopping mall. Thank you.
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Accommodation's Reply
23 Aug 2022
Dear Ms Paula , Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming both of you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Ee Soh H. G.
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9.4

/10

Reviewed 152 week(s) ago

Great staycation at Goodwood Park, and the front desk gave us a free upgrade out of goodwill from Deluxe Premier to Heritage room. As we did not like the gap in between the beds, the front desk then helped us with the change of rooms to our original booking. The stay was really fantastic and enjoyed it very much.

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Accommodation's Reply
08 Jun 2022
Dear Ms Ee, We’re so thrilled that you enjoyed the experience at the hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at the Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Devona L.
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10.0

/10

Reviewed 156 week(s) ago

Really love my stay with Goodwood Park Hotel each and every time. This is my fourth stay and the hotel is nothing short of spectacular with top-notch, friendly, prompt service and roomy, comfortable rooms. So happy that the rate from the app this time included breakfast. Such a joy with so many dishes to choose from, ranging from Asian, Local flavours including Nasi Lemak and Meesiam, as well as the usual breakfast favourites like Waffles, Pastries etc. I really highly recommend this hotel, please keep up the awesomeness.
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1 people find it helpful

Accommodation's Reply
10 May 2022
Dear Ms Yeap, Thank you for giving us a full score. We’re so thrilled that you enjoyed the experience at the hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We can’t wait to welcome you back for another memorable experience at the Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Kwek Z. C. R.
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5.5

/10

Reviewed 158 week(s) ago

We checked in after the check in time but the room was not ready for us. We had to call and check for the availability instead of hearing back from the hotel staff. Room was dusty when we got it. I wouldn't say we were given the 5 star service.

1 people find it helpful

Nur Khairunnisa Bte Rosli
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10.0

/10

Reviewed 160 week(s) ago

Great services and hospitality! Stayed for borthday, was upgraded to Parklane Studio whcih even has balcony and kitchen and also received a cake with candle! Would certainly recommend!

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Accommodation's Reply
18 Apr 2022
Dear Ms Nur, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcome you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Sudhir K. J.
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7.3

/10

Reviewed 160 week(s) ago

The Stay was comfortable and the staff was cordial.

1 people find it helpful

Accommodation's Reply
07 Apr 2022
Dear Mr Joshi, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Yeo Han Kwang
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9.7

/10

Reviewed 161 week(s) ago

Had a great staycation at Goodwood Park Hotel. The service was excellent and the Taiwan Porridge was delicious:).

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Accommodation's Reply
07 Apr 2022
Dear Yeo, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
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Sim Q. Y. G.
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9.1

/10

Reviewed 161 week(s) ago

Hubby loved the vintage look of the parklane suite that comes with the stairs to the bedroom loft. Room has loads of amenities-stove, washing machine, utensils and cutlery. Cosy lived-in vibe with furnishings has visible wear and tear. Amazing main pool surrounded by palm trees in the courtyard that feels like you're overseas.

1 people find it helpful

Accommodation's Reply
07 Apr 2022
Dear Ms Sim, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Ridwan D.
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8.5

/10

Reviewed 161 week(s) ago

Clean room, great services even though quite old hotel, will come back again

1 people find it helpful

Accommodation's Reply
28 Mar 2022
Dear Mr Ridwan, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcome you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Quek Huat Jin Kevin Daniel
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9.7

/10

Reviewed 162 week(s) ago

The staffs were very friendly and warm. They went all out to make our stay a memorable one. I will definitely book this hotel on my next staycation.

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Accommodation's Reply
28 Mar 2022
Dear Mr Quek, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Room
Lee S. S. A.
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6.2

/10

Reviewed 162 week(s) ago

Lots of waiting everywhere. From check in to in-room calling to ordering and waiting for food at the Coffee Lounge. Dining credits cannot be used for buffet or room service so we had no choice but to dine in at Coffee Lounge. Staff either doesn't seem to know their stuff or is taking their own sweet time to do things. Translates to waiting, waiting and more watering. The app says guaranteed late check out but was told upon arrival that this is not possible. I emailed the hotel multiple times before arrival to inform that I was booking in for two nights in the same room but was locked out after the first night and told to go to the front desk to reactivate my card for the second night. What an utter waste of time liaising with your reservations department and then your front desk not following through. Not sure whether guests knew they were supposed to book their time slots for the pool cause we made an advanced booking but were surprised to find so many guests using the pool during our short 20 mins there. We had no choice but to leave regretfully since everyone was mask off and it wasn't safe to be in such close proximity. I would rate this a 3 star rather than 5 star hotel given the slow and lacklustre service. The room wasn't clean too. Food crumbs in the fridge and hair on the bed headboard. If not for the SRV and $ 100 dining credits given, I think my rating would be even lower.
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Dhing L. W. Y.
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9.7

/10

Reviewed 163 week(s) ago

The room was very nice. More than what we expected. All staff were very friendly and hospitable. They went out of their way to show us around the hotel.

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Accommodation's Reply
07 Apr 2022
Dear Ms Ding, Thank you for leaving us such a wonderful review. It is with delight to know that you enjoyed the experience at our hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again to our Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
Tay C. H.
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6.3

/10

Reviewed 163 week(s) ago

TV programme limited and TV reception fizzled at times. Toilet paper-poor quality.

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Loke Y. E.
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9.4

/10

Reviewed 164 week(s) ago

Good deal after using $ 100 SRV as we also received $ 100 dining credit to be spent at Coffee Lounge. Breakfast selection was quite dismal, quality of the food can also be improved. The aunties serving breakfast were really friendly and attentive though! We were upgraded to the newly renovated rooms as we checked in on a Monday so there weren't many guests. Would have been great if these rooms also came with a bathtub.
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1 people find it helpful

Accommodation's Reply
21 Mar 2022
Dear Ms Loke, Thank you for taking the time to write a review of our hotel. We’re glad that you enjoyed your stay with us. Please be assured that your feedback is valuable to us and we will definitely look into the issues you have raised and work on improvements to minimize such encounters. It will be our pleasure to have the opportunity to welcome you back for another stay at Goodwood Park Hotel. Yours Sincerely, Ang Yoke Chong (Mr) Director of Rooms
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