Overall Ratings & Reviews Sheraton Towers Singapore

Convenient for business and family. The location is close to malls and shopping centers. Indonesian citizens can use online delivery which has already installed on their cellphones. Cleanliness, security, room service and food for breakfast are varied and many choices are very good. Recommended to come back to this hotel. Awesome and good job!

good experience. clean and spacious environment. pleasant staff.

Really good location, big rooms, and good food. The price is quite competitive with surrounding hotels, but in terms of facilities, it's really okay.

A big space hotel, but have old building. The bathroom is way better than hotel this day.

Lovely hotel with nice restaurants with waterfall view

Nice hotel. Little bit old fashion. But overall, good hotel.

Our room in the Sheraton Towers can no longer be described as contemporary. The bathroom is small and to take a shower you have to climb into the bathtub. A plastic shower curtain prevents flooding in the bathroom. This is the last century. A renovation of the bathroom is urgently needed. For the paid room price one gets elsewhere clearly more for the money. Another drawback is the complicated check-in procedure. It all takes much too long and the front desk is not able to make a reservation for an extension of the stay. You have to make your own reservation on the Internet. Really now? The plus points are the comfortable beds, which together with the fine bed linen, offer a very good sleeping comfort. The staff is friendly, well trained and goes the extra mile to meet the customer's wishes. I would like to highlight Aswad Othman, Executive Sous Chef, who wasn't too sorry to look for a piece of plaited bread in the depths of the kitchen on Sunday, and the courteous bartender Phil, who already knew our preferences very well when we visited his bar.for the second time.

Hotel a little bit old but clean enough, nearby to newton mrt and bus station

I would rate for 3 out of 5 for the satisfaction of the hotel. Hotel staff is ok. Not quite helpful or smile. There is no carrying luggage service. I can't see any staffs come to offer for help or provide the service. The breakfast is not impressive at all. I would not recommend for breakfast here. Also when check out, I paid the additional breakfast at the front office with my debit card. When we arrive Bangkok, my sister found that they make double payment on us by deducting the payment on my sister's credit card too. (we gave my sister's credit card for guarantee when check in ). Finally we called and have them settle my sister's double payment back. However, it is quite not professional and make us trouble that we have to make a distant call for their mistake. The good things for this place is the room is well cleaned and the hotel is quite close to Metro station which is good for travelling and easy to go around our place.

The rooms are comfortable, clean and spacious.

The hotel is still in the old setting but still clean, the food is good and we had dinner there too, only when using the drain pipe was not good. So far everywhere is close because it is close to the Newton MRT but if you like the crowded don't choose this area 🤗

The location is near the center of the crowd, want to eat and shop just to walk.

Clean hotel and friendly service.

Staffs are so helpful and friendly, room is spacious. Breakfast is good. Location is very close to MRT

Just like the photo, it's clean, the complimentary drink isn't stingy, the electric converter is provided, the staff is very friendly, the breakfast is okay, the plain croissants are really good! The breakfast view is also good (antificial waterfall with real big trees in the back). The location is also very close to Newton MRT station and Newton food court.

Nice rooms, clean and delat with MRT station. easy going everywhere.

Staff was very helpful during our stay, room was clean too, we had our wedding there and booked a few rooms for my family to stay, it’s two bus stops away from shopping district and they serve nice breakfast as well :)

great place to stay and convenient

Great service and nice location

Nice hotel with good view, the staffs were nice.