Overall Ratings & Reviews Aryaduta Palembang

Dear Mr. Dio AP Thank you for choosing Aryaduta Palembang as your place to stay and sharing your experience with us. We greatly appreciate your loyalty and feedback. We apologize for the inconvenience caused regarding the cleanliness of the room. Cleanliness standards are our top priority, and findings like this certainly do not reflect Aryaduta Palembang's standards. We have conveyed this to the Housekeeping team to be more thorough in ensuring that each room is clean and comfortable before guests check in. On the other hand, we are pleased to know that you still enjoy the friendliness of our staff, the location of the hotel, and the fast check-in experience. In the future, we will further ensure the balance between service efficiency and room cleanliness quality. We look forward to welcoming you back with a better stay experience at Aryaduta Palembang. If there is anything else you would like to convey, please do not hesitate to contact us. Warm regards, Aryaduta Palembang Management

Dear Mrs. Yulia, Thank you for taking the time to share your experience staying at Aryaduta Palembang. We deeply regret the inconvenience you experienced regarding the cleanliness of the room and bed. This certainly does not reflect the cleanliness standards that we uphold. Your feedback regarding the cleanliness of the room, including the changing of sheets, blankets, and pillowcases, has been conveyed directly to the Housekeeping team for evaluation and improvement of quality control so that similar incidents do not happen again. We are committed to ensuring that every guest gets maximum comfort during their stay. Regarding the condition of the room interior, we understand that comfort and a fresh look are very important to the guest experience. We would like to inform you that the management continues to evaluate the need for renewal and rejuvenation of the facilities, including future renovation plans. We greatly appreciate your feedback, as this is a material for our evaluation in improving the quality of service and facilities. Hopefully we can welcome you back to Aryaduta Palembang with a better experience in the future. If there is anything else you would like to convey, please do not hesitate to contact us. Warm regards, Aryaduta Palembang Management

Dear Mr. Yarza A, Thank you for your positive review. We are very happy to know that since the beginning of check-in, you have felt the comfortable and luxurious vibes at aryaduta palembang. Guest satisfaction, especially in creating a pleasant stay experience for families, is our top priority. Thank you also for your recommendation! We look forward to welcoming you back for your next staycation with our best service. If you have any further input, do not hesitate to contact us. See you again at aryaduta palembang! Warm regards, aryaduta palembang Management