8.6
Very Good

From 207 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Eastin Hotel Penang

Number of reviews per page
20
40
Customer reviews
Duma E. A. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Nice hotel... comfortable... great... tomorrow staying here again... 👍🏻👍🏻
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Accommodation's Reply
31 Jan 2025
Dear Guest, Thank you for your fantastic feedback! We’re thrilled to hear that you found our hotel comfortable and enjoyed your stay. We can’t wait to welcome you back tomorrow for another great experience! Warm regards, Winnie Suzan Yip Hotel Manager Eastin Hotel Penang
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 18 week(s) ago

No qiblat sign in the room for muslim, but ever all was good. 👍🏻

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Accommodation's Reply
26 Dec 2024
Dear Guest, Thank you for your feedback, and we’re happy to hear that you had a good stay overall! 👍🏻 Just to inform you, the Qiblat sign is available in the drawer of your room for your convenience. We appreciate you bringing this up, and we’ll ensure this detail is clearer for future guests. We look forward to welcoming you back soon! Warm regards, Winnie Suzan Yip Hotel Manager
Benjamin L. H. C.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 56 week(s) ago

Front desk office was attentive and polite. There was also a counter which had fruit infused cold water. This is an excellent way to beat the heat! The room was clean and quite spacious. I tried the breakfast and the choice of food was excellent, and delicious. There was cereal, salad, yogurt, juice, western dishes, nasi lemak with delicious rendang, dimsum, etc. There was also tea, coffee and fruit infused water which was a great healthy option. Hotel location is excellent (less than 5 minute walk to Queensbay mall, short drive to airport). Highly recommended hotel for your next stay in Penang.
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1 people find it helpful

Accommodation's Reply
09 Apr 2024
Dear Guest, Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our front desk staff attentive and polite, and that you enjoyed the refreshing fruit-infused water provided. It's fantastic to know that you found your room to be clean and spacious, and that you enjoyed the excellent and delicious breakfast options, including the variety of dishes available. We're thrilled that our hotel's location suited your needs, with its proximity to Queensbay Mall and the airport. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay in Penang! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang
Nor H. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 77 week(s) ago

Friendly staff, very clean and got what I asked for rooms, convenient and near to shopping also airport. Good food and service thumbs up. Too bad stayed for 1 night. Will definitely stay again thank you 😊.

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Nurulhasyim B. S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 93 week(s) ago

Room and amenities is decent. There are complimentary drinks in the mini fridge too. Thumbs up for room cleanliness. Location is superb. Just a stone throw distance to Queensbay mall. Only downside would be the parking space. Very narrow ramp for big size MPV. Need to be extra careful.

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Nor A. b. M. S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 100 week(s) ago

Awesome staycation. Room atmosphere, location, cleanliness were all good. Food at breakfast is not too bad but can be improved. Most importantly, the staffs were very friendly and provided amazing service. Cons: the bathroom was not fitted with pipe and the TV channels are limited. Otherwise it is a great place to stay.

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Sunanda M. B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 121 week(s) ago

Staying for 3d2n 2 rooms. The hotel building and facilities is well maintain, nice and clean. Located not too far from any interest places. The services was excellent, staff very warm and nice. Food quality was excellent too, breakfast was so many variation of food, fresh and tasty.

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Mr Chairat Jinanun
icon-origin-TRAVELOKA

9.1

/10

Reviewed 142 week(s) ago

Booked for customers from Thailand. Nice service and great hotel.

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HENG
icon-origin-TRAVELOKA

8.5

/10

Reviewed 168 week(s) ago

Excellent Location near to Queenbay Mall Shopping Centre Breakfast Delicious but Curtain so dirty clenliness should be improvement.

2 people find it helpful

mohd anuar kamaruddin
icon-origin-TRAVELOKA

8.5

/10

Reviewed 169 week(s) ago

Food restaurant is just few footsteps for you to enjoy Nasi Kandar.

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Muhammad R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 173 week(s) ago

Staff reception very helpful and so friendly.

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Ramli Bin Abdullah
icon-origin-TRAVELOKA

10.0

/10

Reviewed 174 week(s) ago

Highly recommended. I have a great stay.

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NORHALIZA B. A.
icon-origin-TRAVELOKA

6.7

/10

Reviewed 184 week(s) ago

Room air-conditioning not good. Difficult access & exit of pool area

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haziq a.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 225 week(s) ago

Very comfortable and clean as well as the hospitality of the hotel staff ❤
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Mimi d.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 246 week(s) ago

every staff member very friendly.

3 people find it helpful

Mohd F. B. H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 268 week(s) ago

Pleasant stay. Will come again soon

2 people find it helpful

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Muhammad N. H. b. M. J.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 268 week(s) ago

Facilities was good but low water pressure (shower) and average room temperature

1 people find it helpful

KENNY H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 273 week(s) ago

Thanks again for helping me to check in earlier, as per requested, due to my very tight schedule in Penang. Great hospitality, help and support from all levels of staffs in Eastin Hotel Penang. Will stay again in the near future. Thanks!

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NOR A. B. A.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 278 week(s) ago

Awesome. Best hotel in Penang

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Mohammad Z. B. M. G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 279 week(s) ago

It's great, x knows why people say bad things.
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