Overall Ratings & Reviews Aston Manado Hotel

Dear Mr. Muh. F. F., Thank you very much for your review. We are glad to know that our facilities and services can support your needs in your business trip. Hopefully Aston Manado will remain your main choice, and we look forward to your next arrival!. Regards,

Dear R***a, Thank you for your feedback. We're happy to hear you found our staff friendly — it's something we take great pride in. We also appreciate your comment about the bathroom, and we’ll make sure to pass it along to our team for future improvements. We hope to have the opportunity to welcome you back again soon. Best regard,

Dear R*y, Thank you for your review. We apologize for the inconvenience related to access from the parking area, especially during the rainy season. Your feedback is very valuable and we will convey it to the relevant team for future evaluation. We hope to welcome you back with a more comfortable experience on your next visit. Regards,

Dear Mr. I Komang Ardana, Thank you very much for your positive review. We are very happy to know that you feel comfortable with the cleanliness of the hotel, the spaciousness of the rooms, and the facilities we provide. Strategic location is indeed one of our advantages, and we are very happy if it also supports your comfort during your stay. We look forward to welcoming you back to Aston Manado. Regards,

Dear F*y, Thank you very much for your positive review. We are glad to know that your check-in and check-out experience went smoothly without any hitches. We also greatly appreciate your appreciation for the cleanliness of the room, the friendliness of the staff, and the strategic location of our hotel. Hopefully we can continue to provide a pleasant stay experience on your next visit to Manado. See you again at Aston Manado. Regards,

Dear Mr. Zakarias, Thank you very much for your warm review. We are very happy to hear that our team, both front office staff and security, were able to provide a friendly and helpful welcome during your check-in process. Sincere and comfortable service is our priority, and feedback like this really motivates us to continue to maintain the quality of our services. We look forward to welcoming you back to Aston Manado. Best regards,

Dear Mr. Alfred, Thank you very much for your appreciation. We are very pleased to know that our service can leave a positive impression on you. Guest satisfaction is our top priority, and reviews like this are the motivation for the entire team to continue providing the best service. We look forward to your next visit at Aston Manado. Regards,

Dear Mr. Muhammad, Thank you very much for your positive review. We are glad to know that your stay went well, even though the check-in was late at night. Our reception team is always ready to serve you in a friendly manner whenever guests arrive. It is also nice to hear that you enjoyed the comfort of the room and the menu choices during sahur. We look forward to your next visit to Aston Manado. Regards,

Dear Mr. Reza, Thank you very much Mr. Reza Charles for this very warm and comprehensive review. We are very happy to know that you enjoyed and felt comfortable during your 3 days and 2 nights at Aston Manado. Reviews like this mean a lot to us, especially because the entire team – from security, front office, to chef – can give a positive impression to you. Thank you also for your appreciation for our facilities, from the rooms, gym, breakfast, to the comfort of the lobby and parking. Hopefully Aston Manado can always be your “second home” when you return to Manado. Warm greetings from our entire team, and see you again.

Dear A*a, Thank you very much for your review. We are glad that you felt comfortable with the cleanliness of the hotel and the friendliness of our staff. We look forward to welcoming you back on your next visit with a more pleasant experience. Regards,

Dear S*a, Thank you very much for your review. We are very happy to know that you felt comfortable and satisfied during your stay here. We always try to provide the best service for every guest. We look forward to welcoming you back on your next visit. Regards,

Dear Mr. Sugeng, Thank you very much for your positive review. We are glad to know that you enjoyed your stay here. We will continue to strive to provide the best service for your comfort. We look forward to welcoming you back to Aston Manado. Regards,

Dear Mhd G. Thank you for your review. We are glad to know that you were satisfied with the friendliness of our staff and enjoyed the views. We look forward to welcoming you back for a more memorable stay in the future. Regards,

Dear Y***a, Thank you for your review. We're glad to hear that you enjoyed our hotel and spacious rooms. We appreciate your feedback regarding the limited parking space and will take it into consideration for future improvements. We hope to welcome you back for another comfortable stay. Regard,

Dear B*r, Thank you for your review. We apologize for the inconvenience you experienced during your stay. Your feedback is very valuable to us, and we will review and improve the facilities to provide a better experience in the future. We look forward to welcoming you back with better service. Regards,

Dear Mr. Tonny, Thank you for your review. We are glad to know that you are satisfied with our service and the friendliness of our staff. However, we apologize for the inconvenience regarding the lighting in the room. Your feedback means a lot to us, and we will review and find solutions to improve guest comfort. We look forward to welcoming you back with a better stay experience. Best regards,

Dear B*r, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the room condition and bathroom facilities. We greatly appreciate your review and will immediately follow up on this issue with our team for further improvement. We look forward to providing a better stay experience on your next visit. If there is anything we can help you with, please do not hesitate to contact us. Regards,

Dear U*r, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the room, toilet, and towels. This is certainly not the standard of service we want to provide to our guests. We will follow up with the housekeeping team immediately to ensure this does not happen again in the future. We greatly appreciate your feedback and look forward to welcoming you back with a better experience on your next visit. If there is anything else we can help you with, please do not hesitate to contact us. Best regards,

Dear Jims, Thank you for your positive review. We are very pleased to know that you enjoyed the beautiful view of Manado Bay and our strategic location in the city center. Guest comfort and satisfaction are our top priorities, and we hope to continue to provide you with a pleasant stay experience. We look forward to welcoming you back to enjoy the beauty of Manado and our best service. See you on your next visit! Warm regards,