Overall Ratings & Reviews Bisanta Bidakara Tunjungan Surabaya

The swimming pool is still under renovation, but otherwise it's okay.

The hotel location is very close to TP, cleanliness is okay, staff is friendly, breakfast is okay, parking is okay. Awesome!

Overall everything is okay.... breakfast is okay, lots of variety.... even though the shower is leaking... but it can still be used.. the AC is very cold.... the only minus is the WIFI is VERY SLOW... have complained but there is no change.....

Everyone recommends taking 2 rooms for 3 nights.

The hotel seems poorly maintained, the number of staff is very limited.

Our family is satisfied staying here, next time we go to Surabaya again, we will most likely stay at this hotel again. Thank you 🥰

It was a pleasure to stay at Hotel Bisanta Bidakara. Friendly staff, super good service. Strategic location. Next time staycation again here 🥰

The AC is hot, needs to be serviced. The rest is standard.

The room was a bit damp, I tried to buy food there, the price of the food was normal, but when I paid, the cost of the side dishes was more than the price of the food.

The drainage channel is higher than the ceramic so that after bathing the water stagnates. It makes you anxious and is not good for ablution. Hopefully it is acceptable

Suitable for family vacation

The water drain is higher than the ceramic so the water cannot flow optimally. There is a puddle of water that is not absorbed in the bathroom. When taking ablution, the feet are not clean because there is still a puddle of water. Room 409

Got a free upgrade due to delay in issuing vouchers. Initially booked a superior room but was given a junior sweet. The apps service is very extraordinary. Staying at this hotel is very pleasant. Strategic location in central Surabaya, spacious parking, complete facilities. Cool

When I arrived with a lot of stuff, there was no trolley attendant so I had to carry it myself to the 6th floor. I had already ordered it through an application that connected the rooms, but it turned out that the rooms on the 5th and 6th floors were separate.

The hotel location is very strategic, the staff is very friendly, when we checked in the room was upgraded from executive to junior suite, clean room with large bed, sofa and refrigerator. Large bathroom, there is a bathtub, in addition to general toiletries, there is also a hair dryer. In general, staying at Bisanta Bidakara can be said to be quite good, affordable prices and clean rooms, although the building is a bit old with a small elevator size, When we wanted to swim, it didn't happen because the pool was not clean, also the fitness equipment was not working. In our opinion, it is not suitable for a staycation. The main advantages are the very strategic location and very friendly staff, in general our assessment is actually only 7.5, but the structure and assessment parameters on Traveloka are not specific enough, for example combining activity choices with staff services, so choosing is difficult.

Very friendly and informative service..located in an area close to the beach

This hotel is really cool. Clean. The staff is friendly. We stayed here for 3 days, close to the city center. The kids were happy with the food. Thank you apps

The hotel is old, it's time for a renovation. The location is very strategic, close to the city center. The breakfast is delicious and quite varied.

The AC is not cold, the room is very small, damp, dirty, smelly, the elevator access is very small so you have to wait a long time, the wifi doesn't reach the room, there is no view from the room, the swimming pool facilities can't be used huhu, I won't be staying here again. Thank you

The price is quite ok. The location