Dear E***j Thank you for taking the time to share your experience at Aston Tanjung Pinang Hotel & Conference Center. We are glad that you enjoyed your stay with us and look forward to welcoming you back again to our hotel. Best Regards Aston Tanjung Pinang Hotel & Conference Center.

Dear Mr. R***y Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center

Dear R***a. Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for wonderful feedback. We are glad that you enjoyed your stay with us. We truly appreciate your support and look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center

Dear E***G Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center

Dear Rusliana D Thank you for taking the time to complete the guest satisfaction survey. Thank you so much for your wonderful feedback, we want to apologize if there are any shortcomings in your experience. We truly appreciate your support an look forward to welcoming you back again soon. Best Regards Aston Tanjung Pinang Hotel & Conference Center

Dear Mr. Ceng I.A.S Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our hotel facilities. It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad to know we succeeded during your stay. We truly appreciate your kind words, and we can’t wait to welcome you back for another great experience. If there’s anything specific you’d like to see on your next visit, don’t hesitate to let us know. Warm regards. Aston Tanjung Pinang Hotel & Conference Center

Dear Mr. Ade, Warmest Greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to share your experience during your stay at Aston Tanjungpinang Hotel. We are very pleased to know that our strategic location, free ticket facility to Trans Studio Park, and convenient access to the pharmacy and airport provide added value for you and your family. We apologize for the inconvenience you experienced regarding the AC in the restaurant area during breakfast, the PlayStation in the kids room, and the water fountain in the children's pool area that was not working. Our team is currently making repairs so that these facilities will be back to optimal soon. Your input is very valuable for us to continue to improve the quality of service and comfort for guests, especially families with children. We hope to welcome you and your family back with a more enjoyable experience in the future. Warm regards, Aston Tanjungpinang Hotel Management

Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management

Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management

Dear Mr. Robby. Warm greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for taking the time to leave a very meaningful review for us, thank you for your input regarding the temperature in the lobby area. We apologize for the inconvenience you experienced while in the area. Your input is very valuable to us in our efforts to improve guest comfort and satisfaction. We have conveyed this to the relevant team to immediately evaluate and adjust the temperature in the lobby area to meet our established comfort standards. We look forward to welcoming you back to Aston Tanjungpinang with a more enjoyable experience in the future. Best regards, Aston Tanjungpinang Management

Dear Sir/Madam. Warmest greetings from Aston Tanjungpinang Hotel & Conference Center. Thank you for your positive review regarding the service and friendliness of our staff at Aston Tanjungpinang Hotel & Conference Center. We are very happy to hear that you felt comfortable during your stay with us. Your compliments will be conveyed to the entire team as motivation to continue providing the best service. We look forward to welcoming you back to Aston Tanjungpinang for a more enjoyable stay experience in the future. Warmest regards, Aston Tanjungpinang Management