The Gloria Suites Grogol, Jakarta

Explore The Gloria Suites Grogol, Jakarta
7,9
Pleasant
From 5.807 reviews
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Cleanliness

7,7

Room Comfort

7,9

Meal

7,7

Location

8,3

Service and Facilites

7,8

People often mention about The Gloria Suites Grogol, Jakarta
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Room Space (40)
Accessibility (37)
Staff Friendliness (34)
Bedroom (33)
Surroundings (30)
Hotel Area (30)
Distance to City Center (29)
Ambiance (28)
Bathroom (27)
Family Friendly (19)
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Traveler Reviews The Gloria Suites Grogol, Jakarta

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40
Customer reviews
Lamian N.
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8,8
/10
Reviewed 1 week(s) ago
quite comfortable, cleanliness needs to be improved.
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H***s
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Transit
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and helpful. The hotel's location is very strategic, close to the mall and lots of food. There's even a BCA bank. So this is one of the recommended hotels in West Jakarta.
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Sendy S.
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9,4
/10
Reviewed 3 week(s) ago
Good place, strategic, close to everywhere and clean
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Accommodation's Reply
29 Dec 2025
Dear Ms. Zendy S., From The Gloria Suites Jakarta, we respectfully thank you for your review and for choosing to stay at The Gloria Suites Jakarta. We are delighted to receive this positive feedback. We will share your review with our entire team. We are confident that this positive feedback will motivate all our staff to further improve the quality of our service. We wish you and your family good health and success. We hope to welcome you and your family back to Jakarta again. Sincerely, Bagus Kudiawan, Shift Manager
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H***s
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10,0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and ready to assist us. Recommended hotel...
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Accommodation's Reply
07 Jan 2026
Dear Valued Customer, The Gloria Suites Jakarta is pleased to share our gratitude for your review and for choosing to stay at The Gloria Suites Jakarta. We are delighted to receive this positive feedback and will share it with our entire team. We are confident that this positive feedback will motivate everyone to further improve the quality of our service. We wish you and your family good health and success. We look forward to welcoming you and your family back to Jakarta again. Sincerely, Bagus Kudiawan, Shift Manager
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Rizky M.
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Staycation
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10,0
/10
Reviewed 3 week(s) ago
For this price, you get a really spacious hotel, it's really great, this hotel is the mainstay, the staff is also friendly, there is a 100 thousand rupiah deposit, but it's okay, no problem, for parking you can ask the hotel to get it for free, it's really cool
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Accommodation's Reply
03 Jan 2026
Dear Mr. Rizki M., From The Gloria Suites Jakarta, we respectfully thank you for your review and for choosing to stay at The Gloria Suites Jakarta. We are delighted to receive this positive feedback. We will share your review with our entire team. We are confident that this positive feedback will motivate all our staff to further improve the quality of our service. We wish you and your family good health and success. We hope to welcome you and your family back to Jakarta again. Sincerely, Bagus Kudiawan, Shift Manager
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S***s
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Nice hotel.. for family or business stay, because the location is easy to reach and easy to find food, there is a cafe next to the hotel that is open until morning.
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Accommodation's Reply
26 Dec 2025
Dear Valued Customer, The Gloria Suites Jakarta is pleased to share our gratitude for your review and for choosing to stay at The Gloria Suites Jakarta. We are delighted to receive this positive feedback and will share it with our entire team. We are confident that this positive feedback will motivate everyone to further improve the quality of our service. We wish you and your family good health and success. We look forward to welcoming you and your family back to Jakarta again. Sincerely, Bagus Kudiawan, Shift Manager
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Irwan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
I stayed at Gloria Suites and overall had a pleasant experience, especially in terms of cleanliness and staff hospitality. The room was very clean and well maintained, and the staff were extremely friendly, helpful, and professional — truly deserving two thumbs up 👍👍. However, there were some issues that affected my stay, particularly on the 15th floor. The Wi-Fi and internet connection were very unstable and frequently disconnected, sometimes completely unavailable. In addition, mobile phone signal was very weak, making it difficult to make calls or use mobile data. I would recommend the hotel consider upgrading or adding signal boosters/repeaters, especially on higher floors, to improve both Wi-Fi and cellular signal coverage. Another concern was that TV channels were not available, which was a bit disappointing and reduced in-room entertainment options. Despite these issues, the excellent service, warm hospitality, and high standard of cleanliness made a positive impression. With improvements to the internet connection, signal strength, and TV service, Gloria Suites has the potential to offer a much better guest experience.
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Accommodation's Reply
26 Dec 2025
Dear Mr Irwan Warmest Greetings from The Gloria Suites Hotel Jakarta ! Many thanks for leaving this excellent comment on our Traveloka page following your recent visit to The Gloria Suites Hotel Jakarta. Your great comment will deliver a good spirit for our team member here. We are looking forward in welcoming you back to The Gloria Suites Hotel Jakarta in the near future. Warm Regards, Bagus Gudiawan Duty Manager
Erik
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Definitely a regular.. It's better to eat at the hotel than buy snacks outside.. The hotel food is delicious.
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Accommodation's Reply
29 Nov 2025
Dear Mr. Eric, Warmest regards, The Gloria Suite Jakarta We sincerely thank you for your review and for your trust in choosing to stay at The Gloria Suite Jakarta. We are delighted to receive this positive feedback and we will share your feedback with all our staff. We are sure that this positive feedback will serve as a driving force for all our staff to continue striving to improve the quality of our services. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us again. Sincerely, Bagus Kudiawan, Resident Manager
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Erik
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
This apartment is really okay... it's just that the wifi is weak...
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Accommodation's Reply
10 Dec 2025
Dear Mr. Eric, Warmest regards, The Gloria Suite Jakarta We sincerely thank you for your review and for your trust in choosing to stay at The Gloria Suite Jakarta. We are delighted to receive this positive feedback and we will share your feedback with all our staff. We are sure that this positive feedback will serve as a driving force for all our staff to continue striving to improve the quality of our services. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us again. Sincerely, Bagus Kudiawan, Resident Manager
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rifqi m. g.
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9,4
/10
Reviewed 8 week(s) ago
For clean rooms, unlimited drinking water and most importantly clean tap water and bathrooms, friendly staff.
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Accommodation's Reply
29 Nov 2025
Dear Mr. Rifki, It is a pleasure to welcome you to Gloria Suite Hotel Jakarta. We would like to sincerely thank you for your review and for choosing to stay with us at Gloria Suite Hotel Jakarta. We are delighted to receive this positive feedback and we will share your feedback with our entire team. We are sure that this positive feedback will serve as a driving force for all our staff to continue striving to improve the quality of our services. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us again. Sincerely, Bagus Kudiawan, Resident Manager
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G***o
icon-Staycation
Staycation
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10,0
/10
Reviewed 19 week(s) ago
The hotel is nice, clean, and the service is very friendly.
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
To Our Loyal Customers. Warm greetings from Hotel The Gloria Suite Jakarta. We are very grateful for your review and trust in choosing to stay at Hotel The Gloria Suite Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all team members. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our service. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us. Sincerely, Bagus Gudiawan, Duty Manager
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Margareta p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 19 week(s) ago
Nice, good, and comfortable. Close to Central Park Mall.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Margareta. Warm greetings from The Gloria Suite Hotel Jakarta. We are very grateful for your review and trust in choosing to stay at The Gloria Suite Hotel Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all our team. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our service. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us. Thank you. Sincerely, Bagus Gudiawan. Duty Manager
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Margareta p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 20 week(s) ago
Good, nice, and also comfortable close to Central Park Mall.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Margareta. Warm greetings from The Gloria Suite Hotel Jakarta. We are very grateful for your review and trust in choosing to stay at The Gloria Suite Hotel Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all our team. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our service. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us. Thank you. Sincerely, Bagus Gudiawan. Duty Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 20 week(s) ago
Easy access and busy location, friendly staff, spacious and comfortable rooms, daily cleaning. I happened to stay here for four days. There are plenty of eateries nearby, and it's close to campus and malls. Highly recommended if you're looking to stay in the West Jakarta area.
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Accommodation's Reply
04 Sep 2025
To Our Loyal Customers. Warm greetings from Hotel The Gloria Suite Jakarta. We are very grateful for your review and trust in choosing to stay at Hotel The Gloria Suite Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all team members. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our service. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us. Sincerely, Bagus Gudiawan, Duty Manager
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L***s
icon-origin-TRAVELOKA
5,8
/10
Reviewed 21 week(s) ago
Saya terjebak di lift yang macet lebih dari 30 menit, untungnya saya sendiri. tidak bersama anak saya. Sunggu pengalaman yang menyeramkan. lift memang sudah berbunyi setiap dipakai. Sangaat amat buruk dan berbahaya. Kekurangan lainya : - handle pintu kamar rusak - kamar mandi tidak ada kunci - AC sangat berisik dan terlalu dekat - Ada suara tit tit sepanjang malam yg berulang dari lorong kamar bikin ga bisa tidur semaleman. - Botol air di kamar kosong, suruh isi sendiri di dispenser dkt lift, tp tidak ada. ditanya baru disediakan.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
To Our Loyal Customers. Warm greetings from Hotel The Gloria Suite Jakarta. We are very grateful for your review and trust in choosing to stay at Hotel The Gloria Suite Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all team members. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our service. We wish you and your family continued health and success. We look forward to welcoming you and your family back to Jakarta to stay with us. Sincerely, Bagus Gudiawan. Duty Manager
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Endang
icon-Transit
Transit
icon-origin-TRAVELOKA
8,4
/10
Reviewed 21 week(s) ago
sleep with ants walked on my bed. ac was cold but swing broken. toilet on ssimming pool does not working properly no shower, soap and sprayer. plus for playground.
2 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Mrs Endang Warmest Greetings from The Gloria Suites Hotel Jakarta ! Many thanks for leaving this excellent comment on our Traveloka page following your recent visit to The Gloria Suites Hotel Jakarta. Your great comment will deliver a good spirit for our team member here. We are looking forward in welcoming you back to The Gloria Suites Hotel Jakarta in the near future. Warm Regards, Bagus Gudiawan Duty Manager
Millus D. A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Close to campus and easy to access
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Accommodation's Reply
14 Jul 2025
Dear Ms. Millus Dewi Artika. Warm greetings from The Gloria Suite Hotel Jakarta. We are very grateful for your review and trust in choosing to stay at The Gloria Suite Hotel Jakarta. It is very pleasant for us to receive this positive feedback. We will share your review with all our team. We are sure this positive feedback will motivate all staff to continue to strive to improve the quality of our services. We wish you and your family continued health and success. We look forward to welcoming you back with your family to Jakarta to stay with us. Thank you. Sincerely, Bagus Gudiawan. Duty Manager
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Alan
icon-origin-TRAVELOKA
5,0
/10
Reviewed 28 week(s) ago
VERY VERY BAD, CHECK IN AT 9 PM, CHECK OUT AT 10 PM!!!
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
To Our Loyal Customers. Warm greetings from Hotel The Gloria Suite Jakarta. We are very grateful for your review and trust in choosing to stay at Hotel The Gloria Suite Jakarta. It is very pleasant for us to receive this positive response. We will convey your review to all teams. We are sure that this positive response will motivate all staff to continue to strive to improve the quality of our services. May you and your family always be healthy and successful. We await your return with your family to Jakarta to stay at our place. Best regards, Bagus Gudiawan. Duty Manager
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Pius F. S.
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 29 week(s) ago
The facilities were very poor. There were no tissues on the table and no hair dryer. When we entered the room, the air conditioner was not cold at all. It took two service visits before it finally worked. Why wasn't it fixed properly the first time the technician came? We had to wait three hours just for the AC to be repaired, and it was already the middle of the night.
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr Pius F S Warmest Greetings from The Gloria Suites Hotel Jakarta ! Many thanks for leaving this excellent comment on our Traveloka page following your recent visit to The Gloria Suites Hotel Jakarta. Your great comment will deliver a good spirit for our team member here. We are looking forward in welcoming you back to The Gloria Suites Hotel Jakarta in the near future. Warm Regards, Bagus Gudiawan Duty Manager
v***e
icon-Business
Business
icon-origin-TRAVELOKA
8,6
/10
Reviewed 30 week(s) ago
Hotel service is increased, hotel renovation
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Accommodation's Reply
24 Jun 2025
To Our Loyal Customers. Warm greetings from Hotel The Gloria Suite Jakarta. We are very grateful for your review and trust in choosing to stay at Hotel The Gloria Suite Jakarta. It is very pleasant for us to receive this positive response. We will convey your review to all teams. We are sure that this positive response will motivate all staff to continue to strive to improve the quality of our services. May you and your family always be healthy and successful. We await your return with your family to Jakarta to stay at our place. Best regards, Bagus Gudiawan. Duty Manager
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