I stayed at Gloria Suites and overall had a pleasant experience, especially in terms of cleanliness and staff hospitality. The room was very clean and well maintained, and the staff were extremely friendly, helpful, and professional — truly deserving two thumbs up 👍👍.
However, there were some issues that affected my stay, particularly on the 15th floor. The Wi-Fi and internet connection were very unstable and frequently disconnected, sometimes completely unavailable. In addition, mobile phone signal was very weak, making it difficult to make calls or use mobile data. I would recommend the hotel consider upgrading or adding signal boosters/repeaters, especially on higher floors, to improve both Wi-Fi and cellular signal coverage.
Another concern was that TV channels were not available, which was a bit disappointing and reduced in-room entertainment options.
Despite these issues, the excellent service, warm hospitality, and high standard of cleanliness made a positive impression. With improvements to the internet connection, signal strength, and TV service, Gloria Suites has the potential to offer a much better guest experience.