Traveloka (1,032)
8.1
Very Good
From 1,032 reviews
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Cleanliness
7.9
Room Comfort
8.0
Meal
7.6
Location
8.4
Service and Facilites
8.2
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Ambiance (4)
Room Space (4)
Soundproof (4)
Bedroom (4)
Bathroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Wifi (2)
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Traveler Reviews LeGreen Suite Poso
Number of reviews per page
20
40
Customer reviews
s***a
Business
5.4
/10
Reviewed 11 week(s) ago
the worst stayyyy. the room is so dirty, dust everywhere, so thick. the lights are off, the generator won't turn on. STINK
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
. We apologize for the inconvenience you experienced while staying at our place. Your review is very valuable to improve the quality of our services and facilities. We continue to make improvements to meet your expectations for your next visit. Best Regards LeGreen Suite
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L***i
5.0
/10
Reviewed 17 week(s) ago
The place is ugly, dirty, the facilities are not in accordance with the description.
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3 people find it helpful
Accommodation's Reply
06 Jan 2025
We apologize for the inconvenience you caused while staying with us. Your review is very valuable to improve the quality of our services and facilities. We continue to make improvements to meet your expectations for your next visit. Thank you for your review for our improvement, and for staying at LeGreen Suite. Best Regards, LeGreen Suite
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J***i
Staycation
5.7
/10
Reviewed 17 week(s) ago
Too bad the stay was not memorable. The room floor was dirty, the TV was broken (eventually replaced), the furniture in the room looked unclean & poorly maintained (dusty), even the hotel hallway was like that, the bathroom was flooded, I don't know why there was always a puddle of water under the toilet. Additional: empty shampoo bottles. My conclusion, not well prepared even though I booked it H-1.
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2 people find it helpful
Accommodation's Reply
06 Jan 2025
We apologize for the inconvenience you caused while staying with us. Your review is very valuable to improve the quality of our services and facilities. We continue to make improvements to meet your expectations for your next visit. Thank you for your review for our improvement, and for staying at LeGreen Suite. Best Regards, LeGreen Suite
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I***a
Transit
5.7
/10
Reviewed 24 week(s) ago
Hopefully we can be friendlier and better, staying here once is enough
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2 people find it helpful
Accommodation's Reply
19 Nov 2024
We apologize for the inconvenience you experienced while staying at our place. Your review is very valuable to improve the quality of our services and facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for your review for our improvement, for staying at LeGreen Suite Suite, Best Regards. LeGreen Suite.
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R***o
5.0
/10
Reviewed 29 week(s) ago
The intention was to immediately rest when we arrived at the hotel, but we were asked for a refund on the grounds that the rooms were full. How could that be, we had already paid and received a booking code. When we arrived at the hotel, the rooms were full. This is the result of looking for another hotel 🙃.
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4 people find it helpful
Accommodation's Reply
16 Oct 2024
We apologize for the inconvenience Mr. Rio experienced while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for your review for our improvement, for staying at LeGreen Suite. Best regards, LeGreen Suite.
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A***f
Staycation
9.4
/10
Reviewed 44 week(s) ago
Best place to stay, quite comfort.
1 people find it helpful
Delita A. S.
6.0
/10
Reviewed 64 week(s) ago
Tidak ada air panas dan agak kurang bersih
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Accommodation's Reply
13 Feb 2024
We apologize for the inconvenience Ms Delita Anastasia caused while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for your review for our improvement, for staying the night at the LeGreen Suite. Best regards, LeGreen Suite.
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AA
Arif A. S.
5.5
/10
Reviewed 64 week(s) ago
Bagi yang bawa mobil, parkiran nya sempit banget ditambah gak ada yang jaga di bawah. Mau parkir n keluar susah.
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Accommodation's Reply
09 Feb 2024
We apologize for the inconvenience Mr. Arif Andrian Saputra made while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations at the next visit. Thank you for the review for our improvement, have spent the night at the LeGreen Suite. Best regards, LeGreen Suite.
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PS
PT Stilt S. D.
5.7
/10
Reviewed 73 week(s) ago
It's not clean enough, there are cobwebs, the lights are not bright, the telephone doesn't work, the receptionist is not very informative, the warm water process takes a very long time.
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Accommodation's Reply
08 Dec 2023
We apologize for the inconvenience Ms. Reska Mega Adivitasari experienced while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our upgrade, and for staying overnight at the LeGreen Suite. Best regards, LeGreen Suite.
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dr
dimas r.
8.5
/10
Reviewed 74 week(s) ago
Cool and worth the price. My okay sofa.
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2 people find it helpful
Accommodation's Reply
08 Dec 2023
Thank you for your review, Mr Dimas Rahadian, and for choosing LeGreen Suite Poso. We are waiting for your return. Best regards, LeGreen Suite.
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DERIS M. R.
8.8
/10
Reviewed 75 week(s) ago
Friendly staff, clean rooms, easy to reach location.
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2 people find it helpful
Accommodation's Reply
04 Dec 2023
Thank you for your review, Mrs. Derisa Martika Rahmi, and for choosing LeGreen Suite Poso. We are waiting for your return. Greetings. LeGreen Suite.
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Vinda L. P.
6.0
/10
Reviewed 82 week(s) ago
Sangat berbeda dengan foto, temboknya kotor, banyak bercak sepatu, tembok atas bekas rembesan, AC ga dingin, handuk disemutin
1 people find it helpful
Accommodation's Reply
13 Oct 2023
We apologize for the inconvenience Mrs. Vinda Ltvia Putri made while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our improvement, and for staying at LeGreen Suites. Best regards, LeGreen Suites.
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YC
Yaumil C. A. P. I.
8.8
/10
Reviewed 83 week(s) ago
Overall oke kalau buat stay bentar. Kemarin booked untuk SMTown Jakarta jadi ditinggalin ga sampe 24 jam. Cuma memang keliatan udah lama gitu furniturenya ya jadi waktu masuk kamar aroma kayu agak strong. Dan AC nya kurang dingin. Dan mungkin bisa lebih bersih lagii. Tapi boleh lah buat transit aja. Staffnya ramah.
2 people find it helpful
Accommodation's Reply
13 Oct 2023
Thank you for your review, Mr Alfarizi Aziz, and for choosing LeGreen Suites. Poso We are waiting for your return. Best regards, LeGreen Suites.
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chindera
6.0
/10
Reviewed 93 week(s) ago
Lack of maintenance and need to renovate. The smart lock doesn't work properly, so the receptionist has to go back and forth to open the room door.
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1 people find it helpful
Accommodation's Reply
31 Jul 2023
We apologize for the inconvenience, Mrs. Chindera Anggi while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our improvement, and have a nice stay at LeGreen Suites. Best regards, LeGreen Suites.
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chindera
8.9
/10
Reviewed 93 week(s) ago
Standart, nothing special. Berdebu dan perlu renovasi sih. Smart lock berkali-kali tidak berfungsi. Jadi tiap mau masuk kamar harus laporan dulu ke receptionist untuk buka pintu kamar.
4 people find it helpful
Accommodation's Reply
31 Jul 2023
We apologize for the inconvenience, Mrs. Chindera Anggi while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our improvement, and have a nice stay at LeGreen Suites. Best regards, LeGreen Suites.
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TH
Tony H. B.
4.8
/10
Reviewed 107 week(s) ago
AC not good, no fridge. There are no direct discounts.
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3 people find it helpful
Accommodation's Reply
27 Apr 2023
We apologize for the inconvenience Mr. Tony had while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our improvement, and have a nice stay at LeGreen Suites. Best regards, LeGreen Suites.
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Alfarizi
Backpacking
9.4
/10
Reviewed 112 week(s) ago
The rooms are clean, the facilities provided are good, wifi, TV, easy access to the hotel area. The staff is friendly, not far from the hotel there is an Indomaret and in the morning you get a fairly complete light breakfast. I like it in the room, not too noisy motorbikes or cars so it's more comfortable when resting okay
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5 people find it helpful
Accommodation's Reply
31 Mar 2023
Thank you for the review Mr. Alfarizi Aziz and for choosing LeGreen Suites. Poso We are waiting for his return. Best regards, LeGreen Suites.
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Prameska Putranto
Business
9.4
/10
Reviewed 112 week(s) ago
For comfortable rooms, the facilities are okay. There is a coffee maker too. Anyway, suitable and comfortable to rest. Incidentally at that time I had activities at JCC and access to the location of this hotel was very close, maybe just finding food was a bit difficult at night. Overall comfortable, must try.
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3 people find it helpful
Accommodation's Reply
31 Mar 2023
Thank you for the review Mr. Prameska Putranto and for choosing LeGreen Suites. Poso We are waiting for his return. Best regards, LeGreen Suites.
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Alexandra Putri M
9.7
/10
Reviewed 112 week(s) ago
The service during the check-in process is friendly and good, the rooms are also very good, the facilities provided are good, from wifi and TV. There is also a water dispenser in the corridor area which can make it easier for us to refill drinking water. Overall okay, this is a recommendation for those of you who are having regional events at GBK, Senayan Park, JCC, okay, worth trying.
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5 people find it helpful
Accommodation's Reply
31 Mar 2023
Thank you for the review of Mr. Alexandra Putri M and for choosing LeGreen Suites. Poso We are waiting for his return. Best regards, LeGreen Suites.
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RH
Raymond H.
5.2
/10
Reviewed 115 week(s) ago
The toilet smells of sperm. Stuffy room. The bed has termites. The mattress looks like it has been used for dozens of years, not replaced with a new one. This is a hotel in the middle of the city, but how come the quality is like that of a 'like that' hotel?
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2 people find it helpful
Accommodation's Reply
08 Mar 2023
We apologize for the inconvenience Mr/Ms Raymond Harris Mustafa had while staying at our place. Your review is very valuable to improve the quality of our services & facilities. We continue to make improvements to meet your expectations on your next visit. Thank you for the review for our improvement, and have a nice stay at LeGreen Suites. Best regards, LeGreen Suites. Dear Mr/Mrs Raymond Harris Mustafa. We are truly sorry for the inconvenience you experienced during your stay. Thank you for your review and for choosing us. Your feedback is extremely valuable to us, as we strive to improve our services & facilities. We look forward to welcoming you again at LeGreen Suites. Warmest regards, LeGreen Suites.
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Number of reviews per page
20
40
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