Female receptionist charged us RM 20.00 for goverment tax, my question is why the hotel don’t charge directly from traveloka or make some information before we paid from application, from receptionists and cleaning staffs are not friendly and helpfull

It's quite good and many Indonesians stay here for the same purpose.

Very close to Loh Guan Lye Hospital, the room was clean and spacious, with hot water. The staff was very helpful with check-in and check-out, especially allowing us to store luggage and medication in the chillers. Thank you, Grand Inn. I'll stay here again next time.

Grand Inn hotel is close with Loh Guan Lye specialist centre.. it is also 30 minutes from airport and 15 minutes from Gurney Plaza (mall with Oriental Kopi inside). If you go to Penang for medical in Loh Guan Lye, you should choose this hotel. It is also close with food like Lorong Selamat (Char Kway Tiaw). You can refill mineral water in the hotel, but there is no toothbrush and toothpaste in the room.

very close to Guan Lye

Strategic location close to Loh Guan Lay Hospital

The hotel is clean, the staff are all friendly, and the rooms are clean. Definitely recommended 🫰🏻🫰🏻🫰🏻

location strategy near to loh gua ley hospital but the room is old style, and not clean enough so the bed room and the bath room

Close to the hospital and surrounding areas for food

The hotel staff is friendly, everything is okay, just the noise is loud.

Self check in.. easy and fast Parking available (which is important when in Penang) Room, mattress and pillows are comfortable.. There is a water purifier.. really want to get hot water for the baby..

The hotel is clean, tidy and beautiful.

Nice hotel, comfortable to stay here

The room is not very spacious, but it is quite pleasant.

Clean, comfortable with an atmosphere, thank God, close to the hospital

The hotel staff is very friendly, helpful in the check-in process, complete facilities & very affordable prices.

Easy and fast check-in service.

The hotel is nice and clean, and the price is also affordable. Suitable for families.

The location is strategic, close to the hospital we were going to. The place is clean, and the staff are very friendly and helpful.

The hotel staff is friendly and very helpful with the check-in/out process.