Sintesa Peninsula Hotel Palembang
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Overall Ratings & Reviews Sintesa Peninsula Hotel Palembang
Traveloka (2.348)
Other sources (5)
8,3
Very Good
From 2.348 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,2
Location
8,1
Service and Facilites
8,3
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Bedroom (31)
Taste (30)
Room Space (28)
Staff Friendliness (25)
Bathroom (24)
Hotel Area (24)
Wifi (20)
Ambiance (19)
Variety (19)
Accessibility (18)
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Traveler Reviews Sintesa Peninsula Hotel Palembang
Number of reviews per page
20
40
Customer reviews
S
Soraya
10,0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, clean rooms
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Accommodation's Reply
27 Nov 2025
Dear Ms. Soraya, Thank you very much for your appreciation and trust placed in us. We are delighted to have you as our hotel of choice during your visit to Palembang. This will encourage us to continue to improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager
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BM
Binsar M. A. S.
Leisure
9,4
/10
Reviewed 8 week(s) ago
Ths staff are helpful and kind. The only issue is that the soap & shampoo dispensers must be repllaced ir changed to make more functionable.
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Accommodation's Reply
27 Nov 2025
Dear Bapak. Binsar,
We do grateful for your kind appreciation during stayed with us . We are very much looking forward to welcoming you back at our hotel for your next visit to Palembang.
Best regards,
Sarjuri
General Manager
S***i
8,5
/10
Reviewed 9 week(s) ago
the room is not very clean but the service is good
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Ms. Sri, Thank you very much for your appreciation and trust placed in us. We are delighted to have you as our hotel of choice during your visit to Palembang. This will serve as a driving force for us to further improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. Wishing you and your family continued health and success. Best regards, Sarjuri, General Manager
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W***U
Staycation
10,0
/10
Reviewed 10 week(s) ago
Recommended for a staycation with good service... fast... The staff is also friendly... the food is delicious... affordable... In short, it's comfortable to stay.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Windu, Thank you very much for your appreciation and trust in us. We are delighted that you were our dream hotel during your visit to Palembang. This opportunity will be a great encouragement for us to continue to improve our products and services. We sincerely hope to welcome you back to Palembang on your next visit. May you and your family be blessed with good health and success always. Best regards, Sarjuri General Manager
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Ade
Staycation
10,0
/10
Reviewed 10 week(s) ago
The room is quite spacious for standard class, good breakfast, affordable price, comfortable and clean.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Ade, Thank you very much for your appreciation and trust you have placed in us. We are very grateful to have been your dream hotel during your visit to Palembang. This will be the driving force for us to continue improving our products and services. We sincerely hope to welcome you on your next visit to Palembang. Wishing you and your family good health and continued success. Best regards, Sarjuri, General Manager
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m***l
8,5
/10
Reviewed 10 week(s) ago
1. The door sensor is a bit difficult to read the access card.
2. The bathroom shower faucet is leaking.
3. The AC is not working smoothly.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Miftahul, Thank you very much for your advice and consideration to improve our products and services in the future. We are committed to developing even better products and services in the future. We sincerely hope to welcome you and your family on your next visit to Palembang. Wishing you good health and continued success. Best regards, Sarjuri, General Manager
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U***i
8,5
/10
Reviewed 12 week(s) ago
I stayed overnight because my child suddenly fell ill after watching a show. I got this hotel and checked in at 11 pm. The room was ok, the facilities were ok, and the service was ok. I was just disappointed with the food. The variety was quite good, but some of the food was not suitable but was still served. They should have checked the food thoroughly, especially because it is dangerous if eaten and can cause illness.
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Accommodation's Reply
27 Nov 2025
Dear Ms. Umi, First of all, we would like to apologize for any inconvenience you may have experienced during your stay at our hotel. We appreciate your positive feedback, which will help us to make timely improvements. We sincerely hope to welcome you back on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager
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s***r
Transit
10,0
/10
Reviewed 13 week(s) ago
enjoyable and according to expectations
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr. Sabar, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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Verified Traveler
Business
8,8
/10
Reviewed 14 week(s) ago
The hotel is nice with very friendly prices.
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Accommodation's Reply
07 Oct 2025
Dear Mr. Gatot, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly encourage us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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Z***a
10,0
/10
Reviewed 15 week(s) ago
really cool, the view of the room is wide
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Accommodation's Reply
07 Oct 2025
Dear Ms. Zivanna, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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HH
Herry H.
Leisure
10,0
/10
Reviewed 19 week(s) ago
It was a great stay at this hotel
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Accommodation's Reply
08 Sep 2025
Dear Mr. Herry, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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J***i
10,0
/10
Reviewed 19 week(s) ago
I don't want to look for other accommodation, basically if I want to relax with my husband, I will definitely choose this hotel, it's the best 👍
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Ms. Julianti, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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E***a
Business
10,0
/10
Reviewed 20 week(s) ago
The service was friendly. The rooms were spacious and nice. The breakfast was delicious...
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Accommodation's Reply
08 Sep 2025
Dear Mr. Endang, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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C***a
9,4
/10
Reviewed 22 week(s) ago
all good, the service is good, it's just that the roof isn't covered so if it's hot the vehicle gets hot
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Accommodation's Reply
05 Aug 2025
Dear Ms. Charina, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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S***i
Staycation
10,0
/10
Reviewed 23 week(s) ago
Service, cleanliness, and facilities are all ok.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Supardi, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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a***o
8,5
/10
Reviewed 24 week(s) ago
Great, good service, good rooms, nice atmosphere. Perfect for a family stay.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Ario, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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RN
Rahayu N.
10,0
/10
Reviewed 24 week(s) ago
very impressive, friendly staff, close access to agents
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Accommodation's Reply
14 Jul 2025
Dear Ms. Rahayu, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly encourage us to continue improving our products and services. We look forward to welcoming you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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Raja M. A. D. B. O.
Leisure
10,0
/10
Reviewed 25 week(s) ago
stayed here for about 10 days. really friendly staff and spacious room. worth the money u pay.
+2
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Bapak. Raja,
We do thank you for sharing a pleasant experience during staying with us.
It's a great pleasure for us that our services met with your expectation
We are very much looking forward to welcoming you again.
Best regards,
Sarjuri
General Manager
Raja M. A. D. B. O.
Business
10,0
/10
Reviewed 25 week(s) ago
It's a good comfortable place to stay. I've stayed here for about 10 days, near the city center. The staff are friendly also. The rooms are spacious.
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Accommodation's Reply
14 Jul 2025
Dear Bapak. Raja,
We do grateful for your kind appreciation during stayed with us . We are very much looking forward to welcoming you back at our hotel for your next visit to Palembang.
Best regards,
Sarjuri
General Manager
P***p
10,0
/10
Reviewed 26 week(s) ago
Good, so fantastic, amazing, and wonderful
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Accommodation's Reply
14 Jul 2025
Dear Bapak. Pritvi,
We do thank you for sharing a pleasant experience during staying with us.
It's a great pleasure for us that our services met with your expectation
We are very much looking forward to welcoming you again.
Best regards,
Sarjuri
General Manager
Number of reviews per page
20
40
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