8.6
Very Good

From 3,735 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about All Sedayu Hotel Kelapa Gading
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Surroundings (18)
Staff Friendliness (17)
Room Space (16)
Hotel Area (14)
Variety (14)
Ambiance (13)
Bedroom (13)
Taste (13)
Check-in/out Time (12)
Soundproof (12)
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Traveler Reviews All Sedayu Hotel Kelapa Gading

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Customer reviews
Martin A.
icon-Leisure
Leisure
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6.5

/10

Reviewed 7 day(s) ago

My room was able to be entered by another foreign guest, and the hotel just said that it was an error that was handled! What kind of solution is that!
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Accommodation's Reply
23 Apr 2025
Dear Mr. Martin Andrew, Warmest Greetings from All Sedayu Hotel Kelapa Gading. Thank you for taking the time to provide a review. We sincerely apologize for the unpleasant experience you had while staying in room 2033. An incident like this clearly should not have happened and is against the safety and comfort standards that we uphold. We have followed up on this issue seriously with the relevant team, so that similar incidents do not happen again. The safety and comfort of our guests is our top priority, and we deeply regret the inconvenience you experienced. We hope to have the opportunity to welcome you back and provide a much better stay experience in the future. Warm Regards. Management
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e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Have stayed 10 days during Eid Al-Fitr holiday, the room is pretty spacious, the bed comfy, the service good and food also pretty good but not too delicious and GOOD RATE.

1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Our Beloved Guest, Warmest greeting from All Sedayu Hotel Kelapa Gading ! Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience. It would be our pleasure to welcome you back to All Sedayu Hotel Kelapa Gading in the future. Sincerely, Management
Henny
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

It's quite comfortable staying at All Sedayu. But I like to eat boiled eggs every time I see eggs boiled without washing them so I don't dare to eat them.
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Accommodation's Reply
08 Apr 2025
Dear Mrs. Henny, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments. Your feedback has been passed on to our team, and we will ensure that appropriate steps are taken to improve our services and maintain the cleanliness of our facilities. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The room is clean and comfortable, the location is in the mall so it's easy to go back and forth for shopping and eating.
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Accommodation's Reply
08 Apr 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities and location makes a vacation with us an unforgettable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management
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S***i
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

the staff is very friendly and helpful, the food is delicious, the location is close to moi
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1 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us an unforgettable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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Henny
icon-Leisure
Leisure
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10.0

/10

Reviewed 7 week(s) ago

Very quiet because it is more soundproof. Strategic location
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Accommodation's Reply
11 Mar 2025
Dear Mrs. Henny, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to fulfill them. We believe that the combination of accommodation, service, facilities, and location make a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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G***y
icon-Business
Business
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8.8

/10

Reviewed 7 week(s) ago

The location is very strategic because it is connected to MOI, the rooms are quite spacious
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to fulfill them. We believe that the combination of accommodation, facilities, and location makes a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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sally
icon-Transit
Transit
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6.7

/10

Reviewed 7 week(s) ago

The room was okay, and its location is great because it attaches to Mal of Indonesia where you can find anything. But my experience was bad with the service of the hotel when at around 2AM water was literally coming from the roof of our bathroom making a lot of noise. I called the Reception to report and he promised he would call the Engineering/Housekeeping to check. After that I waited until I fell asleep on the couch but nobody came until I checked out the next morning. I reported this to the Duty Manager and they really should work on their service. Accidents happen, but think about communicating better w guests.
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2 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Mr/Mrs. Sally, Warmest greeting from All Sedayu Hotel Kelapa Gading ! Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it. We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience. It would be our pleasure to welcome you back to All Sedayu Hotel Kelapa Gading in the future. Sincerely, Management
A***n
icon-origin-TRAVELOKA

9.0

/10

Reviewed 9 week(s) ago

around 4 am we were able to check in. at 10 am there was a really loud sound of broken room service. the sound of a drill. it really disturbed my comfort when I was sleeping
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Accommodation's Reply
24 Feb 2025
Dear Mrs. Amiyatun, Warmest greetings from All Sedayu Hotel Kelapa Gading. Thank you for staying with us at All Sedayu Hotel Kelapa Gading, we sincerely apologize for the inconvenience you experienced during your recent stay with us that did not meet your expectations at All Sedayu Hotel. We deeply regret that this affected your overall experience. Our goal is to always provide a comfortable and enjoyable stay for all our guests, and we apologize in this regard. Thank you for bringing this matter to our attention. Should you have any further concerns or questions, please do not hesitate to contact us directly. Warm Regards. Management.
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W***n
icon-Leisure
Leisure
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10.0

/10

Reviewed 10 week(s) ago

I have stayed at all sedayu hotel several times. I am comfortable and happy
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Accommodation's Reply
16 Feb 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to fulfill them. We believe that the combination of accommodation, service, facilities, and location make a vacation with us a memorable and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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Ubay C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Good service, cleanliness ok and room facilities ok
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Accommodation's Reply
16 Feb 2025
Dear Mr. Ubay, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to fulfill them. We believe that the combination of accommodation, service, facilities, and location makes a vacation with us a memorable and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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Ubay C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Good service, cleanliness ok and room facilities ok
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Accommodation's Reply
16 Feb 2025
Dear Mr. Ubay, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to fulfill them. We believe that the combination of accommodation, service, facilities, and location makes a vacation with us a memorable and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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S***e
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Comfortable room, delicious breakfast, inside the mall so you won't get bored. Everything is available (salon, massage, restaurant, Indomaret)
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Accommodation's Reply
11 Feb 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us an unforgettable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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S***e
icon-Staycation
Staycation
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8.5

/10

Reviewed 11 week(s) ago

Close to mall and many restaurant options. Always stay here.
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Accommodation's Reply
11 Feb 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us an unforgettable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

Friendly and fully supportive staff immediately made me feel at home. The fan in the bathroom didn't work, but okay, not a big problem. The room was cleaned and refreshed every day. The food in the restaurant was very delicious and varied, the price was also super affordable. Really great!
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Accommodation's Reply
16 Jan 2025
Dear Mrs. Ruth Seane, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities and location make a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

Really like the All Sedayu Hotel because of its location in the mall & easy to find food
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1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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M***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Clean, no odor, comfortable, close to the mall, complete breakfast menu. Walking distance to everywhere.
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Accommodation's Reply
12 Jan 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 15 week(s) ago

The location is really good, in the MOI area, even the lobby door is right next to the entrance to the mall. If you want to find delicious food, there are lots of them on the ground floor of MOI. But I was a little disappointed at first, I came late to check in at 17.00, but I had to wait quite a long time to get into the room, and I brought 2 kids too, it took almost an hour to get into the room. But it was cured by the fast response of the staff who took me to the room and right in front of the room there was a mini playground 🥳. Go up 1 floor straight to the restaurant. The food is quite varied. Thank you.
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Accommodation's Reply
12 Jan 2025
Dear Our Beloved Guest, Warm greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will make sure to share your feedback with the team. We are very happy with your feedback, and we apologize for any inconvenience you experienced during your stay at our hotel. All your feedback has been forwarded to the relevant departments and is very meaningful to us. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management
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E***y
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

For check in it didn't take long and the service was good. The receptionist was friendly.
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Accommodation's Reply
12 Jan 2025
Dear Our Beloved Guest, Warmest greetings from All Sedayu Hotel Kelapa Gading! Thank you for taking the time to share your experience with us. We greatly appreciate your kind comments and will ensure that your feedback is shared with the team. We are delighted to learn how much you enjoyed our hotel as we continue to maximize our facilities to the limits of our customers’ expectations. Your sincere comments go a long way in helping us to deliver. We believe that the combination of accommodation, service, facilities, and location make a vacation with us a relaxing and memorable experience. We look forward to welcoming you back to All Sedayu Hotel Kelapa Gading in the future. Warm Regards. Management.
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e***a
icon-origin-TRAVELOKA

9.6

/10

Reviewed 16 week(s) ago

All is good except the meal, the taste and choices have to improved

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Accommodation's Reply
12 Jan 2025
Dear Our Beloved Guest, Warmest greeting from All Sedayu Hotel Kelapa Gading ! Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We are very happy with the input you have provided, and we apologize for the an inconvenience you experienced while staying at our hotel. We have conveyed all the input that you have provided to the relevant departments and it has become very meaningful input for us. It would be our pleasure to welcome you back to All Sedayu Hotel Kelapa Gading in the future. Sincerely, Management
Number of reviews per page
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