8,2
Very Good
From 662 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

7,9

Location

8,3

Service and Facilites

8,2

People often mention about Star Hill Hotel Balikpapan
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Staff Friendliness (7)
Hotel Area (7)
Bedroom (6)
Distance to City Center (5)
Wifi (5)
Bathroom (5)
Surroundings (4)
Accessibility (4)
Check-in/out Time (4)
Room Space (4)
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Traveler Reviews Star Hill Hotel Balikpapan

Number of reviews per page
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40
Customer reviews
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
One of the best budget option homestays in Balikpapan.
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Sutiono
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel staff was friendly and very helpful during the check-in process.
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h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 20 week(s) ago
There is no hot water, the AC is not cold enough, the water tastes brackish.
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2 people find it helpful
E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 21 week(s) ago
Clean room, friendly staff.
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anas h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 26 week(s) ago
Very nice and effective for staying with family
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 29 week(s) ago
The place is nice but small. For check in I asked for 14.00. Waited until 3 o'clock outside.
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1 people find it helpful
A***s
icon-origin-TRAVELOKA
8,1
/10
Reviewed 32 week(s) ago
The wifi is slow and often disappears, the AC is not cold enough, there is no air conditioning, the sound can still be heard, everything else is quite good, the employees are friendly and nice.
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c***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 33 week(s) ago
Comfortable hotel, friendly staff, strategic location
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Retasha
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 39 week(s) ago
The staff are friendly, the hotel is quite clean and comfortable.
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2 people find it helpful
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Dede D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 40 week(s) ago
Recommended comfortable place to stay away from noise
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,0
/10
Reviewed 41 week(s) ago
The staff are quite friendly, unfortunately the cafe is under renovation so I couldn't try the food.
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m***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 43 week(s) ago
Friendly staff, fairly clean rooms.
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1 people find it helpful
Anton J.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 50 week(s) ago
Smoking room, there must be a balcony. So as not to disturb friends who cannot be exposed to CIGARETTE smoke.
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Accommodation's Reply
13 Sep 2024
Sorry for the inconvenience, thank you for your input, sorry, what date did you check in on? Because we checked in our system and it doesn't exist. Thank you.
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Guest
icon-origin-TRAVELOKA
9,7
/10
Reviewed 63 week(s) ago
The staff is friendly and fast. The room smells clean and everything is new, both the bed and the bathroom. But the shower water is not too strong and not hot enough. For those who like coffee or tea, there is no kettle heater in the room, if you want coffee or tea, you can buy it at the reception for 5 thousand and self-service. Overall, I highly recommend staying here for family time✨
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
6,6
/10
Reviewed 64 week(s) ago
The sheets had lots of stains. The shower wasn't hot and the water was small.
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2 people find it helpful
Deni R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 65 week(s) ago
Comfortable and highly recommended. Strategic location near the city center.
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1 people find it helpful
Y***n
icon-origin-TRAVELOKA
6,5
/10
Reviewed 67 week(s) ago
Cleanliness needs to be paid more attention, for towels that are no longer white, they should be changed to brown and for sheets there are many spots. Hopefully it can be fixed again 😊.
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2 people find it helpful
Eka Astuti
icon-origin-TRAVELOKA
9,4
/10
Reviewed 71 week(s) ago
Kamarnya bersih dan luas, nyaman nginap di sini
1 people find it helpful
Accommodation's Reply
22 Apr 2024
Hello sis, thank you for the review given, we are waiting for your return.
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H***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 74 week(s) ago
Okay, great and in line with the price.
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AYU A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 85 week(s) ago
Lumayan untuk home stay atau sekedar transit 🥳.
1 people find it helpful
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