8.7
Very Good

From 854 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.0

Service and Facilites

8.8

People often mention about St. Giles Wembley Penang
All
Bedroom (20)
Distance to City Center (16)
Accessibility (16)
Staff Friendliness (16)
Room Space (15)
Bathroom (15)
Surroundings (14)
Wifi (13)
Ambiance (12)
Hotel Area (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews St. Giles Wembley Penang

Number of reviews per page
20
40
Customer reviews
j***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 3 week(s) ago

Everything is ok, just please pay attention to the cleanliness of the room.
Translated by Google Icon
See original

Find this review helpful?

Poniman
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 3 week(s) ago

This hotel is very good...next time I will come there again
Translated by Google Icon
See original

Find this review helpful?

H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Nice & Impressive Hotel With Best Staff Service & Strategic Location. Thanks.

Find this review helpful?

MUTTAQIN
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

Very easy check in, staff very helpful, family friendly, close to everything, very clean.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
26 Mar 2025
Thank you for your lovely review! We are so glad to hear that you enjoyed your time with us. We value your feedback and are thrilled that we were able to provide you with a memorable experience. We look forward to seeing you again soon and providing you with another exceptional stay
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

Very good location, clean and comfortable. Very friendly staff.

Find this review helpful?

Accommodation's Reply
14 Mar 2025
Thank you for your kind words! We're glad to hear that you enjoy your stay with us and the location was convenient for you. We look forward to welcoming you back in the future.
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The location is very strategic and just across from the Avenue mall, it can be reached on foot.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
25 Feb 2025
Thank you for your kind words! We're glad to hear that you enjoy your stay with us and the location was convenient for you. We look forward to welcoming you back in the future
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

I had an excellent service from this hotel!

Find this review helpful?

Accommodation's Reply
25 Feb 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

This hotel is truly worth the price! My room included breakfast and a bathtub, and the rate was incredibly reasonable. The value for money is excellent, making it a great choice for both comfort and affordability. The breakfast was decent, but I particularly appreciated the variety of milk options they offered. The service was excellent as well. Check-in time was at 3 PM, but I arrived at 12 PM and requested an early check-in. The staff checked the room, confirmed it was ready, and allowed me to check in early so I could rest—such a thoughtful and accommodating gesture! Overall, St. Giles Wembley Penang exceeded my expectations. Whether you’re visiting for business or leisure, this hotel provides comfort, convenience, and great value. I would definitely stay here again and highly recommend it to anyone traveling to Penang!
Read More

Find this review helpful?

Accommodation's Reply
25 Feb 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
n***a
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 15 week(s) ago

strategic location, near mall and komtar, easy to find halal food, clean and comfortable rooms, there is a work desk, fast wifi, if I go to penang again I want to stay here again
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Jan 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
D***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The hotel I always stay at every time I come to Penang. thankyou
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
23 Jan 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Profile Picture
Azizul H. A. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

Parking was easy during my stay. Staff was friendly but no porter at the time to take our luggage.

Find this review helpful?

Accommodation's Reply
23 Jan 2025
Thank you for sharing your feedback with us! We’re glad to hear that you found the parking easy and our staff friendly. However, we apologize for the inconvenience of not having a porter available to assist with your luggage during your stay. We understand how helpful that service can be, however we regret to inform you that do not have porter service in Cititel Express Penang. Thank you again for your understanding, and we hope to welcome you back soon for an even better experience.
Profile Picture
Mohd R. B. J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 17 week(s) ago

Plus points - Friendly staff; Accessibility to amenities; Clean room; Tasty food; Parking facility. Negative points - small room; Weak wifi; Average TV channels

1 people find it helpful

M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

This is my first time in Penang, I chose this hotel due to close to the city. The location is good, this hotel is near to Komtar and 1st Avenue shopping mall. On each side of the hotel there are small restaurants and small food courts. I had booked a room with breakfast included. The breakfast have varieties, from local traditional breakfast to continental breakfast such as sushi, dimsum, congee, nasi lemak, cereals, pastries, breads, and egg station as well. There are self services beverages, varieties of teas - Earl Grey, English Breakfast, Chamomile and Mint for example. If you prefer espresso or cappuccino to start your day, there are self service coffee machine, freshly ground beans and chiller compartments for milk. It is worth the price is you choose to have breakfast in the hotel. I would book this hotel again for my next trip to Penang.
Read More

Find this review helpful?

Z***m
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Highly recommendedfor staycation

Find this review helpful?

N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.6

/10

Reviewed 26 week(s) ago

Everything was great: Location-near to tourists attractions, hotel service, convenience stores nearby. Some attractions had discounted pricing for hotel guests. We received some vouchers from the hotel which could be used for future stays or in-room dining. The hotel serves adequate breakfasts everyday. However the food was cold and does not have much varieties.
Read More

2 people find it helpful

N***r
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

Excellent hotel! The facility in the room is great, we got iron and the table, prayer mat, and a coffee machine in the room. The location is very close to many food stalls, grocery stores. It is perfect location.

Find this review helpful?

Accommodation's Reply
28 Oct 2024
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
C***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 30 week(s) ago

Room is nice and clean, view also stunning, food choices is a lot and most of it taste delicious, it's recommended if you have more budget

Find this review helpful?

Accommodation's Reply
14 Oct 2024
Thank you for your excellent review! We're delighted to hear that you enjoyed the comfort and cleanliness of your room, as well as the stunning views. We're also pleased that you found our food options to be plentiful and delicious. Your positive feedback is a testament to our commitment to providing exceptional experiences for our guests. We hope to have the pleasure of welcoming you back in the future.
Muhd F. B. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 30 week(s) ago

Best hotel in penang. Hope to come again.

Find this review helpful?

Accommodation's Reply
14 Oct 2024
Thank you for your kind words! We're thrilled to hear that you consider St. Giles Wembley the best hotel in Penang. Your positive feedback motivates us to continue providing exceptional experiences for our guests. We hope to welcome you back soon!
C***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 30 week(s) ago

Location is good. Many eatery. Just hotel a bit old. Overall OK.

Find this review helpful?

Accommodation's Reply
14 Oct 2024
Thank you for your feedback. We're pleased to hear that you appreciated our convenient location and the variety of eateries nearby. We understand your observation about the age of our hotel. We're committed to maintaining our facilities and ensuring a comfortable stay for our guests. Your feedback is valuable as we continue to evaluate our offerings. We hope to have the opportunity to welcome you back in the future.
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 32 week(s) ago

Rooms were really nice and comfort. We try out evening cocktail and it was good. Tasty food. However breakfast was served late than schedule at level 30. We came around 6.35, food was not served yet. Waited till almost 7am. Other than that iy was great.

Find this review helpful?

Accommodation's Reply
18 Sep 2024
Thank you for your positive review! We're glad to hear that you enjoyed our comfortable rooms and evening cocktails. We apologise for the delay in serving breakfast on Level 30. We'll investigate this matter and ensure that our breakfast service adheres to the scheduled timings. We appreciate your understanding and hope to see you again soon for another enjoyable stay!
Number of reviews per page
20
40