Overall Ratings & Reviews Grand Zuri Hotel Pekanbaru

Dear Mr. Hendrawan, Warm greetings from the extended family of Hotel Grand Zuri Pekanbaru! We greatly appreciate the time you have taken to provide a review of your stay experience. A short but meaningful review of the friendliness of our staff and the cleanliness of the room makes us very happy. Positive comments like this are a great motivation for our team to continue to maintain and improve our service standards. We are very pleased to know that you felt the friendliness of our staff and enjoyed the clean room during your stay. We hope to continue to provide a pleasant stay experience for you in the next opportunity. Our team is always ready to provide the best service for your comfort. Thank you once again for your appreciation. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru. Hands on, Antonius Budiono. General Manager

Dear Mr./Mrs. Helvin D. T. Warm greetings from Hotel Grand Zuri Pekanbaru! We are very grateful for your brief but meaningful review. The words "comfortable and peaceful" and "clean and friendly" that you conveyed are the most beautiful appreciation for our team. Even happier with the perfect rating of 10/10 that you gave - this is a great motivation for us to continue to consistently provide the best service. We are very happy to know that your stay experience is in accordance with expectations. Our commitment to maintaining cleanliness, friendly staff, and a peaceful atmosphere will continue to be improved. Hopefully this good impression can continue until your next visit. We and the entire team are always waiting for your return to Hotel Grand Zuri Pekanbaru. Hands on, Antonius Budiono. General Manager

Dear Guest, Warm greetings from the extended family of Hotel Grand Zuri Pekanbaru! We are very grateful and thankful for the short but meaningful review and the perfect 10/10 rating that you have given. Your happiness in feeling comfortable during your stay and your satisfaction with our strategic location is the biggest motivation for our team to continue to provide the best service. Positive reviews like this mean a lot to us, especially the sentence "the best laa" 😍😍😍 which makes us smile proudly. We will continue to maintain and improve the quality of our services and facilities. Don't forget, we look forward to your return to Hotel Grand Zuri Pekanbaru for another special stay experience, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Guest, Warm greetings from Hotel Grand Zuri Pekanbaru! Thank you for taking the time to share your stay experience with us. We are very pleased to know that you enjoyed the variety of delicious food, the friendliness of our staff, and the hotel's strategic location close to the mall and culinary center. Regarding your feedback about the Superior room, we appreciate the attention given. After the complete renovation that we have done, the Superior type room is indeed not equipped with a cool bar/mini refrigerator, while our Deluxe type room and above already provides such facilities. Your suggestion is very valuable for our future development, and we greatly appreciate it. We also apologize for the inconvenience caused by the noise. Our team will immediately check the sound insulation in room 705 and other rooms to improve guest comfort. Your appreciation as a recommendation for a place to stay in Pekanbaru means a lot to us. We look forward to welcoming you back for a better experience, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Ms. Dinny D, Warmest greetings from Hotel Grand Zuri Pekanbaru! Thank you for taking the time to share your detailed and thoughtful review of your recent stay with us. We are delighted to hear that you had a pleasant experience and appreciated the efforts of our staff, particularly our housekeeping team, in maintaining cleanliness and attention to detail. Your kind words regarding their precision and towel service are truly encouraging. We are also pleased that you enjoyed our breakfast selection, especially the omelet with its variety of toppings—your feedback will certainly be shared with our culinary team. It’s wonderful to know that our WiFi service met your expectations and that you found your room on the 2nd floor to be comfortable and undisturbed by external noise. At the same time, we sincerely apologize for the inconvenience caused by the noise from the room above yours. However, we are glad our team was able to respond promptly to resolve the issue, and we appreciate your recognition of their efficiency. Ensuring a restful environment for all guests is a priority for us. Your recommendation means the world to us, and we look forward to welcoming you back for another enjoyable stay in the future. Should you need anything during your next visit, please do not hesitate to reach out. Warm regards, Antonius Budiono General Manager

Dear Guest, First of all, let us express our deepest gratitude for the positive review that you have shared. We are very happy to hear that you and your family always choose Hotel Grand Zuri Pekanbaru as a place to stay every time you visit Pekanbaru. Your loyalty is a great honor for us and is a motivation to continue to provide the best service. We are committed to continuing to ensure that every visit by you and your family is memorable and comfortable. If you have any input or special needs during your stay, do not hesitate to contact our team - we will be happy to serve you. Once again, thank you for the trust you have given us. We are looking forward to welcoming you and your family on the next occasion, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Mrs. Linda R., Thank you for taking the time to share your experience staying at Hotel Grand Zuri Pekanbaru. We are very pleased to know that you and your family enjoyed the comfort and strategic location of our hotel which is close to the mall and the city center. One of our priorities is to ensure that guests feel comfortable and have easy access to surrounding facilities, including Pekanbaru's culinary specialties. The photos of children displayed relaxing in the pool, resting comfortably in their rooms, and enjoying the city view truly depict the happy moments we hope for every guest. The pool and ergonomic rooms are indeed designed for the comfort of the whole family, including children. We are also proud to be able to provide iconic city views from certain angles in the hotel. If you and your family plan to return to Pekanbaru, we will be happy to welcome you again and provide an even more special experience. Do not hesitate to contact us directly if you have any special needs—our team is ready to assist, convey our warm regards to all family members at home. Tight hugs, Antonius Budiono. General Manager

Dear Mrs. Dyah R. P., Warm greetings from the extended family of Hotel Grand Zuri Pekanbaru! We are truly touched to read Mrs. Dyah's sincere review. Thank you for naming us as your top choice in Pekanbaru - it is a great honor for us! We are so happy that you enjoyed the Service of our team who are always ready to help, the Cleanliness of the hotel which is our top priority, the Comfort that you feel, and most importantly the Best Value with Affordable Price. Reviews like this are positive energy for all our staff to continue to provide the best service. We have shared your compliments with the entire team - they are all smiling happily reading it! We are proud to be your "second home" in Pekanbaru. For your next visit, do not hesitate to let us know if there are any special needs that we can prepare. Thank you again for your trust and support, the Grand Zuri Pekanbaru Team can't wait to welcome Mrs. Dyah back here, convey our warm greetings to all family members at home. Tight hugs, Antonius Budiono. General Manager

Dear Ms. Setriani, Thank you for taking the time to share your review of your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to know that our hotel's strategic location made your trip easier while in Pekanbaru. One of our strengths is its close accessibility to the city center, tourist attractions, and important facilities—so guests like you can enjoy comfort and convenience during their stay. We hope to continue to provide the best service for you on your next visits. If you have any special needs or suggestions that can make your stay more special, do not hesitate to contact our team. Once again, thank you for your review. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru. Closest regards, Antonius Budiono. General Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at Hotel Grand Zuri Pekanbaru. We are delighted to hear that you enjoyed our helpful service, warm hospitality, and convenient location near dining options, malls, and stores. Providing a comfortable and memorable experience for our guests is our top priority, and your kind words serve as a great motivation for our team. We truly appreciate your recognition and would be honored to welcome you back for another exceptional stay in the future. Should you need any assistance for your next visit, please do not hesitate to contact us directly. Warm regards, Antonius Budiono General Manager

Dear Mrs. Veronica S, Thank you for your valuable review and input. We greatly appreciate your time to share your experience during your stay at Hotel Grand Zuri Pekanbaru. We regret the inconvenience you experienced, especially regarding the reception, check-in process, and the condition of the swimming pool. We have noted all your input carefully and will immediately evaluate it with the relevant team for improvements. Our commitment is to continue to improve the quality of service and facilities for the comfort of our guests. We hope to provide a better experience on your next visit. If you have any additional needs or input, do not hesitate to contact us directly, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Mrs. Muthia P., Thank you for taking the time to provide a review of your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to know that you are satisfied with our service and the comfort and cleanliness of the room we provide. Positive reviews like this are a great motivation for our team to continue to maintain and improve our service standards. We are committed to always providing the best experience for every guest who stays at our hotel. We hope to continue to be your choice of accommodation when visiting Pekanbaru. If you have any special needs or special requests for your next visit, please do not hesitate to contact us directly. Once again, thank you for your support and trust in Hotel Grand Zuri Pekanbaru, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Mr./Mrs. Riander H, Warm greetings from Hotel Grand Zuri Pekanbaru! Thank you very much for taking the time to share your stay experience with us. We are very pleased to hear that you enjoyed the comfort of the accommodation, the value for money, and the delicious breakfast at Cerenti Restaurant with a variety of menu choices. Your review, including the attached photos, is a great motivation for our team—especially the culinary department—to continue to maintain and improve the quality of service. Appreciation like this means a lot to us, because it is a benchmark for success in providing the best experience for guests. We look forward to welcoming you back in the future to enjoy even better facilities and services. If you have any specific input or special needs for your next visit, do not hesitate to contact us directly, convey our warm greetings to all family members at home. Tight hugs, Antonius Budiono. General Manager

Dear Mr./Mrs. Muhammad R., Warm greetings from Hotel Grand Zuri Pekanbaru! We are very happy and honored to hear that our hotel is your family's favorite choice while on vacation in Pekanbaru. Reviews like this are a great appreciation for us, because guest satisfaction—especially families—is the Grand Zuri team's top priority. We are committed to continuing to provide the best service and a comfortable and memorable stay experience for all guests. Last but not least, thank you for your loyalty—your trust is our greatest motivation to continue to grow. Hopefully on the next occasion, we can welcome your family back with even more satisfying service. Do not hesitate to contact us if there are special needs that we can prepare, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Ms. Marina, Thank you very much for taking the time to provide a review of your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to hear that all aspects of our services have met your expectations. Reviews like this are a great motivation for our team to continue to maintain and even improve the quality of service. We are committed to always providing the best experience for every guest who visits. If there is an opportunity in the future, we will be happy to welcome you back. Do not hesitate to contact us if there are any special needs, our team is ready to assist. Convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Sir/Madam, Thank you for sharing your experience staying at Hotel Grand Zuri Pekanbaru. We are pleased to know that you felt comfortable and enjoyed our facilities, as well as the strategic location of the hotel which provides easy access to various destinations in Pekanbaru. Your review is an encouragement for us to continue to maintain the comfort and best service for our guests. We look forward to welcoming you back on the next occasion and providing an even better experience. Should there be any special needs during your next visit, please do not hesitate to contact us. Our team is happy to assist, convey our warm greetings to all family members at home. Tight hugs, Antonius Budiono. General Manager

Dear Valued Guest, Thank you very much for your positive review and recommendation regarding Hotel Grand Zuri Pekanbaru. We are very pleased to hear that you are satisfied with the strategic location of our hotel in Pekanbaru. The location is easily accessible and close to various city facilities is one of the advantages that we offer to our guests. We are committed to continue to provide the best service and a comfortable stay experience for every guest. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. If there are any special needs or input for your next visit, do not hesitate to contact us directly, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager

Dear Valued Guest, Thank you very much for your detailed and positive review regarding your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to hear that you enjoyed our hotel's strategic location close to the city center, Pekanbaru Mall, Senapelan Plaza, and various supporting facilities such as eateries and minimarkets. We also appreciate your appreciation for the variety of breakfast menus that we serve. Guest satisfaction is our top priority, and your review is a motivation for us to continue to improve the quality of service and facilities. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. If you have any special needs or input for your next visit, please do not hesitate to contact us directly, convey our warm greetings to all family members at home. Tight hands, Antonius Budiono. General Manager

Dear Guest T*I. Thank you very much for your short but very meaningful review! We are very happy to hear that you recommend Hotel Grand Zuri Pekanbaru to be visited again. The trust and appreciation from guests like you is a great motivation for us to continue to provide the best service and experience. We hope to welcome you back to our hotel on the next occasion. If there are any special needs or requests, do not hesitate to contact us, convey our warm greetings to all family members at home. Tight hugs, Antonius Budiono. General Manager

Dear m*d Guest, Thank you for your positive review! We are very happy to hear that you had a pleasant stay at Hotel Grand Zuri Pekanbaru. Cleanliness of the room, strategic location, and friendly service are our top priorities, and we are proud that they have met your expectations. Your review is a great motivation for our team to continue to provide the best for every guest. We are committed to maintaining high standards in every aspect of our services, including cleanliness, comfort, and friendliness of the staff. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. Should you have any special needs or additional requests for your next visit, please do not hesitate to contact us. Our team will be happy to serve you. Warmest regards, Antonius Budiono. General Manager