7.6
Pleasant

From 5,413 reviews

Provided by travelers on
Cleanliness

6.9

Room Comfort

7.2

Meal

7.5

Location

8.2

Service and Facilites

7.4

People often mention about Marbella Place Anyer by Jayakarta
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Ambiance (52)
Bedroom (43)
Surroundings (42)
Accessibility (42)
Bathroom (42)
Staff Friendliness (40)
Hotel Area (39)
Taste (37)
Room Space (31)
Family Friendly (30)
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Traveler Reviews Marbella Place Anyer by Jayakarta

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40
Customer reviews
roy c. e. p.
icon-Leisure
Leisure
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8.7

/10

Reviewed 3 day(s) ago

Strategic location with beautiful beach and exotic view, suitable for family vacation... Unfortunately the building is old so many things need to be renovated!!!
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e***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 day(s) ago

It's so much fun staying in Marbella, with direct access to the beach too! Please, you guys have to try staying at a Marbella hotel, whoever said it was scary, not at all!
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I***m
icon-Leisure
Leisure
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6.8

/10

Reviewed 3 day(s) ago

Further improvements for all.
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Megawati
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Leisure
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8.4

/10

Reviewed 4 day(s) ago

This hotel brings back the nostalgia to the 90’s where this place was such a big hit at that time. Even until today, i think the mediterranian architecture is still so iconic. Very nice ocean view from my balcony. Room size was also spacious. BUT, major maintenance is much needed. Hotel management, i hope you read this. My family and i stayed at the Executive suite. The elevator’s ground was shaky (was a bit concerned with the safety), no water heater in the bathroom, towels size were too small, phone was not connected, breakfast meal was good but the restaurant needs renovation. And in some other towers it looked very mouldy and not well-maintained. The rest were okay. I’d really love to come back when things have been improved.
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Dudy H.
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Staycation
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8.7

/10

Reviewed 4 day(s) ago

The hotel is quite comfortable, the air conditioning is also cold, but there are no eating and drinking utensils such as spoons, plates and glasses, because if we don't go to the restaurant at night, we want to eat in the room, this is not available even though the kitchen is available.
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Y***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 1 week(s) ago

Good service, very impressive, no horror words
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1 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at our hotel. We would be very happy to have you and your family stay at Marbella Place Anyer again in the future. Warm regards i gede Paksi w b | Room Division Manager
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A***e
icon-Leisure
Leisure
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8.1

/10

Reviewed 2 week(s) ago

The reception staff is indifferent, the floor in the room area is not very clean, every floor looks scary.
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1 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear valued guest, thank you for taking the time to review our hotel. Feedback regarding service and cleanliness quality, we continue to evaluate for future improvements. We hope to provide a better stay experience, on the next occasion. Warm regards i gede Paksi w b | Room Division Manager
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carsten f. m.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

Always enjoy staying here. Spacious and cool swimming pool.
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1 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Carsten F. Thank you for sharing your experience staying at our Hotel, Your review and feedback means a lot to us. We are very happy that you had a good & pleasant stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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J***i
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10.0

/10

Reviewed 2 week(s) ago

comfortable kids friendly facilities🫶
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2 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Guest, Thank you for your review, Your positive review means a lot to us. We are very happy that you and your family had a good & enjoyable stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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Laras A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Clean room, complete facilities in the room. There is an electric kettle, that's the most important thing. The price for a room like that is really good, there is a balcony, and everything is clean and well-maintained even though the building is old but it's really worth it 🫶🏻. I like the towels, sheets, and fragrant bed. The AC is cold. The breakfast menu is varied. Recommended. Thanks Marbella 🫶🏻
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2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Laras A. Thank you for sharing your experience staying at our Hotel, Your review and feedback means a lot to us. We are very happy that you had a good & pleasant stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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juhendra a.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

Even though it looks old, overall the service and facilities are really good.
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3 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Juhendra. Thank you for your review, Your positive review means a lot to us. We are very happy that you had a good & enjoyable stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi wb | Room Division Manager
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D***k
icon-Staycation
Staycation
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8.6

/10

Reviewed 2 week(s) ago

Yesterday I took a room type with a balcony, the price was almost 1 million for 1 night, D+6 of Eid 2025, ✓ breakfast: the taste of the food is so-so, lacking in my opinion... ✓ place & atmosphere: the beach is nice, very kid friendly, nice swimming pool, ✓ hotel room: lots of outdated furniture such as (hotel chairs are not very good, the mattress also looks like it's about to collapse, ✓ service: good, friendly ✓ price: standard on days "still Eid, note: more to the beach, swimming pool, atmosphere, location, if for facilities, but for hotel rooms & furniture it seems like it should be replaced/repaired with more decent ones..
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Yuzhar A, thank you for sharing a very complete stay experience at our Hotel. Your review and input means a lot to us, input regarding furniture & facilities in the room will be evaluated for future improvements. We will be very happy to have you and your family stay at Marbella Place Anyer again in the future. Warm regards i gede Paksi wb | Room Division Manager
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T***y
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Overall good, most of the negative comments are about style, the only minus is the wifi which keeps turning on and off
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear guest, thank you for your review, your positive review means a lot to us, we are glad to hear that you enjoyed your vacation at our hotel, feedback regarding Wifi Problems will be evaluated. We will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi wb | Room Division Manager
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Yuzhar A.
icon-Leisure
Leisure
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10.0

/10

Reviewed 3 week(s) ago

It is still very OK for a family vacation, even during the holiday season, it is still quite suitable for a vacation.
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4 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Yuzhar A, thank you for your review, Your positive review means a lot to us, we are happy to hear that you and your family enjoyed your vacation at our hotel. We would be very happy to have you and your family stay at Marbella Place Anyer again in the future. Warm regards i gede Paksi w b | Room Division Manager
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Hanika C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The building may be old, but it is well maintained. Complete facilities, friendly staff, can enjoy the beach nature, delicious food. This hotel is comfortable. Thank you team Marbella.
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4 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Hanika C. Thank you for your review, Your positive review means a lot to us. We are very happy that you had a good & enjoyable stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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David A. S.
icon-Transit
Transit
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10.0

/10

Reviewed 6 week(s) ago

clean and comfortable, friendly service, room cleanliness is okay, environmental cleanliness is further improved children feel at home close to Indomart
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3 people find it helpful

Accommodation's Reply
18 Mar 2025
Dear David A. S h Thank you for your review, your positive review means a lot to us. We are very happy that you had a good & pleasant stay during your vacation at Marbella Place Anyer, thank you for your suggestions & input regarding cleanliness that needs to be improved. We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi wb | Room Division Manager
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d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The hotel building is indeed old, but in terms of building quality and facilities, it is still worthy of a 4-star rating. Maybe it is time to upgrade the ceramic floor of the room so that it doesn't look old-fashioned. Everything there was pleasant for us and we will definitely come back again.
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6 people find it helpful

Accommodation's Reply
26 Feb 2025
Dear guest, thank you for your review, your positive review means a lot to us. Thank you for your suggestions and input, we are happy to hear that you and your family enjoyed your vacation at our hotel. We would be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi wb | Room Division Manager
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Monalisa
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Comfortable atmosphere and close to the beach
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6 people find it helpful

Accommodation's Reply
23 Feb 2025
Dear Monalisa, Thank you for your positive review, Your positive review means a lot to us. We are very happy that you feel comfortable staying at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm Regards i gede Paksi wb | Room Division Manager
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Deny B. P.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

The hotel, even though it is old, is still beautiful. The rooms are clean, the newly renovated bathroom is great. You can do karaoke in front of the swimming pool because it was quiet when I visited.
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3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Deny B. P, thank you for your review, Your positive review means a lot to us. We are very happy that you had a good & enjoyable stay during your vacation at Marbella Place Anyer, We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi wb | Room Division Manager
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S***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Breakfast was ok and pleasant. But the hotel looks old and poorly maintained.
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3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear guest, thank you for your review. We are currently renovating the Rooms and Public Areas. We regret the less than pleasant impression during your stay at Marbella, we will continue to improve our services and facilities for all Marbella guests. We look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm Regards. I gede Paksi wb | Room Division Manager
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Number of reviews per page
20
40