8.5
Very Good

From 4,399 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Pangeran Pekanbaru
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Taste (30)
Variety (28)
Staff Friendliness (26)
Room Space (26)
Bedroom (24)
Distance to City Center (22)
Hotel Area (22)
Ambiance (21)
In-house Restaurant (21)
Family Friendly (20)
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Traveler Reviews Hotel Pangeran Pekanbaru

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Customer reviews
C***y
icon-Leisure
Leisure
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8.5

/10

Reviewed 1 week(s) ago

the staff is friendly, all hotel services are good
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Accommodation's Reply
21 Apr 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit while in Pekanbaru City. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you. Best Regards, Atiek Lubis. General Manager
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Agus S.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Luxurious, comfortable, suitable for business.
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Accommodation's Reply
21 Apr 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit while in Pekanbaru City. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you. Best Regards, Atiek Lubis. General Manager
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d***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

the staff is friendly and always helpful, the food is varied and delicious, but there is a bit salty rendang meat during Eid, the drinks are also delicious, the desserts are delicious, you can eat them on your tongue. there are many photo spots, many places to relax and a cool pool area, also not many rules, but unfortunately the bathroom is flooded when we take a shower, and the AC is noisy... hopefully in the future it will be better... but I will come here again, I just want to find one with a pool view or a city view.. yesterday there was no room with a good view, even though if you think about it, it would be full during Eid... but it's okay, I still like this hotel....
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1 people find it helpful

Accommodation's Reply
21 Apr 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit while in Pekanbaru City. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you. Best Regards, Atiek Lubis. General Manager
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G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

very cool, thank you very much
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Accommodation's Reply
21 Apr 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit while in Pekanbaru City. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you. Best Regards, Atiek Lubis. General Manager
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M***d
icon-Business
Business
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10.0

/10

Reviewed 4 week(s) ago

Overall very satisfying, maybe there needs to be improvement in the parking service so that it is guided by parking attendants or security so that the use of the parking area is more optimal, especially for guests who are not staying overnight, parking is paid.
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1 people find it helpful

Accommodation's Reply
21 Apr 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit while in Pekanbaru City. We are very proud to be able to serve you and hope we can meet again on another occasion. Thank you. Best Regards, Atiek Lubis. General Manager
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L***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

the room is spacious and clean, happy to stay here..
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2 people find it helpful

Accommodation's Reply
14 Mar 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Inassia M.
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10.0

/10

Reviewed 10 week(s) ago

Comfortable and spacious rooms suitable for families
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Accommodation's Reply
14 Feb 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Sartika
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10.0

/10

Reviewed 12 week(s) ago

I don't know anymore, but he is the best prince every time he wants to have a staycation with his younger siblings and older siblings.
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Accommodation's Reply
14 Feb 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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A***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 12 week(s) ago

Every time I go to Pekanbaru, I often stay here. It's closer to everywhere. The kids like it too.
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Accommodation's Reply
14 Feb 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Nice place with variety of food during breakfast

1 people find it helpful

Accommodation's Reply
14 Feb 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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S***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The service by the hotel staff is satisfactory
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Accommodation's Reply
14 Feb 2025
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite and deluxe rooms that have been renovated, then continued with the Grand Deluxe room. Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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J***a
icon-Leisure
Leisure
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9.7

/10

Reviewed 16 week(s) ago

Very comfortable hotel, large swimming pool and lots of seating.. Strategic location..
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Budi A.
icon-origin-TRAVELOKA

7.2

/10

Reviewed 16 week(s) ago

Check in time was late and the food tasted very salty. Towels were received at 21.00. For. Class with expensive prices. Food quality is still not standard
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2 people find it helpful

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Ferry S.
icon-Leisure
Leisure
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9.1

/10

Reviewed 16 week(s) ago

The food is varied and has friendly staff.
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Hendri
icon-Leisure
Leisure
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10.0

/10

Reviewed 17 week(s) ago

Friendly, comfortable, close to everywhere
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2 people find it helpful

R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

It's a shame that the refrigerator that was provided couldn't be used because it was broken. I stayed there for 2 nights and couldn't cool drinks. The AC unit was noisy yesterday, so my rest was disturbed. The service and staff were good and friendly.
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1 people find it helpful

c***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

Recommend to bring family to stay at this hotel
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G***t
icon-Business
Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 18 week(s) ago

It's a good lobby and looks very promising. However when I enter the room, it was very stuffy. I tried to keep the AC on when I went out, but when I came back it was still very smelly. The equipment already rusty. The water smelly as well. I stayed in Executive Room. Though I need to thank, I left things and they informed me right away.
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1 people find it helpful

G***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

The service is very friendly and the cleanliness of the hotel is quite satisfactory.
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M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.8

/10

Reviewed 21 week(s) ago

*I have been staying in starred hotels for a long time, only at Pangeran Pekanbaru did my child have to charge their breakfast, even though my child is only 6 years old.* The AC is not cold.
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3 people find it helpful

Accommodation's Reply
11 Dec 2024
Warm greetings from the Pangeran Hotel Pekanbaru. Thank you to those of you who have given your best review and thank you for choosing Pangeran Hotel as your choice of place to stay and visit. Currently, our hotel is under renovation. Starting from all suite rooms that have been renovated and are currently continuing with standard rooms (deluxe). Likewise, the restaurant and bar lounge have been renovated. We hope to see you on your next visit with even better service. Thank you. Best regards, Atiek Lubis. General Manager.
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Number of reviews per page
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