Overall Ratings & Reviews The Alts Hotel

Hi N***g, Thank you very much for taking the time to share your experience with us. We’re truly pleased to hear that you appreciated our hotel's location, the overall layout, and cleanliness — all of which we strive to maintain at the highest standard within our class. We're especially glad that our gym facilities stood out to you, as we put great effort into ensuring they meet the needs of guests who value wellness and fitness during their stay.Your positive feedback is not only encouraging, but it also motivates our entire team to continue delivering quality service and comfort. We’re honored to know that you would consider staying with us again. We look forward to welcoming you back to ALTS Hotel for another enjoyable stay in the near future. Cheers! General Manager

Your Reply. Hi Arif W., Thank you for your review. It is great to hear that the comfort, cleanliness, and tidiness of our hotel provide a pleasant stay experience. Comments like this mean a lot to us to continue to maintain the quality of service and facilities. We look forward to your next visit at another time. Cheers! General Manager

Hi Arif W., Thank you for your review. It is great to hear that the comfort, cleanliness, and tidiness of our hotel provide a pleasant stay experience. Comments like this mean a lot to us to continue to maintain the quality of service and facilities. We look forward to your next visit at another time. Cheers! General Manager

Hi a*y, Thank you for your positive review! We are very happy to know that you were satisfied with your stay at our hotel, especially for the comfortable transit experience, affordable price, and breakfast with various menu choices. We always strive to provide a family-friendly stay experience, and are very happy to hear that our breakfast is suitable for you and your children. Feedback and appreciation like this encourage us to continue improving our services. We hope to welcome you and your family back on your next visit. Cheers! General Manager

Hi R*d, Thank you very much for your warm review! We are very happy to know that you had a pleasant experience with us, and that the service from our staff left a positive impression. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Cheers! General Manager

Hi Yurizal, Thank you so much for your wonderful review! We are so happy to hear that you enjoyed the clean and quiet atmosphere of our hotel, as well as the kid-friendly pool facilities and the “snowfall” sessions that are a favorite of many guests—it was great to see you smile! Positive feedback like this encourages us to continue providing the best experience for all our guests. We look forward to welcoming you back for another exciting moment! Cheers! General Manager

Hi Muhammad R. P., Thank you for your appreciation and feedback. We are very happy to know that you enjoyed our service. Such words and support are a great motivation for us to continue to improve the quality and variety of services, in order to present a more comfortable and satisfying stay experience. Your feedback will be an important evaluation material for our team in future development efforts. We hope to continue to be your main choice and are happy to welcome you back on your next visit. Cheers! General Manager

Hi Albert H., Thank you for your positive review! We are glad to know that you felt comfortable and enjoyed the atmosphere at The Alts Hotel. We do strive to create an environment that is not only comfortable but also aesthetic to enhance your precious moments. We look forward to welcoming you back for a more memorable stay. Cheers! General Manager

Hi A*a. Thank you for taking the time to provide us with a very valuable review and feedback. We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback regarding the reception service, room cleanliness, restaurant capacity, and food variety are serious concerns for us. We also understand the need for guests to have facilities such as extra beds, especially for families with small children. We have now conducted a thorough evaluation and are committed to making improvements to improve the quality of our services in the future. We greatly appreciate your input and hope to be given the opportunity to welcome you back with much better service. Warm regards, General Manager.

Hi Arie M., Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay, and were satisfied with the friendliness of our staff and the tidiness of our rooms. Guest satisfaction is always our top priority, and feedback like this is a motivation for the entire team to continue to maintain and improve the quality of service. We look forward to welcoming you back on your next visit with an equally memorable experience. Cheers! General Manager

Hi Indrawati, Thank you for your positive review. We are very happy to hear that you are satisfied with the comfort of our room, especially with the promo price you got. Guest satisfaction is our top priority, and we are committed to always providing the best service and facilities, without compromising on quality. We look forward to your next visit and hope to be able to provide you with a pleasant stay experience again. Cheers! General Manager

Hi E*i, Thank you for your positive review! We are glad to know that you felt comfortable and enjoyed the atmosphere at The Alts Hotel. We do strive to create an environment that is not only comfortable but also aesthetic to enhance your precious moments. We look forward to welcoming you back for a more memorable stay. Cheers! General Manager

Hi C*a, Thank you again for your visit and trust. We are very happy to provide a memorable experience during your stay with us. Guest satisfaction is our top priority, and positive feedback like this is a motivation to continue improving the quality of service. We hope to welcome you back on the next occasion with a more special experience. Cheers! General Manager

Hi T*i. Thank you for your feedback. We apologize for the unpleasant experience you had at our hotel. Guest satisfaction is our top priority, and we deeply regret that our service did not meet your expectations. We have reviewed your feedback and are evaluating all staff to make improvements going forward. Thank you for your time, and we look forward to serving you better in the future. Warm Regards, General Manager.