8.4
Very Good

From 11,222 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Quest Hotel Simpang Lima - Semarang by ASTON
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Staff Friendliness (96)
Bedroom (89)
Distance to City Center (85)
Room Space (83)
Ambiance (81)
Bathroom (75)
Hotel Area (73)
Surroundings (69)
Accessibility (68)
Family Friendly (67)
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Traveler Reviews Quest Hotel Simpang Lima - Semarang by ASTON

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40
Customer reviews
Christina
icon-Business
Business
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7.2

/10

Reviewed 5 day(s) ago

the curtains are dirty with lots of hand marks, the bed sheets are already black
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Accommodation's Reply
25 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for trusting us to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very pleased with the rating and constructive reviews, dirty and stained curtains, blackened sheets, we have conveyed to the cleaning department and we are still in the process of replacing them periodically, we apologize for this inconvenience, hopefully in the future it will be better, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager.
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Anggita
icon-Business
Business
icon-origin-TRAVELOKA

6.3

/10

Reviewed 6 day(s) ago

bad experience. bathroom not clean. sorrounding not nice. but staff helpfull

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Accommodation's Reply
22 Apr 2025
Warm greetings from Quest Simpanglima Semarang, thank you for choosing Quest Hotel Simpanglima, as a means of accommodation while in the city of Semarang, we are very happy to hear the constructive rating and review, the dirty and unclean bathroom has been conveyed to the cleaning department for more details in cleaning and checking, we apologize for the inconvenience, hopefully in the future it will be better, and we still hope to be able to serve you and your family on your next visit, best regards Y. Argowardono, General Manager
A***e
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 day(s) ago

friendly staff, clean hotel. decent food. spacious bed.
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Accommodation's Reply
22 Apr 2025
Warm greetings from Quest Simpanglima Semarang, thank you for choosing Quest Hotel Simpanglima, as a means of accommodation while in the city of Semarang, we are very happy to hear good ratings and reviews, friendly staff and delicious food, spacious beds, hopefully it can be a recommendation for your relations or relatives when visiting Semarang, and we still hope to be able to serve you and your family on your next visit, best regards Y. Argowardono, General Manager
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H***y
icon-origin-TRAVELOKA

8.4

/10

Reviewed 2 week(s) ago

Overall good, but the AC in the room is not cold enough, and under the bed, it is dirty and there is still a lot of dust. Maybe the cleanliness can be improved.
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Accommodation's Reply
14 Apr 2025
Warm greetings from Quest Simpanglima Semarang, thank you for choosing Quest Hotel Simpanglima, as a means of accommodation while in the city of Semarang, we are very happy to hear the constructive rating and review, the room AC is not cold enough, we have conveyed to the maintenance department, and will be repaired, and the dirty condition under the bed has also been conveyed to the cleaning department for more details in checking and cleaning the room, for that we apologize for the inconvenience, hopefully in the future it will be better, and we still hope to be able to serve you and your family on your next visit, best regards Y. Argowardono, General Manager
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D***i
icon-origin-TRAVELOKA

6.6

/10

Reviewed 2 week(s) ago

It was good at first, but that night was also terrible at the balcony.

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Accommodation's Reply
14 Apr 2025
Warm greetings from Quest Simpanglima Semarang, thank you for choosing Quest Hotel Simpanglima, as a means of accommodation while in the city of Semarang, we are very happy to hear the constructive rating and review, which was initially good, and at night on the balcony it felt unsafe, we apologize for the inconvenience, hopefully in the future it will be better, and we still hope to be able to serve you and your family on your next visit, best regards Y. Argowardono, General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Standard Quest Hotel is very good. Friendly staff and cleanliness of the room is okay. Parking for cars is also spacious. Only problem is all TV channels are not clear.
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2 people find it helpful

Accommodation's Reply
11 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for the trust given to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the rating and reviews given, the TV is not clear enough, we have reported it to the maintenance department, to be repaired, we apologize for the inconvenience, hopefully in the future it will be better, and hopefully this good experience can be a recommendation for your friends or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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K***a
icon-Leisure
Leisure
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8.5

/10

Reviewed 3 week(s) ago

Strategic location.. clean room.. just coincidentally out of the 3 rooms I booked, 1 room smelled of cigarettes and the bathroom was a bit smelly.. In terms of location and parking area, it's okay, close to the city center
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Accommodation's Reply
11 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for the trust given to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very pleased with the rating and constructive reviews, the room smells of cigarettes and the bathroom smells, we have conveyed it to the cleaning department, to be cleaned, we apologize for the inconvenience, hopefully in the future it will be better, hopefully this good experience can be a recommendation for your friends or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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Maria T. T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Some of the rooms don't have smart TVs and the other room, the Netflix didn't work. Drinking water is always available at the corner of each floor. The rooms are cleaned each day.

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Accommodation's Reply
09 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for the trust given to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the rating and constructive review, we apologize for the inconvenience due to the incomplete smart TV, this is still in the procurement stage gradually, hopefully in the future it will be better, hopefully this good experience can be a recommendation for your friends or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Good location where you can walk to the supermarket and Queen City Mall. If you like sate, there were many sate stalls along the road not far from the hotel. Plenty of parking area. The room was quite clean but there was only one pillow. But the hotel rate is quite pricey comparing to the offered facilities.

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Accommodation's Reply
09 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the good reviews, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The breakfast was quite complete and delicious.
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Accommodation's Reply
07 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for the trust given to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very pleased with the rating and review given for good service, hopefully it can be a recommendation for your friends or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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Teddy f.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 3 week(s) ago

Poor cleanliness and murky water
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Accommodation's Reply
09 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, Thank you for the trust given to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very pleased with the rating and constructive review, we apologize for the inconvenience due to the murky water and poor cleanliness, we have conveyed this to the cleaning department, hopefully in the future it will be better, hopefully this good experience can be a recommendation for your friends or relatives when visiting the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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Moekti A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

I have stayed here twice. The last time was during Eid al-Fitr 2025 M. The location is close to the Great Mosque of Semarang, just walk 750 m. Buy local specialties are also plentiful and delicious.
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1 people find it helpful

Accommodation's Reply
03 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, the best service, strategic location, close to the Grand Mosque, and many culinary delights around the hotel, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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H***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

If you go to Semarang, this is one of the recommended hotels, because there are many culinary delights in the hotel area, the distance to tourist attractions is also close, and the hotel is clean.
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Accommodation's Reply
04 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the good reviews, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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A***s
icon-Transit
Transit
icon-origin-TRAVELOKA

9.6

/10

Reviewed 4 week(s) ago

to pay more attention to how the room cleaning staff works, because I found used clothes from the previous room user in the bottom corner of the room curtain.
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2 people find it helpful

Accommodation's Reply
03 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the constructive reviews, there was a previous guest's clothes left behind, we have conveyed it to the cleaning department to be rechecked, we apologize for this inconvenience, hopefully in the future it will be better, and, hopefully it can be a recommendation for your relations or relatives when they will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

I have stayed here 4 times, 3 times I got a pool view, 1 time I got a view of the local residents' houses. I like staying here
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Accommodation's Reply
03 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, have stayed at Quest Hotel 4 times and like the best service, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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Muhammad Y. K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The best. Good service, friendly.
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Accommodation's Reply
02 Apr 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, the best service, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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F***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 week(s) ago

lots of food around, friendly service, breakfast has quite a lot of choices (I like Cantonese chicken the most), there is a children's pool, clean and usable towels, be careful the bathroom floor is slippery!. Family room has android tv (Netflix, Prime Video apparently uses its own account). so far so good. thank you Quest hotel
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Accommodation's Reply
27 Mar 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, with comfortable facilities and rooms, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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zulia b. k.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

Very comfortable, highly recommended 🤗
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, with comfortable facilities and rooms, hopefully it can be a recommendation for your relations or relatives when you will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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Veronika S.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 5 week(s) ago

I often stay at Quest Hotel. Breakfast menu is extensive but the taste is lacking. Liquid soap is often almost finished. Always lacking when taking a shower. Slippers in the room are often missing. Hair dryer often has problems.
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Accommodation's Reply
25 Mar 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, to build our performance in the future, we have conveyed the feeling that the menu is lacking to the abgaina da [pur, the soap is often lacking we have conveyed to the Housekeeping section, we have informed the sandals to be completed, for that we apologize for this inconvenience, hopefully in the future it will be better, hopefully this good experience can be a recommendation for your relations or relatives when they will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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n***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

One of the best hotel choices in Semarang
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Accommodation's Reply
17 Mar 2025
Warm greetings from Quest Hotel Simpanglima Semarang, thank you for giving your trust to be able to provide services during your stay with us at Quest Hotel Simpanglima Semarang, we are very happy with the reviews given, as one of your chosen hotels, hopefully it can be a recommendation for your relations or relatives when they will visit the city of Semarang, and we still hope to be able to serve you and your family in the future, best regards Y. Argowardono General Manager
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