8.4
Very Good
From 2,464 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.5
Service and Facilites
8.4
People often mention about Swiss-Belhotel Kendari
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Ambiance (16)
Bedroom (15)
Staff Friendliness (14)
Distance to City Center (13)
Hotel Area (13)
Accessibility (12)
Bathroom (12)
Room Space (11)
Variety (11)
Surroundings (10)
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Traveler Reviews Swiss-Belhotel Kendari
Number of reviews per page
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40
Customer reviews
OP
Olav P.
Business
8.5
/10
Reviewed 2 week(s) ago
Very efficient/fast check in/out process.
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i***a
8.5
/10
Reviewed 3 week(s) ago
Good enough. Upgraded the room without any charge because there was an extra bed.
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MF
Muh F.
6.2
/10
Reviewed 3 week(s) ago
Room 304 the water can't get cold and the water comes out small. The TV can't turn on. The AC is hot. Please pay attention 🙏🙏
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NP
Nurhayati P.
8.5
/10
Reviewed 5 week(s) ago
The service is friendly, the facilities are quite complete, the food is delicious according to taste.
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J***a
10.0
/10
Reviewed 10 week(s) ago
Good service from the workers. Super nice all. Friendly and smiling
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Accommodation's Reply
03 Mar 2025
Dear valued guest, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. Especially for the staff service, We are looking forward to your return visit. Best regards, Swiss-Belhotel Kendari Management
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Y***r
10.0
/10
Reviewed 13 week(s) ago
satisfied, when going to Kendari will return to this hotel
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Accommodation's Reply
03 Feb 2025
Dear Mr./Mrs. Y*r, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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fr
furqan r.
10.0
/10
Reviewed 16 week(s) ago
The experience of staying at Swissbel Hotel was very satisfying.
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Accommodation's Reply
10 Jan 2025
Dear Mr. Furqan, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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O***s
9.7
/10
Reviewed 17 week(s) ago
The room's AC needs to be cleaned because it's noisy.
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Accommodation's Reply
10 Jan 2025
Dear Mr./Mrs. 0*s, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a rating for Swiss-Belhotel Kendari, your suggestions will be followed up immediately, so that guests can feel comfortable while staying with us, thank you for your attention. Best regards. Swiss-Belhotel Kendari Management.
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A***n
Staycation
10.0
/10
Reviewed 17 week(s) ago
Very good, very satisfying. Thank you Swiss Belhotel
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Accommodation's Reply
10 Jan 2025
Dear Mr./Mrs. A*n, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendari. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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IL
Ivonne L.
8.5
/10
Reviewed 17 week(s) ago
What makes me uncomfortable is, because it is noisy, people are walking around a lot and many people are chatting and laughing loudly so it is disturbing, especially me. But other than that, I like it and am satisfied.
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Accommodation's Reply
10 Jan 2025
Dear Mrs. Ivonne, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a rating for Swiss-Belhotel Kendari, we apologize for the inconvenience you experienced, we will further improve the staff service so that guests can feel comfortable while staying with us, thank you for your attention. Best regards. Swiss-Belhotel Kendari Management.
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G***t
Leisure
10.0
/10
Reviewed 17 week(s) ago
The swimming pool is clean and safe for children.
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Accommodation's Reply
02 Jan 2025
Dear Mr./Mrs. G*t, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the swimming pool facilities. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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T***i
8.5
/10
Reviewed 18 week(s) ago
Friendly service, clean rooms
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mr./Mrs. T*i, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the staff service and room cleanliness. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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HC
Handito C. P.
Staycation
10.0
/10
Reviewed 18 week(s) ago
Friendly service, there are items left behind but they are still stored until they are picked up again. Trustworthy and reliable.
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Accommodation's Reply
02 Jan 2025
Dear Mr. Handito, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the staff service. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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R***t
10.0
/10
Reviewed 18 week(s) ago
Great, comfortable hotel, in the middle of the city
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mr./Mrs. R*t, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving a perfect rating for Swiss-Belhotel Kendar. We look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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T***k
Business
6.5
/10
Reviewed 20 week(s) ago
Because the non-smoking rooms were sold out. I was forced to be directed and get a smoking room. The air circulation in the room was very bad, even though there were no smokers in the room, but the air quality in the room was very bad for health, where it smelled of cigarette smoke and was stuffy to the point of not being able to sleep, even though the air was blown and given air freshener. And there was a music stage that was heard and vibrated
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2 people find it helpful
Accommodation's Reply
17 Dec 2024
Dear Mr/Ms. T ***K
Warmest greetings from Swiss-Belhotel Kendari
Thank you for staying with us during your visit in Kendari and thank you for your review. We will pay attention to your review and take some necessary actions. Your review reminds us to always keep our service product and at an excellent level as we have always maintained.
Please do not hesitate to contact us whenever you are in Kendari.
Best regards,
Management Swiss-Belhotel Kendari
R***s
Business
9.4
/10
Reviewed 25 week(s) ago
Everything is comfortable but the soundproofing of the room is not good. Because the music from outside can be heard.
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2 people find it helpful
Accommodation's Reply
14 Nov 2024
Dear Mr./Mrs. R*s, Warm greetings from Swiss-Belhotel Kendari. Thank you for your feedback on Swiss-Belhotel Kendari. We apologize for the experience you had while staying at Swiss-Belhotel Kendari. We will further improve our services & facilities so that guests can feel more comfortable while staying at Swiss-Belhotel Kendari. If you need any assistance or other information, please do not hesitate to contact us. Best regards,. Swiss-Belhotel Kendari Management.
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r***a
8.5
/10
Reviewed 26 week(s) ago
Very good for all services.
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1 people find it helpful
Accommodation's Reply
29 Oct 2024
Dear Mr./Mrs. r*a, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the staff service, we look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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A***a
Business
8.7
/10
Reviewed 26 week(s) ago
The hotel is located in a strategic hotel area on the edge of Kendari Bay. The service is very satisfying, but the rooms seem old-fashioned. The food is standard, there are potatoes but no sausages, the sweet and sour sauce is too thin, but the soto is delicious. The herbal medicine is like using instant drinks.
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Accommodation's Reply
29 Oct 2024
Dear Mr./Mrs. A*a, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the location and staff service, we also apologize for the inconvenience you experienced, we will improve the quality of food & beverages served. Thank you for your attention and suggestions. Best regards. Swiss-Belhotel Kendari Management.
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H***n
10.0
/10
Reviewed 27 week(s) ago
Excellent service and cleanliness.
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Accommodation's Reply
29 Oct 2024
Dear Mr./Mrs. H*n, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari, especially for the cleanliness and service, we look forward to your return visit. Best regards. Swiss-Belhotel Kendari Management.
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finda d. i. s.
8.5
/10
Reviewed 27 week(s) ago
When I stayed overnight, the swimming pool was being cleaned even though my intention was to stay overnight to swim.
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Accommodation's Reply
25 Oct 2024
Dear Mrs. Finda, Warm greetings from Swiss-Belhotel Kendari. Thank you for taking the time and giving your rating for Swiss-Belhotel Kendari. We apologize for the inconvenience you experienced, we do regular pool water treatment to keep the water clean, if you wish, our staff will contact you soon to offer swimming on a different day, If you need any assistance, please do not hesitate to contact us again. Best regards, Swiss-Belhotel Kendari Management.
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Number of reviews per page
20
40
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